Document creation return "Error while creating the new file from template" #28996
Description
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Steps to reproduce
- Get into a folder with a lot of elements, with no navigator's cache and don't scroll
- Create a new document with a name that will not show on the currently visible list
If the view in the list is positioned to have the new documents visible/loaded client-side there is no error.
Expected behaviour
The document is open/the template picker is shown.
Actual behaviour
A notification with Error while creating the new file from template is shown and after scrolling the document is present despite the error.
Server configuration
Operating system: Debian 10 (buster)
Web server: Apache 2.4.38
Database: MariaDB 10.3.27
PHP version: PHP-FPM 7.3.19
Nextcloud version: 22.1.1
Updated from an older Nextcloud/ownCloud or fresh install: Updated
Where did you install Nextcloud from: Downloadable zip from the website
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- accessibility: 1.7.0
- activity: 2.15.0
- admin_audit: 1.11.0
- cloud_federation_api: 1.4.0
- comments: 1.11.0
- contactsinteraction: 1.2.0
- dav: 1.18.0
- federatedfilesharing: 1.11.0
- federation: 1.11.0
- files: 1.16.0
- files_external: 1.12.1
- files_pdfviewer: 2.3.0
- files_rightclick: 1.1.0
- files_sharing: 1.13.2
- files_trashbin: 1.11.0
- files_versions: 1.14.0
- files_videoplayer: 1.11.0
- impersonate: 1.9.0
- logreader: 2.7.0
- lookup_server_connector: 1.9.0
- nextcloud_announcements: 1.11.0
- notes: 4.1.1
- notifications: 2.10.1
- oauth2: 1.9.0
- onlyoffice: 7.1.2
- password_policy: 1.12.0
- photos: 1.4.0
- polls: 3.2.0
- privacy: 1.6.0
- provisioning_api: 1.11.0
- recommendations: 1.1.0
- serverinfo: 1.12.0
- settings: 1.3.0
- sharebymail: 1.11.0
- spreed: 12.1.2
- support: 1.5.0
- survey_client: 1.10.0
- systemtags: 1.11.0
- text: 3.3.0
- theming: 1.12.0
- twofactor_backupcodes: 1.10.1
- updatenotification: 1.11.0
- user_ldap: 1.11.0
- viewer: 1.6.0
- workflowengine: 2.3.1
Disabled:
- circles
- dashboard
- encryption
- firstrunwizard
- user_status
- weather_status
Nextcloud configuration:
Config report
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***",
"***REMOVED SENSITIVE VALUE***"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "22.1.1.2",
"overwrite.cli.url": "https:\/\/XXXXXXXXXX",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"trashbin_retention_obligation": "auto,15",
"versions_retention_obligation": "auto,30",
"memcache.local": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": "0"
},
"memcache.locking": "\\OC\\Memcache\\Redis",
"default_language": "fr",
"default_locale": "fr_FR",
"force_language": "fr",
"default_phone_region": "FR",
"skeletondirectory": "\/var\/www\/datasnextcloud\/skeleton",
"ldapIgnoreNamingRules": false,
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauthtype": "LOGIN",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpsecure": "ssl",
"loglevel": 2,
"allow_local_remote_servers": true
}
}
Are you using external storage, if yes which one: CIFS (This is not where the problem was found or tested)
Are you using encryption: no
Are you using an external user-backend, if yes which one: ActiveDirectory
LDAP configuration (delete this part if not used)
LDAP config
+---------+------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
|appid |configkey |configvalue |
+---------+------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
|user_ldap|background_sync_interval |43200 |
|user_ldap|background_sync_offset |0 |
|user_ldap|background_sync_prefix |s01 |
|user_ldap|cleanUpJobOffset |0 |
|user_ldap|enabled |yes |
|user_ldap|installed_version |1.11.0 |
|user_ldap|s01_lastChange |1632926102 |
|user_ldap|s01has_memberof_filter_support |1 |
|user_ldap|s01home_folder_naming_rule | |
|user_ldap|s01last_jpegPhoto_lookup |0 |
|user_ldap|s01ldap_agent_password |ITkxVnY3M1ZuMDJWYTA4Kg== |
|user_ldap|s01ldap_attributes_for_group_search | |
|user_ldap|s01ldap_attributes_for_user_search | |
|user_ldap|s01ldap_backup_host | |
|user_ldap|s01ldap_backup_port | |
|user_ldap|s01ldap_base |dc=XXXXXXXXXX |
|user_ldap|s01ldap_base_groups |dc=XXXXXXXXXX |
|user_ldap|s01ldap_base_users |dc=XXXXXXXXXX |
|user_ldap|s01ldap_cache_ttl |600 |
|user_ldap|s01ldap_configuration_active |1 |
|user_ldap|s01ldap_default_ppolicy_dn | |
|user_ldap|s01ldap_display_name |displayname |
|user_ldap|s01ldap_dn |XXXXXXXXXX@XXXXXXXXXX |
|user_ldap|s01ldap_dynamic_group_member_url | |
|user_ldap|s01ldap_email_attr |mail |
|user_ldap|s01ldap_experienced_admin |0 |
|user_ldap|s01ldap_expert_username_attr |sAMAccountName |
|user_ldap|s01ldap_expert_uuid_group_attr | |
|user_ldap|s01ldap_expert_uuid_user_attr | |
|user_ldap|s01ldap_ext_storage_home_attribute | |
|user_ldap|s01ldap_gid_number |gidNumber |
|user_ldap|s01ldap_group_display_name |cn |
|user_ldap|s01ldap_group_filter |(&(|(objectclass=group))(|(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX)(cn=XXXXXXXXXX))) |
|user_ldap|s01ldap_group_filter_mode |0 |
|user_ldap|s01ldap_group_member_assoc_attribute|member |
|user_ldap|s01ldap_groupfilter_groups |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
|user_ldap|s01ldap_groupfilter_objectclass |group |
|user_ldap|s01ldap_host |10.1.12.99 |
|user_ldap|s01ldap_login_filter |(&(&(|(objectclass=person))(|(|(memberof=CN=XXXXXXXXXX,CN=Users,DC=XXXXXXXXXX)(primaryGroupID=14467))(|(memberof=CN=XXXXXXXXXX,CN=Users,DC=XXXXXXXXXX)(primaryGroupID=14003))(memberof=CN=XXXXXXXXXX,OU=Annuaire,DC=XXXXXXXXXX)))(|(samaccountname=%uid)(|(mailPrimaryAddress=%uid)(mail=%uid))))|
|user_ldap|s01ldap_login_filter_mode |0 |
|user_ldap|s01ldap_loginfilter_attributes | |
|user_ldap|s01ldap_loginfilter_email |1 |
|user_ldap|s01ldap_loginfilter_username |1 |
|user_ldap|s01ldap_matching_rule_in_chain_state|unknown |
|user_ldap|s01ldap_nested_groups |0 |
|user_ldap|s01ldap_override_main_server | |
|user_ldap|s01ldap_paging_size |500 |
|user_ldap|s01ldap_port |389 |
|user_ldap|s01ldap_quota_attr | |
|user_ldap|s01ldap_quota_def | |
|user_ldap|s01ldap_tls |0 |
|user_ldap|s01ldap_turn_off_cert_check |0 |
|user_ldap|s01ldap_turn_on_pwd_change |0 |
|user_ldap|s01ldap_user_avatar_rule |default |
|user_ldap|s01ldap_user_display_name_2 | |
|user_ldap|s01ldap_user_filter_mode |0 |
|user_ldap|s01ldap_userfilter_groups |XXXXXXXXXX |
| | |XXXXXXXXXX |
| | |XXXXXXXXXX |
|user_ldap|s01ldap_userfilter_objectclass |person |
|user_ldap|s01ldap_userlist_filter |(&(|(objectclass=person))(|(|(memberof=CN=XXXXXXXXXX,CN=Users,DC=XXXXXXXXXX)(primaryGroupID=14467))(|(memberof=CN=XXXXXXXXXX,CN=Users,DC=XXXXXXXXXX)(primaryGroupID=14003))(memberof=CN=XXXXXXXXXX,OU=Annuaire,DC=XXXXXXXXXX))) |
|user_ldap|s01use_memberof_to_detect_membership|1 |
|user_ldap|types |authentication |
+---------+------------------------------------+----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
Client configuration
Browser: Chromium 93.0.4577.82 and Vivaldi 4.2.2406.48
Operating system: Ubuntu 20.04.3 and Arch kernel 5.14.8-arch1-1
Logs
Web server error log
Web server error log
No error
Nextcloud log (data/nextcloud.log)
Nextcloud log
No error
Browser log
Browser log
XXXXXXXXXX/:1 Unchecked runtime.lastError: The message port closed before a response was received.
jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 3.3.2
App.vue:381 Notifications permissions not yet requested
session-heartbeat.js:101 session heartbeat polling started
Viewer.vue:263 Please do NOT wait for the DOMContentLoaded before registering your viewer handler
handlers @ Viewer.vue:263
Ye @ vue.runtime.esm.js:1863
bn.run @ vue.runtime.esm.js:4584
yn @ vue.runtime.esm.js:4326
(anonymous) @ vue.runtime.esm.js:1989
et @ vue.runtime.esm.js:1915
Promise.then (async)
Ze @ vue.runtime.esm.js:1942
it @ vue.runtime.esm.js:1999
(anonymous) @ vue.runtime.esm.js:4418
bn.update @ vue.runtime.esm.js:4560
de.notify @ vue.runtime.esm.js:730
(anonymous) @ vue.runtime.esm.js:882
value @ Viewer.js:69
(anonymous) @ main.js:26
tooltip.js:38 Deprecated call $.tooltip('fixTitle') has been deprecated and should be removed
e.tooltip @ tooltip.js:38
checkInput @ merged-index.js?v=6329febc-17:11405
(anonymous) @ merged-index.js?v=6329febc-17:11414
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
tooltip.js:38 Deprecated call $.tooltip('fixTitle') has been deprecated and should be removed
e.tooltip @ tooltip.js:38
checkInput @ merged-index.js?v=6329febc-17:11405
(anonymous) @ merged-index.js?v=6329febc-17:11414
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
tooltip.js:38 Deprecated call $.tooltip('fixTitle') has been deprecated and should be removed
e.tooltip @ tooltip.js:38
checkInput @ merged-index.js?v=6329febc-17:11405
(anonymous) @ merged-index.js?v=6329febc-17:11414
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
ConsoleLogger.js:54 [ERROR] files: Error while creating the new file from template {app: 'files', uid: 'v-viraphong'}app: "files"uid: "v-viraphong"[[Prototype]]: Objectconstructor: ƒ Object()hasOwnProperty: ƒ hasOwnProperty()isPrototypeOf: ƒ isPrototypeOf()propertyIsEnumerable: ƒ propertyIsEnumerable()toLocaleString: ƒ toLocaleString()toString: ƒ toString()valueOf: ƒ valueOf()__defineGetter__: ƒ __defineGetter__()__defineSetter__: ƒ __defineSetter__()__lookupGetter__: ƒ __lookupGetter__()__lookupSetter__: ƒ __lookupSetter__()__proto__: (...)get __proto__: ƒ __proto__()set __proto__: ƒ __proto__()
value @ ConsoleLogger.js:54
value @ ConsoleLogger.js:80
(anonymous) @ TemplatePicker.vue:225
l @ runtime.js:63
(anonymous) @ runtime.js:294
(anonymous) @ runtime.js:119
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
Promise.then (async)
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
Promise.then (async)
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
onSubmit @ TemplatePicker.vue:196
(anonymous) @ TemplatePicker.vue:169
l @ runtime.js:63
(anonymous) @ runtime.js:294
(anonymous) @ runtime.js:119
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
Promise.then (async)
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
open @ TemplatePicker.vue:154
actionHandler @ templates.js:113
(anonymous) @ merged-index.js?v=6329febc-17:11446
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
trigger @ jquery.js:8249
(anonymous) @ jquery.js:8327
each @ jquery.js:354
each @ jquery.js:189
trigger @ jquery.js:8326
e.each.e.fn.<computed> @ jquery-migrate.min.js:2
(anonymous) @ merged-index.js?v=6329febc-17:11423
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
TemplatePicker.vue:226 TypeError: Cannot read properties of null (reading 'id')
at Object.OCA.Onlyoffice.FileClick [as actionHandler] (main.js?v=6329febc-17:151)
at Object.action (merged-index.js?v=6329febc-17:2972)
at TemplatePicker.vue:215
at l (runtime.js:63)
at Generator._invoke (runtime.js:294)
at Generator.next (runtime.js:119)
at _ (templates.js?v=6329febc-17:250)
at i (templates.js?v=6329febc-17:250)
(anonymous) @ TemplatePicker.vue:226
l @ runtime.js:63
(anonymous) @ runtime.js:294
(anonymous) @ runtime.js:119
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
Promise.then (async)
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
Promise.then (async)
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
onSubmit @ TemplatePicker.vue:196
(anonymous) @ TemplatePicker.vue:169
l @ runtime.js:63
(anonymous) @ runtime.js:294
(anonymous) @ runtime.js:119
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
Promise.then (async)
_ @ templates.js?v=6329febc-17:250
i @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
(anonymous) @ templates.js?v=6329febc-17:250
open @ TemplatePicker.vue:154
actionHandler @ templates.js:113
(anonymous) @ merged-index.js?v=6329febc-17:11446
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
trigger @ jquery.js:8249
(anonymous) @ jquery.js:8327
each @ jquery.js:354
each @ jquery.js:189
trigger @ jquery.js:8326
e.each.e.fn.<computed> @ jquery-migrate.min.js:2
(anonymous) @ merged-index.js?v=6329febc-17:11423
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991
index.js:314 OC.requestToken changed 8k+IYHpZwuf6smX0K9sGODgM8ongkUtt5sWCmOrvUp8=:hh7FDTgys4WQ1lGze75BdHtFpOHW4Xtfo4u336KfZdc=
/index.php/core/preview?fileId=311482&c=dab3063be3c4640968ba8fb2c3c7c31a&x=250&y=250&forceIcon=0&a=0:1 GET https://XXXXXXXXXX/index.php/core/preview?fileId=311482&c=dab3063be3c4640968ba8fb2c3c7c31a&x=250&y=250&forceIcon=0&a=0 404 (Not Found)
Image (async)
lazyLoadPreview @ merged-index.js?v=6329febc-17:6401
_renderRow @ merged-index.js?v=6329febc-17:5974
_nextPage @ merged-index.js?v=6329febc-17:5396
_onScroll @ merged-index.js?v=6329febc-17:5246
Xe @ _executeBound.js:8
(anonymous) @ bind.js:10
(anonymous) @ restArguments.js:16
dispatch @ jquery.js:5183
g.handle @ jquery.js:4991