meaningless message: "This directory is unavailable, please check the logs or contact the administrator"

[ferdiga]

NC 20.0.4

Please name the directory which is not available.

• Nothing is in the logs, even though all content log boxes are checked.
• the admin will not be able to help without knowing the directory.
  

[chylex]

I just ran into this, it turned out to be external storage that I disconnected a long time ago and forgot to remove from my NC account (I never had the external storage synced via the desktop client, so I didn't notice until the website stopped working).

The message is not helpful at all, and neither are the docker logs. All I got was:

"PROPFIND /remote.php/dav/files/chylex/ HTTP/1.0" 500 1824 "-" "<User Agent>"

No actual error message saying what went wrong, the only indication that made me suspicious it might've been the external storage was the /dav/ folder.

[joshtrichards]

This code no longer exists in NC27 as a result of the Files Vue migration.

[Thatoo]

Well I do face this same issue on Nextcloud : 27.1.4 when I try to reach a public shared link of a heavy folder on a slow internet connection.
In Firefox console log, I get the following error :
PROPFIND https://MYDOMAIN.tld/nuage-nextcloud/public.php/webdav/ [HTTP/2 500 Internal Server Error 114ms]

A single file shared link do works and a shared heavy folder link on a high speed internet do work also.

[joshtrichards]

A 500 error means that an error is logged in the Nextcloud Server logs (or, in some cases, upstream of your Nextcloud Serer, such as if your proxy or similar is having a problem external to Nextcloud). Please check your nextcloud.log (or equivalent) from around the same period.

[joshtrichards]

Closed by #48625