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Server-side encryption is incompatible with using an object store as a primary data store #22077

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Server-side encryption is incompatible with using an object store as a primary data store#22077

Description

@mashedkeyboard

mashedkeyboard
openedon Jul 31, 2020

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Steps to reproduce

  1. Install a fresh install of Nextcloud 19.0.1
  2. Edit config.php to add an objectstore (only tested with S3, but I assume others do the same)
  3. Log in to Nextcloud
  4. Note that you can create files fine in S3, upload things fine, etc
  5. Enable server-side encryption
  6. Log out and log back in again
  7. Note that you can still open files you created previously
  8. Try to create or upload a new file

Expected behaviour

The file should work just like any other file, being stored in the objectstore and being encrypted at rest there, with encryption keys remaining on the Nextcloud host.

Actual behaviour

Attempting to preview or open the file results in various 503 and 500 errors, with the message Bad Signature. The file is unrecoverable. This behaviour is consistent irrespective of whether you enable SSE before you enable S3, or the other way around.

Server configuration

Operating system: Ubuntu 20.04

Web server: Nginx 1.18.0

Database: MySQL 8.0.21

PHP version: 7.4

Nextcloud version: (see Nextcloud admin page) 19.0.1

Updated from an older Nextcloud/ownCloud or fresh install: Fresh install

Where did you install Nextcloud from: Both web installer and manually unzipping

Signing status:

Signing status 
No errors have been found.

List of activated apps:

App list 
Enabled:
  - accessibility: 1.5.0
  - activity: 2.12.0
  - admin_audit: 1.9.0
  - bruteforcesettings: 1.6.0
  - calendar: 2.0.3
  - cloud_federation_api: 1.2.0
  - comments: 1.9.0
  - contacts: 3.3.0
  - contactsinteraction: 1.0.0
  - dav: 1.15.0
  - encryption: 2.7.0
  - federatedfilesharing: 1.9.0
  - federation: 1.9.0
  - files: 1.14.0
  - files_external: 1.10.0
  - files_pdfviewer: 1.8.0
  - files_rightclick: 0.16.0
  - files_sharing: 1.11.0
  - files_trashbin: 1.9.0
  - files_versions: 1.12.0
  - files_videoplayer: 1.8.0
  - firstrunwizard: 2.8.0
  - logreader: 2.4.0
  - lookup_server_connector: 1.7.0
  - mail: 1.4.1
  - nextcloud_announcements: 1.8.0
  - notifications: 2.7.0
  - oauth2: 1.7.0
  - password_policy: 1.9.1
  - photos: 1.1.0
  - privacy: 1.3.0
  - provisioning_api: 1.9.0
  - recommendations: 0.7.0
  - richdocuments: 3.7.3
  - richdocumentscode: 4.2.503
  - serverinfo: 1.9.0
  - settings: 1.1.0
  - sharebymail: 1.9.0
  - spreed: 9.0.2
  - support: 1.2.1
  - survey_client: 1.7.0
  - systemtags: 1.9.0
  - text: 3.0.1
  - theming: 1.10.0
  - twofactor_backupcodes: 1.8.0
  - updatenotification: 1.9.0
  - viewer: 1.3.0
  - workflowengine: 2.1.0
Disabled:
  - user_ldap

Nextcloud configuration:

Config report 
{
    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "myurl.com"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "19.0.1.1",
        "overwrite.cli.url": "https:\/\/myurl.com",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "objectstore": {
            "class": "\\OC\\Files\\ObjectStore\\S3",
            "arguments": {
                "bucket": "mybucket",
                "autocreate": true,
                "key": "***REMOVED SENSITIVE VALUE***",
                "secret": "***REMOVED SENSITIVE VALUE***",
                "hostname": "s3.eu-central-1.wasabisys.com",
                "use_ssl": true,
                "region": "eu-central-1"
            }
        }
    }
}

Are you using external storage, if yes which one: S3

Are you using encryption: Yes

Are you using an external user-backend, if yes which one: No

Client configuration

Browser: Firefox 78.0.2

Operating system: Manjaro Linux

Logs

Web server error log

Web server error log There are no recorded errors in the Nginx log.

Nextcloud log (data/nextcloud.log)

Nextcloud log 
{"reqId":"lVDQGtsei8gPAz7rMxTi","level":2,"time":"2020-07-31T22:53:27+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"GET","url":"/apps/files/?dir=/&fileid=135","message":"Could not detect any host in https:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"lVDQGtsei8gPAz7rMxTi","level":2,"time":"2020-07-31T22:53:27+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"GET","url":"/apps/files/?dir=/&fileid=135","message":"Could not detect any host in http:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"lVDQGtsei8gPAz7rMxTi","level":3,"time":"2020-07-31T22:53:27+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/apps/files/?dir=/&fileid=135","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"lVDQGtsei8gPAz7rMxTi","level":3,"time":"2020-07-31T22:53:27+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/apps/files/?dir=/&fileid=135","message":"chmod(): No such file or directory at /var/www/cloud/lib/private/Log/File.php#86","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"KU2rcNTn3wcGSvtbaU2a","level":3,"time":"2020-07-31T22:53:28+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"KU2rcNTn3wcGSvtbaU2a","level":2,"time":"2020-07-31T22:53:28+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not detect any host in https:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"KU2rcNTn3wcGSvtbaU2a","level":2,"time":"2020-07-31T22:53:28+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not detect any host in http:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"KU2rcNTn3wcGSvtbaU2a","level":3,"time":"2020-07-31T22:53:28+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"DTbayHNvMzxU4zeDREyD","level":3,"time":"2020-07-31T22:53:32+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"POST","url":"/apps/files/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"DTbayHNvMzxU4zeDREyD","level":2,"time":"2020-07-31T22:53:32+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"POST","url":"/apps/files/index.php","message":"Could not detect any host in https:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"DTbayHNvMzxU4zeDREyD","level":2,"time":"2020-07-31T22:53:32+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"POST","url":"/apps/files/index.php","message":"Could not detect any host in http:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"DTbayHNvMzxU4zeDREyD","level":3,"time":"2020-07-31T22:53:32+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"POST","url":"/apps/files/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"EuM8q25YfwW6xbrBlTUs","level":3,"time":"2020-07-31T22:53:33+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"EuM8q25YfwW6xbrBlTUs","level":2,"time":"2020-07-31T22:53:33+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not detect any host in https:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"EuM8q25YfwW6xbrBlTUs","level":2,"time":"2020-07-31T22:53:33+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not detect any host in http:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"EuM8q25YfwW6xbrBlTUs","level":3,"time":"2020-07-31T22:53:33+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"MmAygB3Fmm01L5aqFE0Z","level":3,"time":"2020-07-31T22:53:48+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"POST","url":"/apps/files/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"MmAygB3Fmm01L5aqFE0Z","level":2,"time":"2020-07-31T22:53:48+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"POST","url":"/apps/files/index.php","message":"Could not detect any host in https:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"MmAygB3Fmm01L5aqFE0Z","level":2,"time":"2020-07-31T22:53:48+00:00","remoteAddr":"[IP removed]","user":"--","app":"no app in context","method":"POST","url":"/apps/files/index.php","message":"Could not detect any host in http:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":""}
{"reqId":"MmAygB3Fmm01L5aqFE0Z","level":3,"time":"2020-07-31T22:53:49+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"POST","url":"/apps/files/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"Tv061A9AlgtJLUlqFrY2","level":3,"time":"2020-07-31T22:53:50+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"Tv061A9AlgtJLUlqFrY2","level":3,"time":"2020-07-31T22:53:50+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"lihj0ZGUKh9G2uZXlsLa","level":3,"time":"2020-07-31T22:53:50+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"lihj0ZGUKh9G2uZXlsLa","level":3,"time":"2020-07-31T22:53:50+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/apps/files/core/vendor/zxcvbn/dist/zxcvbn.js","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"Y8462vrk6N0OK6kRsj6U","level":3,"time":"2020-07-31T22:53:52+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"Y8462vrk6N0OK6kRsj6U","level":3,"time":"2020-07-31T22:53:52+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"p1QdYopnFPfTkZz2jFcB","level":3,"time":"2020-07-31T22:54:13+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"POST","url":"/apps/files/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"yE7GtrqnbY58OFxJ4Czw","level":3,"time":"2020-07-31T22:54:20+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"yE7GtrqnbY58OFxJ4Czw","level":3,"time":"2020-07-31T22:54:20+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"RNo9LCVQlMzrB6jsFu3p","level":3,"time":"2020-07-31T22:54:22+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"RNo9LCVQlMzrB6jsFu3p","level":3,"time":"2020-07-31T22:54:22+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"h45Negj88zJTizbxwyp8","level":3,"time":"2020-07-31T22:54:50+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"h45Negj88zJTizbxwyp8","level":3,"time":"2020-07-31T22:54:50+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"Ia8W9eTD9gB97iR5lqAv","level":3,"time":"2020-07-31T22:54:52+00:00","remoteAddr":"[IP removed]","user":"--","app":"PHP","method":"GET","url":"/index.php","message":"session_start(): A session had already been started - ignoring at /var/www/cloud/lib/private/Session/Internal.php#209","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"Ia8W9eTD9gB97iR5lqAv","level":3,"time":"2020-07-31T22:54:52+00:00","remoteAddr":"[IP removed]","user":"--","app":"jsresourceloader","method":"GET","url":"/index.php","message":"Could not find resource js/setup.js to load","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
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{"reqId":"T792Mr2CPAYM6ocncUx1","level":3,"time":"2020-07-31T23:11:30+00:00","remoteAddr":"[IP removed]","user":"curtispf","app":"no app in context","method":"GET","url":"/core/preview?fileId=332&c=5f24a3a3ec568&x=250&y=250&forceIcon=0","message":{"Exception":"OCP\\Encryption\\Exceptions\\GenericEncryptionException","Message":"Bad Signature","Code":0,"Trace":[{"file":"/var/www/cloud/apps/encryption/lib/Crypto/Crypt.php","line":463,"function":"checkSignature","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud/apps/encryption/lib/Crypto/Encryption.php","line":375,"function":"symmetricDecryptFileContent","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":585,"function":"decrypt","class":"OCA\\Encryption\\Crypto\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":505,"function":"fixUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":166,"function":"verifyUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":409,"function":"filesize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":300,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud/lib/private/Files/View.php","line":1159,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/cloud/lib/private/Files/View.php","line":995,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Node/File.php","line":115,"function":"fopen","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/TXT.php","line":56,"function":"fopen","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/GeneratorHelper.php","line":63,"function":"getThumbnail","class":"OC\\Preview\\TXT","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":235,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":141,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":107,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/lib/private/PreviewManager.php","line":190,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/core/Controller/PreviewController.php","line":170,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/var/www/cloud/core/Controller/PreviewController.php","line":143,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->"},{"file":"/var/www/cloud/lib/private/Route/Router.php","line":297,"function":"call_user_func"},{"file":"/var/www/cloud/lib/base.php","line":1007,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/cloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/cloud/apps/encryption/lib/Crypto/Crypt.php","Line":487,"Hint":"Bad Signature","CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"kdGcwBmrS7f6FaZJwX0A","level":3,"time":"2020-07-31T23:11:34+00:00","remoteAddr":"[IP removed]","user":"curtispf","app":"no app in context","method":"GET","url":"/core/preview?fileId=332&x=32&y=32","message":"Couldn't re-calculate unencrypted size for files/test document.md","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"kdGcwBmrS7f6FaZJwX0A","level":3,"time":"2020-07-31T23:11:34+00:00","remoteAddr":"[IP removed]","user":"curtispf","app":"no app in context","method":"GET","url":"/core/preview?fileId=332&x=32&y=32","message":{"Exception":"OCP\\Encryption\\Exceptions\\GenericEncryptionException","Message":"Bad Signature","Code":0,"Trace":[{"file":"/var/www/cloud/apps/encryption/lib/Crypto/Crypt.php","line":463,"function":"checkSignature","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud/apps/encryption/lib/Crypto/Encryption.php","line":375,"function":"symmetricDecryptFileContent","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":585,"function":"decrypt","class":"OCA\\Encryption\\Crypto\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":505,"function":"fixUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":166,"function":"verifyUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":409,"function":"filesize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":300,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud/lib/private/Files/View.php","line":1159,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/cloud/lib/private/Files/View.php","line":995,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Node/File.php","line":115,"function":"fopen","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/TXT.php","line":56,"function":"fopen","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/GeneratorHelper.php","line":63,"function":"getThumbnail","class":"OC\\Preview\\TXT","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":235,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":141,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":107,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/lib/private/PreviewManager.php","line":190,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/core/Controller/PreviewController.php","line":170,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/var/www/cloud/core/Controller/PreviewController.php","line":143,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->"},{"file":"/var/www/cloud/lib/private/Route/Router.php","line":297,"function":"call_user_func"},{"file":"/var/www/cloud/lib/base.php","line":1007,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/cloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/cloud/apps/encryption/lib/Crypto/Crypt.php","Line":487,"Hint":"Bad Signature","CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"V9yDag7eeZMS2BlxOXl8","level":3,"time":"2020-07-31T23:11:38+00:00","remoteAddr":"[IP removed]","user":"curtispf","app":"no app in context","method":"GET","url":"/core/preview?fileId=345&x=1920&y=1080&a=true","message":"Couldn't re-calculate unencrypted size for files/Vineyard.jpg","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}
{"reqId":"V9yDag7eeZMS2BlxOXl8","level":3,"time":"2020-07-31T23:11:38+00:00","remoteAddr":"[IP removed]","user":"curtispf","app":"no app in context","method":"GET","url":"/core/preview?fileId=345&x=1920&y=1080&a=true","message":{"Exception":"OCP\\Encryption\\Exceptions\\GenericEncryptionException","Message":"Bad Signature","Code":0,"Trace":[{"file":"/var/www/cloud/apps/encryption/lib/Crypto/Crypt.php","line":463,"function":"checkSignature","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud/apps/encryption/lib/Crypto/Encryption.php","line":375,"function":"symmetricDecryptFileContent","class":"OCA\\Encryption\\Crypto\\Crypt","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":585,"function":"decrypt","class":"OCA\\Encryption\\Crypto\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":505,"function":"fixUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":166,"function":"verifyUnencryptedSize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Encryption.php","line":409,"function":"filesize","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":300,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Encryption","type":"->"},{"file":"/var/www/cloud/lib/private/Files/View.php","line":1159,"function":"fopen","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/cloud/lib/private/Files/View.php","line":995,"function":"basicOperation","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud/lib/private/Files/Node/File.php","line":115,"function":"fopen","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/ProviderV2.php","line":86,"function":"fopen","class":"OC\\Files\\Node\\File","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Image.php","line":50,"function":"getLocalFile","class":"OC\\Preview\\ProviderV2","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/GeneratorHelper.php","line":63,"function":"getThumbnail","class":"OC\\Preview\\Image","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":235,"function":"getThumbnail","class":"OC\\Preview\\GeneratorHelper","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":141,"function":"getMaxPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/lib/private/Preview/Generator.php","line":107,"function":"generatePreviews","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/lib/private/PreviewManager.php","line":190,"function":"getPreview","class":"OC\\Preview\\Generator","type":"->"},{"file":"/var/www/cloud/core/Controller/PreviewController.php","line":170,"function":"getPreview","class":"OC\\PreviewManager","type":"->"},{"file":"/var/www/cloud/core/Controller/PreviewController.php","line":143,"function":"fetchPreview","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Http/Dispatcher.php","line":170,"function":"getPreviewByFileId","class":"OC\\Core\\Controller\\PreviewController","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/App.php","line":137,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/cloud/lib/private/AppFramework/Routing/RouteActionHandler.php","line":47,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"function":"__invoke","class":"OC\\AppFramework\\Routing\\RouteActionHandler","type":"->"},{"file":"/var/www/cloud/lib/private/Route/Router.php","line":297,"function":"call_user_func"},{"file":"/var/www/cloud/lib/base.php","line":1007,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/cloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/cloud/apps/encryption/lib/Crypto/Crypt.php","Line":487,"Hint":"Bad Signature","CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0","version":"19.0.1.1"}

Note the OCP\\Files\\NotFoundException; this was because I initially logged in with an existing user, rather than deleting the user and re-adding a new one. Following this exception, I deleted the user, and added a new one; all log lines beyond that point are from the new user, who was created with S3 enabled.

Browser log

Browser log An example of one of the failed requests: 
GET /core/preview?fileId=332&c=5f24a3a3ec568&x=250&y=250&forceIcon=0 HTTP/1.1
Host: myurl.com
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0
Accept: image/webp,*/*
Accept-Language: en-GB,en;q=0.5
Accept-Encoding: gzip, deflate, br
Referer: https://myurl.com/apps/files/?dir=/
DNT: 1
Connection: keep-alive
Cookie: [cookies removed]

Response:

HTTP/2 503 Service Unavailable
date: Fri, 31 Jul 2020 23:22:34 GMT
content-type: text/html; charset=UTF-8
expires: Thu, 19 Nov 1981 08:52:00 GMT
cache-control: no-store, no-cache, must-revalidate
pragma: no-cache
content-security-policy: default-src 'self'; script-src 'self' 'nonce-ZHIyZm9RdDJ0UGo2RUJ3ZkRCL0pBWklFU0kyNjZRSWM5QjFKL1BoeCtRUT06RSszMytEd0RoSkd5ZWxCUlgxbjhMdEZkRDlycnBFeGtrVndGbDd3N3pXbz0='; style-src 'self' 'unsafe-inline'; frame-src *; img-src * data: blob:; font-src 'self' data:; media-src *; connect-src *; object-src 'none'; base-uri 'self';
strict-transport-security: max-age=15552000; includeSubDomains; preload
x-content-type-options: nosniff

<!DOCTYPE html>
<html class="ng-csp" data-placeholder-focus="false" lang="en-GB" data-locale="en_GB">
<head data-requesttoken="">
<meta charset="utf-8">
<title>
		Nextcloud		</title>
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1.0, minimum-scale=1.0">
<meta name="apple-itunes-app" content="app-id=1125420102">
<meta name="theme-color" content="#0082c9">
<link rel="icon" href="/apps/theming/favicon?v=0">
<link rel="apple-touch-icon" href="/apps/theming/icon?v=0">
<link rel="mask-icon" sizes="any" href="/core/img/favicon-mask.svg" color="#0082c9">
<link rel="manifest" href="/apps/theming/manifest?v=0">
<link rel="stylesheet" href="/apps/files_pdfviewer/css/style.css?v=4fda350b-0">
<link rel="stylesheet" href="/core/css/guest.css?v=2b8e915c-0">
<script nonce="ZHIyZm9RdDJ0UGo2RUJ3ZkRCL0pBWklFU0kyNjZRSWM5QjFKL1BoeCtRUT06RSszMytEd0RoSkd5ZWxCUlgxbjhMdEZkRDlycnBFeGtrVndGbDd3N3pXbz0=" defer src="/core/js/dist/main.js?v=2b8e915c-0"></script>
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<script nonce="ZHIyZm9RdDJ0UGo2RUJ3ZkRCL0pBWklFU0kyNjZRSWM5QjFKL1BoeCtRUT06RSszMytEd0RoSkd5ZWxCUlgxbjhMdEZkRDlycnBFeGtrVndGbDd3N3pXbz0=" defer src="/apps/encryption/l10n/en_GB.js?v=2b8e915c-0"></script>
<script nonce="ZHIyZm9RdDJ0UGo2RUJ3ZkRCL0pBWklFU0kyNjZRSWM5QjFKL1BoeCtRUT06RSszMytEd0RoSkd5ZWxCUlgxbjhMdEZkRDlycnBFeGtrVndGbDd3N3pXbz0=" defer src="/apps/encryption/js/encryption.js?v=2b8e915c-0"></script>
<script nonce="ZHIyZm9RdDJ0UGo2RUJ3ZkRCL0pBWklFU0kyNjZRSWM5QjFKL1BoeCtRUT06RSszMytEd0RoSkd5ZWxCUlgxbjhMdEZkRDlycnBFeGtrVndGbDd3N3pXbz0=" defer src="/apps/files_sharing/l10n/en_GB.js?v=2b8e915c-0"></script>
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    1. to developAccepted and waiting to be taken care ofbugfeature: encryption (server-side)feature: object storage

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