Description
openedon Jul 21, 2019
Steps to reproduce
- Delete multiple files; make sure mp3, pdf, and jpegs are deleted
- Go to trash on the web frontend
- Select all files and select delete permanently
Expected behaviour
All files are removed without errors.
Actual behaviour
I see the error "Fehler beim Entfernen von Dateien aus dem Papierkorb".
Sometimes a few files are removed (from the disk and from the list). On all still visible files there are spinners visible.
I had similar problems with ownCloud before, however, there such errors were fixed.
Server configuration
Operating system: Debian 9.8
Web server: Apache 2.4
Database: MariaDB 10.1.38
PHP version: 7.3.7
Nextcloud version: 16.0.3.0 (was also in 16.0.1.1)
Updated from an older Nextcloud/ownCloud or fresh install: Upgraded from ownCloud 10.0.1 to NC12,13,14,15,16
Where did you install Nextcloud from: https://nextcloud.com/install/#instructions-server, tar.bz2
Signing status:
Signing status
No errors have been found.
List of activated apps:
App list
Enabled:
- accessibility: 1.2.0
- activity: 2.9.1
- announcementcenter: 3.5.1
- cloud_federation_api: 0.2.0
- comments: 1.6.0
- dav: 1.9.2
- federatedfilesharing: 1.6.0
- federation: 1.6.0
- files: 1.11.0
- files_external: 1.7.0
- files_pdfviewer: 1.5.0
- files_rightclick: 0.13.0
- files_sharing: 1.8.0
- files_texteditor: 2.8.0
- files_trashbin: 1.6.0
- files_versions: 1.9.0
- files_videoplayer: 1.5.0
- firstrunwizard: 2.5.0
- gallery: 18.3.0
- logreader: 2.1.0
- lookup_server_connector: 1.4.0
- nextcloud_announcements: 1.5.0
- notifications: 2.4.1
- oauth2: 1.4.2
- provisioning_api: 1.6.0
- serverinfo: 1.6.0
- sharebymail: 1.6.0
- systemtags: 1.6.0
- text: 1.0.1
- theming: 1.7.0
- twofactor_backupcodes: 1.5.0
- updatenotification: 1.6.0
- viewer: 1.0.0
- workflowengine: 1.6.0
Disabled:
- admin_audit
- encryption
- password_policy
- privacy
- recommendations
- support
- survey_client
- user_ldap
Nextcloud configuration:
Config report
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "16.0.3.0",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"forcessl": true,
"loglevel": 2,
"integrity.check.disabled": false,
"apps_paths": [
{
"path": "\/var\/www\/nextcloud\/apps",
"url": "\/apps",
"writable": true
}
],
"maintenance": false,
"theme": "",
"overwrite.cli.url": "https:\/\/MYSERVER",
"overwriteprotocol": "https",
"activity_expire_days": 31,
"trusted_domains": [
"MYSERVER"
],
"secret": "***REMOVED SENSITIVE VALUE***",
"trashbin_retention_obligation": "auto",
"htaccess.RewriteBase": "\/",
"mail_smtpmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"appstore.experimental.enabled": false,
"singleuser": false,
"log_rotate_size": 104857600,
"logtimezone": "Europe\/Berlin",
"mail_sendmailmode": "smtp",
"app_install_overwrite": [
"admin_notifications"
],
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"dbindex": 1,
"timeout": 0
},
"updater.secret": "***REMOVED SENSITIVE VALUE***"
}
}
Are you using external storage, if yes which one: no
Are you using encryption: no
Are you using an external user-backend, if yes which one: no
Client configuration
Browser: Mozilla Firefox 68.0.1 (but also experienced with older Firefox)
Operating system: Win 7 x64
Logs
Web server error log
Web server error log
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/1.mp3.d1563726267 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/2.mp3.d1563726292 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/3.mp3.d1563726267 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/4.mp3.d1563726267 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/5.mp3.d1563726269 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/6.mp3.d1563726274 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/7.mp3.d1563456500 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/8.mp3.d1563726273 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/9.mp3.d1563533419 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/10.mdzip.bak.d1563193662 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/11.zip.gpg.d1563624216 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/12.mp3.d1563456509 HTTP/2.0" 500 238 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:40 +0200] "DELETE /remote.php/dav/trashbin/USER/trash/13.mp3.d1563726266 HTTP/2.0" 204 0 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:25:46 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 81 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
XXXX - - [21/Jul/2019:18:26:16 +0200] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/2.0" 200 81 "-" "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
Nextcloud log (data/nextcloud.log)
Nextcloud log
{"reqId":"fNBablojNgbdf3aUisgu","level":4,"time":"2019-07-21T18:25:41+02:00","remoteAddr":"XXXX","user":"USER","app":"webdav","method":"DELETE","url":"\/remote.php\/dav\/trashbin\/USER\/trash\/1.mp3.d1563726267","message":{"Exception":"OCP\\Lock\\LockedException","Message":"\"files\/763a2e578bf5646da6c362952851c861\" is locked","Code":0,"Trace":[{"file":"\/var\/www\/nextcloud\/lib\/private\/Files\/Storage\/Common.php","line":715,"function":"acquireLock","class":"OC\\Lock\\DBLockingProvider","type":"->","args":["files\/763a2e578bf5646da6c362952851c861",2]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Files\/Storage\/Wrapper\/Wrapper.php","line":593,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->","args":["scanner::files_trashbin\/versions",2,{"__class__":"OC\\Lock\\DBLockingProvider"}]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Files\/Storage\/Wrapper\/Wrapper.php","line":593,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["scanner::files_trashbin\/versions",2,{"__class__":"OC\\Lock\\DBLockingProvider"}]},{"file":"\/var\/www\/nextcloud\/lib\/private\/Files\/Cache\/Scanner.php","line":331,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->","args":["scanner::files_trashbin\/versions",2,{"__class__":"OC\\Lock\\DBLockingProvider"}]},{"file":"\/var\/www\/nextcloud\/apps\/files_trashbin\/lib\/Trashbin.php","line":868,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->","args":["files_trashbin\/versions"]},{"file":"\/var\/www\/nextcloud\/apps\/files_trashbin\/lib\/Trashbin.php","line":614,"function":"getVersionsFromTrash","class":"OCA\\Files_Trashbin\\Trashbin","type":"::","args":["\/1.mp3",1563726267,"USER"]},{"file":"\/var\/www\/nextcloud\/apps\/files_trashbin\/lib\/Trashbin.php","line":579,"function":"deleteVersions","class":"OCA\\Files_Trashbin\\Trashbin","type":"::","args":[{"__class__":"OC\\Files\\View"},"\/1.mp3.d1563726267","\/1.mp3",1563726267,"USER"]},{"file":"\/var\/www\/nextcloud\/apps\/files_trashbin\/lib\/Trash\/LegacyTrashBackend.php","line":90,"function":"delete","class":"OCA\\Files_Trashbin\\Trashbin","type":"::","args":["\/1.mp3","USER",1563726267]},{"file":"\/var\/www\/nextcloud\/apps\/files_trashbin\/lib\/Trash\/TrashManager.php","line":69,"function":"removeItem","class":"OCA\\Files_Trashbin\\Trash\\LegacyTrashBackend","type":"->","args":[{"__class__":"OCA\\Files_Trashbin\\Trash\\TrashItem"}]},{"file":"\/var\/www\/nextcloud\/apps\/files_trashbin\/lib\/Sabre\/AbstractTrash.php","line":83,"function":"removeItem","class":"OCA\\Files_Trashbin\\Trash\\TrashManager","type":"->","args":[{"__class__":"OCA\\Files_Trashbin\\Trash\\TrashItem"}]},{"file":"\/var\/www\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Tree.php","line":179,"function":"delete","class":"OCA\\Files_Trashbin\\Sabre\\AbstractTrash","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/CorePlugin.php","line":287,"function":"delete","class":"Sabre\\DAV\\Tree","type":"->","args":["trashbin\/USER\/trash\/1.mp3.d1563726267"]},{"function":"httpDelete","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"absoluteUrl":"https:\/\/MYSRV\/remote.php\/dav\/trashbin\/USER\/trash\/1.mp3.d1563726267","__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"\/var\/www\/nextcloud\/3rdparty\/sabre\/event\/lib\/EventEmitterTrait.php","line":105,"function":"call_user_func_array","args":[[{"__class__":"Sabre\\DAV\\CorePlugin"},"httpDelete"],[{"absoluteUrl":"https:\/\/MYSRV\/remote.php\/dav\/trashbin\/USER\/trash\/1.mp3.d1563726267","__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"\/var\/www\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php","line":479,"function":"emit","class":"Sabre\\Event\\EventEmitter","type":"->","args":["method:DELETE",[{"absoluteUrl":"https:\/\/MYSRV\/remote.php\/dav\/trashbin\/USER\/trash\/1.mp3.d1563726267","__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"\/var\/www\/nextcloud\/3rdparty\/sabre\/dav\/lib\/DAV\/Server.php","line":254,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"absoluteUrl":"https:\/\/MYSRV\/remote.php\/dav\/trashbin\/USER\/trash\/1.mp3.d1563726267","__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"\/var\/www\/nextcloud\/apps\/dav\/lib\/Server.php","line":316,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/apps\/dav\/appinfo\/v2\/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->","args":[]},{"file":"\/var\/www\/nextcloud\/remote.php","line":163,"args":["\/var\/www\/nextcloud\/apps\/dav\/appinfo\/v2\/remote.php"],"function":"require_once"}],"File":"\/var\/www\/nextcloud\/lib\/private\/Lock\/DBLockingProvider.php","Line":209,"CustomMessage":"--"},"userAgent":"Mozilla\/5.0 (Windows NT 6.1; Win64; x64; rv:68.0) Gecko\/20100101 Firefox\/68.0","version":"16.0.3.0"}
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