Description
openedon Oct 11, 2023
Steps to reproduce
- Open pdf file in mobile browser (tested with chrome and brave in several versions)
Expected behaviour
On top should be the information bar with the filename and close button from nextcloud. Below this should the pdf viewer controls (zoom, print, download....)
Actual behaviour
There're only the pdf viewer controls and as an overlay you see the filename and close button. The viewer controls can't be used, only the close button in the right corner works.
Chrome, Edge and Firefox on Windows are working as expected.
Server configuration
Operating system:
Debian 12
Web server:
Apache 2.4.57
Database:
MariaDB 10.11.4
PHP version:
8.2.7
Nextcloud version: (see Nextcloud admin page)
27.1.2
Where did you install Nextcloud from:
nextcloud.com
List of activated apps:
- activity: 2.19.0
- admin_audit: 1.17.0
- announcementcenter: 6.6.2
- calendar: 4.5.2
- circles: 27.0.1
- cloud_federation_api: 1.10.0
- comments: 1.17.0
- contacts: 5.4.2
- contactsinteraction: 1.8.0
- dashboard: 7.7.0
- dav: 1.27.0
- encryption: 2.15.0
- event_update_notification: 2.2.0
- external: 5.2.1
- federatedfilesharing: 1.17.0
- federation: 1.17.0
- files: 1.22.0
- files_accesscontrol: 1.17.1
- files_fulltextsearch: 27.0.1
- files_fulltextsearch_tesseract: 27.0.0
- files_mindmap: 0.0.29
- files_pdfviewer: 2.8.0
- files_reminders: 1.0.0
- files_rightclick: 1.6.0
- files_sharing: 1.19.0
- files_trashbin: 1.17.0
- files_versions: 1.20.0
- firstrunwizard: 2.16.0
- forms: 3.3.1
- fulltextsearch: 27.0.2
- fulltextsearch_elasticsearch: 27.0.4
- groupquota: 0.1.11
- impersonate: 1.14.0
- logreader: 2.12.0
- lookup_server_connector: 1.15.0
- nextcloud_announcements: 1.16.0
- notes: 4.8.1
- notifications: 2.15.0
- oauth2: 1.15.1
- onlyoffice: 8.2.0
- password_policy: 1.17.0
- photos: 2.3.0
- polls: 5.3.2
- privacy: 1.11.0
- provisioning_api: 1.17.0
- qownnotesapi: 23.6.0
- quota_warning: 1.17.0
- recommendations: 1.6.0
- related_resources: 1.2.0
- serverinfo: 1.17.0
- settings: 1.9.0
- sharebymail: 1.17.0
- spreed: 17.1.1
- support: 1.10.0
- survey_client: 1.15.0
- systemtags: 1.17.0
- tasks: 0.15.0
- text: 3.8.0
- theming: 2.2.0
- twofactor_backupcodes: 1.16.0
- updatenotification: 1.17.0
- user_ldap: 1.17.0
- user_status: 1.7.0
- viewer: 2.1.0
- weather_status: 1.7.0
- workflowengine: 2.9.0
Nextcloud configuration:
$CONFIG = array (
'passwordsalt' => '',
'secret' => '',
'trusted_domains' =>
array (
0 => 'localhost',
),
'trusted_proxies' =>
array (
0 => 'x.x.x.x',
),
'datadirectory' => '/var/nc_data',
'dbtype' => 'mysql',
'version' => '27.1.2.1',
'overwrite.cli.url' => '',
'dbname' => 'ncextern',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => '',
'dbpassword' => '',
'installed' => true,
'instanceid' => '',
'activity_expire_days' => 14,
'auth.bruteforce.protection.enabled' => false,
'blacklisted_files' =>
array (
0 => '.htaccess',
1 => 'Thumbs.db',
2 => 'thumbs.db',
),
'allow_local_remote_servers' => true,
'cron_log' => true,
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\Preview\PNG',
1 => 'OC\Preview\JPEG',
2 => 'OC\Preview\GIF',
3 => 'OC\Preview\BMP',
4 => 'OC\Preview\XBitmap',
5 => 'OC\Preview\Movie',
6 => 'OC\Preview\PDF',
7 => 'OC\Preview\MP3',
8 => 'OC\Preview\TXT',
9 => 'OC\Preview\MarkDown',
),
'filesystem_check_changes' => 0,
'filelocking.enabled' => 'true',
'htaccess.RewriteBase' => '/',
'integrity.check.disabled' => false,
'knowledgebaseenabled' => false,
'log_type' => 'file',
'log_rotate_size' => 104857600,
'logfile' => 'nextcloud.log',
'loglevel' => '3',
'logtimezone' => 'Europe/Berlin',
'memcache.local' => '\OC\Memcache\APCu',
'memcache.locking' => '\OC\Memcache\Redis',
'preview_max_x' => 1024,
'preview_max_y' => 768,
'preview_max_scale_factor' => 1,
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
'timeout' => 0.0,
'password' => '',
),
'quota_include_external_storage' => false,
'share_folder' => '/Shares',
'skeletondirectory' => '',
'default_language' => 'de',
'default_phone_region' => 'DE',
'mail_from_address' => '',
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_domain' => '',
'mail_smtphost' => '',
'mail_smtpport' => '25',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtpname' => '',
'mail_smtppassword' => '',
'mail_smtptimeout' => 30,
'maintenance' => false,
'twofactor_enforced' => 'false',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
),
'theme' => '',
'encryption.legacy_format_support' => false,
'encryption.key_storage_migrated' => false,
'ldapProviderFactory' => 'OCA\User_LDAP\LDAPProviderFactory',
'trashbin_retention_obligation' => 'auto, 90',
);
Client configuration
Browser:
Chrome 117.0.5938.153
Brave 1.58.137, Chromium 117.0.5938.153
Operating system:
Android 11
Logs
Nextcloud log (data/owncloud.log)
Opening the file doesn't create log entries
Browser log
I don't know how to get this from a mobile browser