[Synchronization] Stuck at "connecting" when I restart the app

[Drazzerss]

Detail of the issue

Hello guys,

So the first time i installed the wallet it worked perfectly but whenever i try to restart it i get stuck at "connnecting".
I already checked the other post about the subject and tried many suggestions but it doesnt work.
In task manager i have ckb running using 25-30% of CPU like it's downloading or something like that.
Thank for your help guys !

neuron_debug_1685999757873.zip

bundled-ckb.log

No response

main.log

No response

status.log

No response

[Drazzerss]

main.log

[yanguoyu]

Hi, @Drazzerss
Due to the impact of hard disk and CPU performance, the built-in ckb nodes are processing data for a period of time after startup and cannot connect.
You can temporarily solve it according to the following steps:

1. Open Neuron and click Preference/Settings -> Data, then click the directory icon to open the ckb node data directory, close Neuron.
2. After the system open the ckb node data directory, goto ./data/network/peer_store, and backup and remove addr_manager.db
3. Restart Neuron.

If the Neuron can not sync normally still, you can try with #2701

[Drazzerss]

THANK YOU !
I tested so much thing and this one worked perfectly i will just do it everytime it doesn't work and it looks to fix the problem everytime now.

Thanks to the community !

[0xfather]

./data/network/peer_store/addr_manager.db
What file is this? After deleting it, it can be synchronized normally, and it seems that it will no longer be automatically generated. Is it necessary for this file to exist? If not, can the file be directly not generated or detected and automatically deleted when Neuron starts

[yanguoyu]

./data/network/peer_store/addr_manager.db
What file is this? After deleting it, it can be synchronized normally, and it seems that it will no longer be automatically generated. Is it necessary for this file to exist? If not, can the file be directly not generated or detected and automatically deleted when Neuron starts

It caches ckb peer nodes' information. After we delete it, it will retrieve and cache. Currently, it cost unexpectedly much time to load addr_manager.db, so we delete it before starting ckb to temporarily avoidance of this issue. it has been fixed by nervosnetwork/ckb#4000. So after we update the ckb version next time, we will not encounter this problem.

[sampro2001]

Hi guys there IS one mont im trying to have neuron wallah but no way and i wrote ti help and export m'y débug informations they Sand me to do thing but i still cant because i cant im not so good in this

[sampro2001]

I dont knothow to find .data_network/_peer_store if someone Can help

[sampro2001]

Ya but i cant find thé data /network _peer /_ store Envoyé depuis Yahoo Mail pour Android Le jeu., juil. 20, 2023 à 15:54, ***@***.***> a écrit: Hello, I made the same mistake as @verycoolpotato1 , my CKB was at 0, and it was impossible to Synced, I followed yanguoyu's instructions commented on Jun 6 • "Hi, @Drazzerss Due to the impact of hard disk and CPU performance, the built-in ckb nodes are processing data for a period of time after startup and cannot connect. You can temporarily solve it according to the following steps: Open Neuron and click Preference/Settings -> Data, then click the directory icon to open the ckb node data directory, close Neuron. After the system open the ckb node data directory, go to ./data/network/peer_store, and backup and remove addr_manager.db RestartNeuron." It worked but I don't receive my CKBs that I withdrew 3 days ago from a platform. I can see on my public address that the CKBs are indeed added to the amount before CKB, but the problem they do not appear in the Neuron wallet. I use the ledger. What to do to receive them on my Neuron wallet, somebody know why ? thanks in advance for your answer . — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[Orionstell]

[sampro2001]
Ya but i cant find thé data /network peer / store

• go to Help: Wallet, Edit , Tools , windows, help, at the top of your wallet,
• click the help drop-down menu, you will see the setting section,
• click on setting,
• then you have a window that opens with this written: General , Wallets, Network , data,
• click on DATA, and there you see two options, CKB node config & storage and you can see where your info is written like this C:/users/ect.... and look carefully there is a small folder icon at the end of this line,
• click on it , click on the small folder icon. You have Data , and below 3 files you see.
• Click on DATA, then you will see the Network folder,
• click on the network folder, and then you will see the peer-store folder,
• click on the peer-store folder, then you go to backup and you will find the deleted file, if you do not see the backup folder you should see the addr_manager.db file.
• I don't know if this will help you but this is step by step, what I did.

[sampro2001]

Tank you very much i Hope i Can fix it  Envoyé depuis Yahoo Mail pour Android Le jeu., juil. 20, 2023 à 16:53, ***@***.***> a écrit: - go to Help: Wallet, Edit , Tools , windows, help, at the top of your wallet, - click the help drop-down menu, you will see the setting section, - click on setting, - then you have a window that opens with this written: General , Wallets, Network , data, - click on DATA, and there you see two options, CKB node config & storage and you can see where your info is written like this C:/users/ect.... and look carefully there is a small folder icon at the end of this line, - click on it , click on the small folder icon. You have Data , and below 3 files you see. - Click on DATA, then you will see the Network folder, - click on the network folder, and then you will see the peer-store folder, - click on the peer-store folder, then you go to backup and you will find the deleted file, if you do not see the backup folder you should see the addr_manager.db file. - I don't know if this will help you but this is step by step, what I did. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[sampro2001]

Last point i Can t find thé deleted filed Envoyé depuis Yahoo Mail pour Android Le jeu., juil. 20, 2023 à 16:53, ***@***.***> a écrit: - go to Help: Wallet, Edit , Tools , windows, help, at the top of your wallet, - click the help drop-down menu, you will see the setting section, - click on setting, - then you have a window that opens with this written: General , Wallets, Network , data, - click on DATA, and there you see two options, CKB node config & storage and you can see where your info is written like this C:/users/ect.... and look carefully there is a small folder icon at the end of this line, - click on it , click on the small folder icon. You have Data , and below 3 files you see. - Click on DATA, then you will see the Network folder, - click on the network folder, and then you will see the peer-store folder, - click on the peer-store folder, then you go to backup and you will find the deleted file, if you do not see the backup folder you should see the addr_manager.db file. - I don't know if this will help you but this is step by step, what I did. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[Orionstell]

sampro2001

[sampro2001]

Tanx  Envoyé depuis Yahoo Mail pour Android Le jeu., juil. 20, 2023 à 17:23, ***@***.***> a écrit: — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[sampro2001]

I did everything they asked me but i still Can t arrive in 2% and it start to count down7
Its about 47days i speny all m'y days on it and cant get this xallet

[sampro2001]

Can someone help me

[0xfather]

I did everything they asked me but i still Can t arrive in 2% and it start to count down7 Its about 47days i speny all m'y days on it and cant get this xallet

1. Open the "Settings" - "Data" section of the Neuron wallet and view the directory address of the CKB node data folder (remember this address)
2. Close Neuron
3. Open the data folder address you just found and delete it with ./data/network/peer_store/addr_manager.db file
4. Reopening Neuron should enable normal synchronization

If you find that synchronization cannot be done in the future, please follow the steps above to delete addr_manager.db file and Restart Neuron

But sometimes when the synchronization is completed and the balance is found to be incorrect, it is necessary to "clear the cache" - "rebuild the index" in "Settings"

[sampro2001]

I do liké 3  Times its drill no synchronizing i Can send toi foto Envoyé depuis Yahoo Mail pour Android Le mer., juil. 26, 2023 à 3:08, ***@***.***> a écrit: I did everything they asked me but i still Can t arrive in 2% and it start to count down7 Its about 47days i speny all m'y days on it and cant get this xallet - Open the "Settings" - "Data" section of the Neuron wallet and view the directory address of the CKB node data folder (remember this address) - Close Neuron - Open the data folder address you just found and delete it with ./data/network/peer_store/addr_manager.db file - Reopening Neuron should enable normal synchronization If you find that synchronization cannot be done in the future, please follow the steps above to delete addr_manager.db file and Restart Neuron But sometimes when the synchronization is completed and the balance is found to be incorrect, it is necessary to "clear the cache" - "rebuild the index" in "Settings" — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[sampro2001]

Thé light client testent synchronize very easy Envoyé depuis Yahoo Mail pour Android Le mer., juil. 26, 2023 à 3:08, ***@***.***> a écrit: I did everything they asked me but i still Can t arrive in 2% and it start to count down7 Its about 47days i speny all m'y days on it and cant get this xallet - Open the "Settings" - "Data" section of the Neuron wallet and view the directory address of the CKB node data folder (remember this address) - Close Neuron - Open the data folder address you just found and delete it with ./data/network/peer_store/addr_manager.db file - Reopening Neuron should enable normal synchronization If you find that synchronization cannot be done in the future, please follow the steps above to delete addr_manager.db file and Restart Neuron But sometimes when the synchronization is completed and the balance is found to be incorrect, it is necessary to "clear the cache" - "rebuild the index" in "Settings" — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[sampro2001]

Now its synchronizing but its frol 92%going down to 00 Envoyé depuis Yahoo Mail pour Android Le mer., juil. 26, 2023 à 3:08, ***@***.***> a écrit: I did everything they asked me but i still Can t arrive in 2% and it start to count down7 Its about 47days i speny all m'y days on it and cant get this xallet - Open the "Settings" - "Data" section of the Neuron wallet and view the directory address of the CKB node data folder (remember this address) - Close Neuron - Open the data folder address you just found and delete it with ./data/network/peer_store/addr_manager.db file - Reopening Neuron should enable normal synchronization If you find that synchronization cannot be done in the future, please follow the steps above to delete addr_manager.db file and Restart Neuron But sometimes when the synchronization is completed and the balance is found to be incorrect, it is necessary to "clear the cache" - "rebuild the index" in "Settings" — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>

[yanguoyu]

@sampro2001

Now its synchronizing but its frol 92%going down to 00

Could you upload the debug information again when it from 92%going down to 00?

[sampro2001]

Envoyé depuis Yahoo Mail pour Android Le ven., juil. 28, 2023 à 13:04, Cheikhou Oumar ***@***.***> a écrit: Le mercredi 26 juillet 2023 à 03:08:28 UTC+2, 0xfather.com ***@***.***> a écrit : I did everything they asked me but i still Can t arrive in 2% and it start to count down7 Its about 47days i speny all m'y days on it and cant get this xallet - Open the "Settings" - "Data" section of the Neuron wallet and view the directory address of the CKB node data folder (remember this address) - Close Neuron - Open the data folder address you just found and delete it with ./data/network/peer_store/addr_manager.db file - Reopening Neuron should enable normal synchronization If you find that synchronization cannot be done in the future, please follow the steps above to delete addr_manager.db file and Restart Neuron But sometimes when the synchronization is completed and the balance is found to be incorrect, it is necessary to "clear the cache" - "rebuild the index" in "Settings" — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you commented.Message ID: ***@***.***>