OTRS-ZnunyLTS-Process-Management-Basic-Article-Subject-and-Body-Template

• Allow an admin to set default article subject and body in Process Management Activity Dialog (for Article configuration)

• Built for OTRS CE 6.0.x / Znuny LTS

• Advanced version here

    Article Description Short = Subject    
    Article Description Long = Body    
  

Process Management Activity Dialog Article Configuration

New Process Ticket

Credit: somebody in forum for point it out long2 time ago