mixpanel.MixpanelException: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))

[rahultoora]

Using python 3.10.10 and mixpanel 4.10.0

Have been seeing this Error pop up in our production application over last few months using the .track method.

More error details:

six.raise_from(MixpanelException(e), e)
mixpanel.MixpanelException: ('Connection aborted.', RemoteDisconnected('Remote end closed connection without response'))
mixpanel.MixpanelException: HTTPSConnectionPool(host='api.mixpanel.com', port=443): Max retries exceeded with url: /track (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:2426)')))

The error does not always occur so am struggling to pinpoint the reason for sporadic failures

think this might resolve:
#104 (comment)
https://github.com/mixpanel/mixpanel-python/pull/116/files

[aelamran]

happening to me too

[rahultoora]

aelamran

Doesnt look like they maintain the python library anymore

[jaredmixpanel]

Just released v4.10.1 which includes #123 that hopefully fixes the issue. Feel free to reopen if not.

[aelamran]

@jaredmixpanel
Thank you for the release, I'll be testing this out.
FYI; the latest release was not updated on the repository.