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Empty window (no toolbar, nothing) after starting on Win7 #781

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anodynesoftware opened this issue Jul 13, 2021 · 3 comments
Closed

Empty window (no toolbar, nothing) after starting on Win7 #781

anodynesoftware opened this issue Jul 13, 2021 · 3 comments

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@anodynesoftware
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I launched 3.36.0 from the Win7 64-bit desktop after downloading the ZIP and extracting all files to a directory. It appears to start, but all I see is a completely blank window, with just the standard windows gadgets at the top left & top right.

Launching from the CMD prompt, I get a load of error messages. The first few are:
C:\Users\Roger\Downloads\LosslessCut-win>
[3856:0713/184327.991:ERROR:gl_utils.cc(316)] [.DisplayCompositor] GL_OUT_OF_MEMORY: Internal D3D9 error: HRESULT: 0x8007000E: LoadLibrary failed to load D3D Compiler DLL.
[3856:0713/184327.991:ERROR:gl_utils.cc(316)] [.DisplayCompositor] GL_OUT_OF_MEMORY: Context has been lost.
[3856:0713/184327.991:ERROR:gl_utils.cc(316)] [.DisplayCompositor] GL_OUT_OF_MEMORY: Context has been lost.

I suspect I am doing something obviously wrong, but have not a clue what that might be. I have lots of memory (6GB)

Attached is a screenshot.
Capture-2

@mifi
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mifi commented Jul 23, 2021

that's odd! I have no idea whatsoever what's causing thing.
however a quick google finds this: electron/electron#21500
can you try to run from the command line with the flag --disable-gpu ?

@anodynesoftware
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Thanks, that fixes the problem! Looking at your link, it seems that there's a problem with Win7 and the Electron framework. Anyway, this is a relatively painless workaround, so I'm closing this. Might be a good idea to add a comment to the install instructions.

@mifi
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mifi commented Jul 25, 2021

thanks, willadd a note

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