Skip to content

[Bug]: Playwright codegen is not recording user actions performed on Freshservice Agent Portal. #31773

Closed

Description

Version

v1.45.1

Steps to reproduce

  1. Signup for a free Freshservice trial account https://www.freshworks.com/freshservice/signup/
  2. Login to Freshservice Agent portal
  3. Launch playwright codegen to record a test
  4. Click gets disabled and user actions don't record.

Expected behavior

I expect Playwright to record user actions performed on Freshservice's Agent portal.

Actual behavior

Click doesn't work and test steps are not getting recorded. I don't see any errors in the recorder as well as in Browser console.
image

Additional context

I am using Chrome Browser for recording tests.

Environment

System:
    OS: macOS 14.5
    CPU: (12) x64 Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz
    Memory: 2.14 GB / 16.00 GB
  Binaries:
    Node: 18.18.2 - /usr/local/Cellar/fdk/64/custom_node_location/bin/node
    npm: 9.8.1 - /usr/local/Cellar/fdk/64/custom_node_location/bin/npm
  IDEs:
    VSCode: 1.91.1 - /usr/local/bin/code
  Languages:
    Bash: 3.2.57 - /bin/bash
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions