Consider trialing a "triage bot" that lets users without permissions assist in issue management #23
Description
Forking from #18 (comment)
Introduction
The rust-lang repo uses a triage bot that let anyone assign, self-assign or change labels in issues. Users can issue commands by referencing the bot handle and the bot will perform the relevant action. Here are a few examples of the bot in action:
It might be worth noting that certain commands can only be used by team members, or might use a different protocol when invoked by non-maintainers. Refer to the triage bot documentation for examples.
Next Steps
- Look for more examples of OSS repos that successfully employ this model.
- Determine the functionality a triage bot should expose to regular users in msft OSS repos.
- Evaluate the cost of developing such a system (should we use an off-the-shelf solution? roll our own?)
- Determine an appropriate repo/area to roll out a triage bot experiment. Define success criteria.