[CoE Starter Kit - BUG] Admin sync error flow is not capturing after running the flow

[karryParth]

Does this bug already exist in our backlog?

• I have checked and confirm this is a new bug.

Describe the issue

COE kit is installed in our environment . We are trying to set flow for capturing errors on the flow . Following steps been taken -
Step 1 : navigated the app COE Admin Command Center
step 2 : navigate to the sync error flow - It shows successful run on every run
Step 3 : Data is not showing in the logs
Step 4 - Also checked in Dataverse table not able to find last run flow .

Was able to see desktop flow data but nothing flow session table , desktop flow session .

The app of command center is empty and her is the screenshot

Expected Behavior

Provide all errors of business cloud flow and desktop flow .

My end intend is to set automated proactive email on any error occurrence .

What solution are you experiencing the issue with?

Core

What solution version are you using?

4.43

What app or flow are you having the issue with?

Admin- COE ADMIN COMMAND CENTER

What method are you using to get inventory and telemetry?

None

Steps To Reproduce

Step 1 : navigated the app COE Admin Command Center
step 2 : navigate to the sync error flow - It shows successful run on every run
Step 3 : Data is not showing in the logs
Step 4 - Also checked in Dataverse table not able to find last run flow .

Anything else?

No response

[Jenefer-Monroe]

Hello. Not sure what you were expecting to see here. This screen tracks the failures from the kit's flows.

Have you run the setup wizard to ensure everything is running?

Use the setup wizard

Its highly recommended that you use the Setup Wizard to walk you through setup and upgrades. It will ensure all the new flows are turned on in the correct order, trigger things like population of the bookmarks screen and do other cleanup steps needed.
You should do this both for upgrades and clean installs.
To use it, first perform the import of the solution install or upgrade manually, then boot the app and walk through the screens.

[karryParth]

Hi @Jenefer-Monroe ,

Yes, we have done those setup wizards and is all completed.

I need to help in finding if any flow (cloud / desktop) flow errors out on any instance of any environment then i should be able to see it.

I can see the results in power bi dashboard for last run failed desktop flow , but not able to find where i can get data for configuring email automation for any error happening . Is it only available in dataverse table then please guide which one to see as mentioned i tried to find in Dataverse tables from my side but not getting last run status and error.

Can you guide how i can track all flows which is currently erroring out in any environment using COE kit . Please correct if i missing any step.

Please find the power bi report where i see the data of error instance .

[Jenefer-Monroe]

Hello. Unfortunately the CoE Starter Kit does not have cloud flow run information about tenant flows as a data source, so your request is not something we would be able to provide today.

The technique used for the screen you initially requested is a solution built into the coe starter kit flows themselves, to write success/failure for our own flows. It does not dip into the products concepts of success / failure for flow.

The product team does now write information about the tenant's cloud flows in a consumable way, but it would be API prohibitive to consume for the kit. Please see Store cloud flow execution metadata in Microsoft Dataverse

We do have desktop flow runs as you say, but we do not have any tooling around communicating failures to makers.
You could write your own tooling on top of that table to author this though.
Unfortunately we are not staffed to assist with customizations with only one person staffed to assist all 12k installs of the kit.

[Jenefer-Monroe]

Closing out as no further action for starter kit team