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| wpa_profile: no-filter.wpaProfile | |
| logs_rules: | |
| missing_logs_message: | | |
| **No logs file found in this issue**. | |
| If this a feature request, please add the 'feature' tag. If this is a question, please add the `question` tag. | |
| Otherwise please attach logs by following those instructions: | |
| Download and execute [collect-wsl-logs.ps1](https://github.com/Microsoft/WSL/blob/master/diagnostics/collect-wsl-logs.ps1) in an **administrative powershell prompt**: | |
| ``` | |
| Invoke-WebRequest -UseBasicParsing "https://raw.githubusercontent.com/microsoft/WSL/master/diagnostics/collect-wsl-logs.ps1" -OutFile collect-wsl-logs.ps1 | |
| Set-ExecutionPolicy Bypass -Scope Process -Force | |
| .\collect-wsl-logs.ps1 | |
| ``` | |
| The scipt will output the path of the log file once done. | |
| Once completed please upload the output files to this Github issue. | |
| [Click here for more info on logging](https://github.com/microsoft/WSL/blob/master/CONTRIBUTING.md#8-collect-wsl-logs-recommended-method) | |
| If you choose to email these logs instead of attaching to the bug, please send them to wsl-gh-logs@microsoft.com with the number of the github issue in the subject, and in the message a link to your comment in the github issue and add the `emailed-logs` tag to this issue. | |
| Thank you! | |
| missing_logs_add_tags: ['needs-author-feedback'] | |
| skip_tags: ['feature', 'question', 'emailed-logs', 'network'] | |
| tags_rules: | |
| - contains: '/question' | |
| tag: 'question' | |
| - contains: '/feature' | |
| tag: 'feature' | |
| rules: | |
| - logline: | |
| provider: Microsoft.Windows.Lxss.Manager | |
| task: GuestLog | |
| field1: | |
| contains: 'brd: module loaded' | |
| set: booting | |
| - logline: | |
| provider: Microsoft.Windows.Lxss.Manager | |
| task: GuestLog | |
| field1: | |
| contains: 'oom-kill' | |
| set: | |
| name: oom | |
| capture: | |
| field1: oom-error | |
| - logline: | |
| provider: Microsoft.Windows.Lxss.Manager | |
| task: GuestLog | |
| field1: | |
| contains: 'Kernel panic' | |
| set: | |
| name: kernel-panic | |
| capture: | |
| field1: kmsg | |
| - logline: | |
| provider: Microsoft.Windows.Lxss.Manager | |
| task: GuestLog | |
| field1: | |
| regex: 'WSL (.*) ERROR' | |
| set: init-error | |
| - logline: | |
| provider: Microsoft.Windows.Subsystem.Lxss | |
| task: UserVisibleError | |
| set: | |
| name: user-visible-error | |
| capture: | |
| field3: error | |
| - logline: | |
| provider: Microsoft-Windows-Hyper-V-Chipset | |
| field1: | |
| regex: '.*biosdevice.*80070057.*' # 80070057 = E_INVALIDARG | |
| set: corrupted-initramfs | |
| - logline: | |
| provider: Microsoft.Windows.Lxss.Manager | |
| task: FailedToStartVm | |
| set: | |
| name: vm-failed-to-start | |
| capture: | |
| field4: error | |
| - logline: | |
| provider: Microsoft.Windows.Lxss.Manager | |
| set: service-running | |
| oneshot: true | |
| - logline: | |
| provider: Microsoft.Windows.Subsystem.Lxss | |
| task: LxssException | |
| field7: | |
| regex: '.*0x80070422.*' | |
| set: service-disabled-error | |
| - logline: | |
| provider: Microsoft.Windows.Subsystem.Lxss | |
| task: UserVisibleError | |
| field3: {regex: '.*/ConfigureNetworking/HNS/.*'} | |
| set: hns-fatal-error | |
| - logline: | |
| provider: Microsoft.Windows.Hyper.V.NetMgmt | |
| task: NetMgmt::CreateVirtualSwitch | |
| field4: '0x80041002' | |
| set: | |
| name: vmswitch-known-issue | |
| capture: | |
| field4: error | |
| actions: | |
| - foreach: | |
| var: user-visible-error | |
| debug_message: 'Detected user visible error: $error' | |
| - when: | |
| condition: 'kernel-panic' | |
| debug_message: 'Found evidence of kernel panic: $kmsg' | |
| - when: | |
| condition: | |
| and: ['oom', 'booting'] | |
| user_message: 'The logs show that WSL2 ran out of memory. Try increasing wsl2.memory in .wslconfig and see if that solves the issue.' | |
| debug_message: 'Found evidence of OOM kill: $oom-error' | |
| tag: needs-author-feedback | |
| - when: | |
| condition: | |
| and: ['vm-failed-to-start', 'hyperv-firmware-expired'] | |
| user_message: 'The logs show that your Hyper-V firmware is expired. Please update your Windows build and see if that solves the issue' | |
| tag: needs-author-feedback | |
| - when: | |
| condition: | |
| and: ['vm-failed-to-start', 'corrupted-initramfs'] | |
| user_message: 'Your WSL installation seems corrupted. Please try to download and install the [latest WSL release](https://github.com/microsoft/WSL/releases/latest)' | |
| tag: needs-author-feedback | |
| - when: | |
| condition: | |
| and: [{not: 'service-running'}, 'service-disabled-error'] | |
| user_message: 'The logs show that wslservice is disabled. Try to run (elevated command prompt): `sc.exe config wslservice start= demand` and see if that solves the issue' | |
| tag: needs-author-feedback | |
| - when: | |
| condition: | |
| and: ['vm-failed-to-start', 'hns-fatal-error'] | |
| user_message: 'An HNS error seems to be causing WSL2 to fail to start. Adding network tag' | |
| tag: 'network' | |
| - when: | |
| condition: | |
| and: ['vm-failed-to-start', 'vmswitch-known-issue'] | |
| user_message: 'Known vmswitch issue found (error: $error). Adding network tag' | |
| debug_message: 'Found evidence of vmswitch error: $error' | |
| tag: 'network' |