PowerToys Run stop working

[moporgic]

Microsoft PowerToys version

0.87.1

Installation method

Microsoft Store

Running as admin

No

Area(s) with issue?

PowerToys Run

Steps to reproduce

Win + R

PowerToysReport_2024-12-26-09-54-13.zip

✔️ Expected Behavior

The PowerToys Run window should replace the Windows default Run window.

❌ Actual Behavior

The PowerToys Run window does not show and falls back to the Windows default Run window.

After upgrading from 0.86 to 0.87.1 it stopped working.
Running as admin, restarting the program, re-enabling the PowerToys Run, rebooting the system, or re-installing the program do not resolve the issue.

Other Software

No response

[similar-issues-ai]

We've found some similar issues:

• bug report #36570 , similarity score: 85%
• PowerToys Run Bug #33737 , similarity score: 84%
• After Windows Update PowerToys Run stopped working. #29857 , similarity score: 84%
• PowerToys Run gets error #33699 , similarity score: 84%
• Power Toys Run don't load #32764 , similarity score: 83%
• Power Run is not working as expectedly in v0.56.2.0  #16947 , similarity score: 82%
• PowerToys Run stopped working #15030 , similarity score: 81%
• Power RUN 无法运行 #29874 , similarity score: 81%
• PowerToys Run crashes on start #22264 , similarity score: 81%

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

[htcfreek]

@moporgic
There is nor error information in your log files. Does the issue still exists?

/needinfo

[moporgic]

Yes, the issue is still there.
Here is a recording of the PowerToys Run that is not working with Win+R hotkey.

PowerToys.Run.stop.working.2024-12-29.mp4

The issue does not appear on all systems. I have another computer with the same version (0.87.1) of PowerToys and the same config, while PowerToys Run works well.

[el-thatguy]

Commenting to confirm that I'm experiencing the same behavior that moporgic.

[jaimecbernardo]

I suspect this is not related to the shortcut you've shown. I suspect PowerLauncher is just crashing at startup, since the logs are basically 2 lines per run, but without any decent error message to help us 🤔

[jaimecbernardo]

Could you please send a dump file?

One way of achieving this would be by creating an entry in the Registry Editor (regedit.msc), for Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\PowerToys.PowerLauncher.exe , according to the instructions in https://docs.microsoft.com/en-us/windows/win32/wer/collecting-user-mode-dumps

It should look something like this in the end (but for PowerLauncher):

After that, please replicate the bug, navigate to $LOCALAPPDATA%\CrashDumps in the File Explorer and upload the zipped PowerToys.PowerLauncher.exe.*.dmp file to a GitHub comment.

The idea is that this could show us the stack trace and help pinpoint what the issue might be.