REST API Missing Product_Option values for Order Items

[mahmoud-abdelmalek]

Preconditions and environment

• Magento version 2.4.4

Steps to reproduce

1. In Magento Admin create a product with custom options -> Option Type -> Field
2. In Magento Admin create a new Bundle product, add that product to Bundle Items
3. Create and Save a Sales Order for the newly added Bundle Product
4. Use Swagger or another development app to call salesOrderItemRepositoryV1 for Sale Order and return the response body
   GET /V1/orders/items?searchCriteria[filter_groups][0][filters][0][field]=order_id&searchCriteria[filter_groups][0][filters][0][value]={ORDER_ID}&searchCriteria[filter_groups][0][filters][0][condition_type]=eq

replace {ORDER_ID} with the created sale order id

Notice that the response body model shows product_option with Order Items structure. But the REST response does not contain the product_option property and its values. The same missing content occurs with salesOrderRepository V1 GET /V1/orders/{id}.

and sometimes you will get
{ "option_id": "82",
"option_value": "10218".
}
which doesn't have any meaning, the text entered in the field is missing and option_type or option_label is missing

When catalogProductRepositoryV1 GET /V1/products/{sku} is called for the Bundle products the response body correctly shows options

With Mag V1.9 SOAP API product_options is populated and the critical values are shown. This value is essential for controlling how the sales order is to be handled in our ERP systems

Expected result

REST API response body property product_option should be populated with values that include the text field value and it's label

Actual result

REST API response body property product_option is not included in the response body despite the model_schema showing it and the order containing bundle product with a custom field option

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @mahmoud-abdelmalek. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
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[engcom-Bravo]

Hi @mahmoud-abdelmalek,

Thank you for reporting and collaboration.

Kindly refer this document https://experienceleague.adobe.com/docs/commerce-admin/catalog/products/types/product-create-bundle.html?lang=en as per this document bundle items should be without custom options.

Kindly let us know if you are facing any issue.

Thanks.

[engcom-Bravo]

Hi @mahmoud-abdelmalek,

Please provide us latest update on this #37567 (comment) you are able to reproduce the issue or still working on this issue let us know if you are facing any issue.

Thanks.

[mahmoud-abdelmalek]

Hello @engcom-Bravo,
As per your previous comment that bundle items should be without custom options.
I managed to add custom option type and text value as extension attributes to rest api

[engcom-Bravo]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @engcom-Bravo. Thank you for your request. I'm working on Magento instance for you.

[magento-deployment-service]

Hi @engcom-Bravo, here is your Magento Instance: https://afa6d0f8d45e2a36b8ebd92dd75059c8.instances-prod.magento-community.engineering
Admin access: https://afa6d0f8d45e2a36b8ebd92dd75059c8.instances-prod.magento-community.engineering/admin_54cc
Login: 75a80f6b
Password: 4c978543dd14

[engcom-Bravo]

Hi @mahmoud-abdelmalek,

Thanks for your update,

As per Magento devdocs https://experienceleague.adobe.com/docs/commerce-admin/catalog/products/types/product-create-bundle.html?lang=en Bundle options should be without custom options.

But we tried to add bundle options with custom options using this document https://developer.adobe.com/commerce/webapi/rest/tutorials/bundle-product/create-bundle-product/ we are not able to add.if you are able to add the bundle options with custom options could you please provide us payload to add.

If possible please provide screenshots it will help us to reproduce the issue.

Thanks.

[mahmoud-abdelmalek]

Hello @engcom-Bravo,
Steps to create a bundle product with products has custom options

1. Create 2 Virtual Product/Configurable Products with custom options
2. Create a bundle product contains these 2 products you created previously and hit save
3. Bundle Product will be saved successfully