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Currently facing issue in catalog search using search with SKU keyword #31466

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@sw-tt-jigneshvagh

Description

@sw-tt-jigneshvagh

Preconditions (*)

  1. I am usng magento 2.4.0 version
  2. I am using magento-cloud started plan
  3. Reproducible on clean 2.4-develop

Steps to reproduce (*)

  1. In Products, I have "170000D000237" SKU named product, but when I will search from Frontend Area from topsearch with some SKU keywords like "D000237" its giving "Your search returned no results." message (not return data). but from first letters like "170000" its giving me proper data. So please tell me what i am doing wrong here.

  2. In same case other product I have like "C-09700-QSJA2" its also behave as above I mentioned.

Expected result (*)

  1. In above two case I mentioned it will give me not found result, but it should be give me the result data in all cases which keywords I will search with from SKU, Name from it I will type from last charactor or between-to-last charactors in it.

Actual result (*)

  1. Found Data
    returned-data

  2. Not Found Data
    not-return-data-2
    not-return-data-1


Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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    Component: SearchIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedIssue: ready for confirmationPriority: P3May be fixed according to the position in the backlog.Progress: ready for devReported on 2.4.0Indicates original Magento version for the Issue report.Reproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchSeverity: S4Affects aesthetics, professional look and feel, “quality” or “usability”.feature request

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