Magento 2.4.1 translation issue on admin grids against different locales

[mobeen-sarwar]

Summary (*)

In the scenario of different locales, all admin grids are not translating to the relevant language package. Visit some admin grid like (Admin->sales->transactions) and then change the locale (admin -> Account Settings) to some other locale. Now previously visited admin grid should be translated according to the new locale, but this does not happen.

Preconditions (*)

1- Magento 2.4.1
2- Magento 2.3.4-p2
3- Magento 2.3.5-p2
4- Translations for at least two locales
5. Not reproducible on 2.4-develop

Assumptions(*)

1- We are assuming that we have three locales English, Japanese, and Korean, with translations.

2- Make sure we have added translations for this path: Admin->Sales->Transactions

Steps to reproduce (*)

1- Login to Magento admin

2- Go to this path: Admin->Sales->Transactions and note down header translations. This step is a must. To test the translation changes for a grid you must visit it before changing your locale (step 3).

3- Now set the Interface Locale to Korean assuming the previous was English US (Go to admin -> Account Settings).

4- Must not flush the cache after changing the locale.

5- Repeat step 2.

Expected result (*)
1- Grid headers should be translated into Korean.

Actual result (*)
1- Grid headers are still in English.

Further Details(*)

1- This translation is also on the below paths:
i) Admin->All Customers->Edit (open a customer details)->Reward Points->Reward Points History
ii) Admin->Sales->Orders->view(open an order details)->Transactions

2- Video recording of this issue

3- My previous ticket on this issue (magento 2.3.4)

[m2-assistant]

Hi @mobeen-sarwar. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

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• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

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[mobeen-sarwar]

@magento give me 2.4-develop instance

[magento-deployment-service]

Hi @mobeen-sarwar. Thank you for your request. I'm working on Magento instance for you.

[mobeen-sarwar]

Hi @engcom-Alfa

I need your support and help here.

Thank you!

[magento-deployment-service]

Hi @mobeen-sarwar, here is your Magento Instance: https://6a30a9a23463c2dae304b4c097ea9b27-2-4-develop.instances.magento-community.engineering
Admin access: https://6a30a9a23463c2dae304b4c097ea9b27-2-4-develop.instances.magento-community.engineering/admin_d17d
Login: 78b09f90
Password: a5457ca19a0f

[mobeen-sarwar]

Hi @mobeen-sarwar, here is your Magento Instance: https://6a30a9a23463c2dae304b4c097ea9b27-2-4-develop.instances.magento-community.engineering
Admin access: https://6a30a9a23463c2dae304b4c097ea9b27-2-4-develop.instances.magento-community.engineering/admin_d17d
Login: 78b09f90
Password: a5457ca19a0f

@magento-deployment-service

This Magento Instance did not have a language pack against different Interface locales.

Thank you!

[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[engcom-Bravo]

The issue is reproducible on 2.4.1 but not reproducible on the latest 2.4-develop.

[magento-engcom-team]

✅ Confirmed by @engcom-Bravo
Thank you for verifying the issue. Based on the provided information internal tickets MC-39541 were created

Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed after 14 days if no further activity occurs. Is this issue still relevant? If so, what is blocking it? Is there anything you can do to help move it forward? Thank you for your contributions!

[mobeen-sarwar]

@magento I am working on this

[m2-assistant]

Hi @mobeen-sarwar! 👋
Thank you for collaboration. Only members of Community Contributors Team are allowed to be assigned to the issue. Please use @magento add to contributors team command to join Contributors team.

[mobeen-sarwar]

@magento add to contributors team

[m2-assistant]

Hi @mobeen-sarwar! 👋
Thank you for joining. Please accept team invitation 👉 here 👈 and add your comment one more time.

[mobeen-sarwar]

@magento add to contributors team

[mobeen-sarwar]

@magento I am working on this

[engcom-Delta]

Hi @mobeen-sarwar,

Thanks for your reporting and collaboration.
We have verified the issue in latest 2.4-develop instance and it is reproducible.
Hence, Confirming the issue.

Steps to reproduce:-

1. Install Korean Language pack
2. Create 2 store views
3. Set locale as "Korean (south korea)"
4. Create an admin user with Interface locale as "Korean (south korea)
5. Login with respective admin user
6. Observe admin menu items are displaying in korean.
7. Navigate to Admin->Sales->Transactions or Customer > All Customers > Details
8. Observe grid header is not fully translated, still some content is displaying in english.
   
   

Thanks.

[github-jira-sync-bot]

✅ Jira issue https://jira.corp.adobe.com/browse/AC-12717 is successfully created for this GitHub issue.

[m2-assistant]

✅ Confirmed by @engcom-Delta. Thank you for verifying the issue.
Issue Available: @engcom-Delta, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.