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Magento URL Rewrites not support some characters (portuguese brazil) #29444

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@davirs

Description

@davirs

Preconditions (*)

  1. Magento version 2.3.5-p1
  2. Have products/categories created with the Generate "category/product" URL Rewrites config set to Yes in Stores->Config->Catalog->SEO.

Steps to reproduce (*)

For categories:

  1. Go to catalog>categories and add a new category.
  2. Insert in Category Name: "Armação" or "Computação"
  3. Leave Search Engine Optimization>URL Key blank
  4. Save category

For products and images:

  1. Go to catalog>produtcs and add a new product
  2. At the product name set: "Armação" or "Computação"
  3. At picture, upload a picture with same name of the product
  4. Leave Search Engine Optimization>URL Key blank
  5. All another parameter can be randon to gererate the product
  6. Save the product

Expected result (*)

For categories:

  1. Transform "Ç" into "C". Same thing for all portuguese brazil special characters for url rewrites.

For products and images:

  1. Transform "Ç" into "C". Same thing for all portuguese brazil special characters at url rewrite and files names.

Actual result (*)

For categories:

  1. [category panel backend]
    image

  2. [category page frontend]
    image

For products:

  1. [product page backend]
    image
  2. [product page frontend]
    image
  3. [product file renamed]
    image

Important Notes:

  • URL Rewrites in Magento 1 supports by default all portuguese brasil special characters.
  • I have more than 3.000 products, it´s impossible set one by one manually.

Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

  • Severity: S0 - Affects critical data or functionality and leaves users without workaround.
  • Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
  • Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
  • Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
  • Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

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Area: SEOComponent: UrlRewriteIssue: Clear DescriptionGate 2 Passed. Manual verification of the issue description passedIssue: ConfirmedGate 3 Passed. Manual verification of the issue completed. Issue is confirmedIssue: Format is validGate 1 Passed. Automatic verification of issue format passedIssue: Ready for WorkGate 4. Acknowledged. Issue is added to backlog and ready for developmentPriority: P3May be fixed according to the position in the backlog.Progress: PR in progressReported on 2.3.5-p1Indicates original Magento version for the Issue report.Reproduced on 2.3.5p1Only if reproduced on 2.3.5p1 but not on 2.4-developReproduced on 2.4.xThe issue has been reproduced on latest 2.4-develop branchSeverity: S3Affects non-critical data or functionality and does not force users to employ a workaround.

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