Unable to synchronize all media files because sync process run only of 5 minutes.

[dev-ajaysaini]

Unable to sync. media files if media directory contain very much media files (checked with 5GB media contains approx 30,000 files).

It is working fine with less media.

When sync start it runs exactly for 5 minutes because of Flag Time https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/MediaStorage/Model/File/Storage/Flag.php#L43

https://github.com/magento/magento2/blob/2.4-develop/app/code/Magento/MediaStorage/Controller/Adminhtml/System/Config/System/Storage/Status.php#L52

Flag table screenshots:
https://prnt.sc/ti1fi6
https://prnt.sc/ti1fzv

Steps to reproduce (*)

1. Try to change media storage and then sync.

Expected result (*)

1. There should be an option in configuration to set the Flag Time under configurations so that any one can changed accordingly https://prnt.sc/ti1iua

Actual result (*)

1. Sync. process terminated after fixed 300 seconds.

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Please provide Severity assessment for the Issue as Reporter. This information will help during Confirmation and Issue triage processes.

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @webkul-ajaysaini. Thank you for your report.
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[m2-assistant]

Hi @engcom-Lima. Thank you for working on this issue.
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[engcom-Lima]

Hello @webkul-ajaysaini
Could you provide more details for reproduce this issue?
Please add version of magento.

Thank you!

[engcom-Delta]

@webkul-ajaysaini, we are closing this issue due to inactivity. If you'd like to update it, please reopen the issue.

[bjarn]

This issue still persists as of today. We're currently experiencing the same issue.

This particular shop is running Magento 2.3.5-p1. This works on the staging environment but not on the production environment. The only difference here is that the staging environment only contains ~150 product images. In case of production, it's over 74GB worth of images. Probably the reason why it's stuck and throws the timeout.