Updating a product through the API unchecks "Use Default Value" on a bunch of attributes

[Zyles]

When you update a product. For example adding an image using the API. Which is totally unrelated to anything else, such as editing price.

The checkbox "Use Default Value" becomes unchecked on a bunch of attributes, such as price.

This turns into a problem when you want to edit the product later, update the price, or the description etc. and nothing happens. So you have to change store view scope to that particular store, check the box "Use Default Value" and save to be able to change the price.

This should not happen in the first place.

Preconditions (*)

1. Magento 2.3.3
2. 2 store views

Steps to reproduce (*)

1. Create 2 store views
2. Add a new product with a price
3. Change store view on the product. You can see "Use Default Value" for price is checked.
4. Update the product using the API, for example uploading an image
5. View the product again and change store scope
6. Notice the "Use Default Value" on price is now unchecked (amongst other attributes)

Expected result (*)

Checkbox "Use Default Value" should remain checked until a user actually unchecks it.

Actual result (*)

Checkbox "Use Default Value" unchecks itself when you update the product using the API for all store views.

Additional info

I just re-produced it on 2.4-dev.

Seems to be a problem with scopes.

In addition to the steps above, do the following:

1. Stores > All Stores. Click "Main Website Store" and change "Default Store View" to the second store view

2. Open "Default Store View" and change to status to disabled
3. Go into product, select scope "Default store view" (first store) Click "Use Default Value" on everything. Save.
4. Change store scope to second store view. Click "Use Default Value" on everything. Save.
5. Change scope to second store view again. A bunch of "Use Default Value" are unchecked.

[m2-assistant]

Hi @Zyles. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Zyles do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

---

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[m2-assistant]

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[engcom-Bravo]

Hello @Zyles,
Thank you for your report.

Unfortunately, we are not able to reproduce this issue.
We tried to reproduce it via Swagger API, catalogProductAttributeMediaGalleryManagementV1 POST
/V1/products/{sku}/media
We are using the following body

{
  "entry": {
    
    "media_type": "image",
    "label": "string",
    "position": 0,
    "disabled": false,
    "types": [
      
    ],
    "file": "test.jpeg",
    "content": {
      "base64_encoded_data": "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",
      "type": "image/jpeg",
      "name": "test.jpeg"
    }
    
  }
}

The product is updated, image added. But when we switch between Store Views, the Use Default value checkboxes are still checked. We tried to reproduce with one Website and several, the result is the same, all checkboxes are checked.

Can you please provide us with more info: the number of Websites and StoreViews, which API Client and query body you are using?

Thank you for your contribution.

[Zyles]

Where is the text swatch?

Look at the other store views.

[Zyles]

Oh sorry another issue.

See if the effect happens if you do this: #26481

Could be related to the text swatch that unchecks the boxes.

I also found this: https://community.magento.com/t5/Magento-2-x-Technical-Issues/quot-Use-Default-Values-quot-Checkbox-Unchecked-While-Update/td-p/137217

So can be related to $Product->save(); and swatches. I assume that call is being made when you update something with the API.

[engcom-Bravo]

Hello @Zyles

Thank you for your quick response. Can you please clarify what do you mean by "See if the effect happens if you do this: #26481" ?
The issue #26481 is already Confirmed and is Ready for Work

Thank you

[Zyles]

That issue does not mention the "unchecking of use default value" problem.

But it MAY be related to text swatch.

Please confirm by testing with a text swatch with a default value on the product.

[engcom-Bravo]

Hello @Zyles

We have tested Updating the product with Text Swatch attribute through the API.
We have rechecked with a default value1, for example,

and with default empty value.

Rechecked with two API requests:

• catalogProductRepositoryV1 PUT /V1/products/{sku}
• catalogProductAttributeMediaGalleryManagementV1 POST
  /V1/products/{sku}/media

The Use Default Value checkboxes do not become unchecked on all Store Views

This issue is not reproducible on Magento 2.4-develop, so we have to close it.
Please feel free to comment, reopen or create new ticket according to the Issue reporting guidelines
if you are still facing this issue on the latest 2.4-develop branch.

Thank you for collaboration.

[Zyles]

I just re-produced it on 2.4-dev.

Seems to be a problem with scopes.

In addition to the steps above, do the following:

1. Stores > All Stores. Click "Main Website Store" and change "Default Store View" to the second store view

2. Open "Default Store View" and change to status to disabled
3. Go into product, select scope "Default store view" (first store) Click "Use Default Value" on everything. Save.
4. Change store scope to second store view. Click "Use Default Value" on everything. Save.
5. Change scope to second store view again. A bunch of "Use Default Value" are unchecked.

Please confirm.

[Zyles]

Please re-open this issue.