Viewing customer shopping cart in admin shows all products in catalog when there is no active quote

[mustdobetter]

Preconditions (*)

1. Magento 2.3.3

Steps to reproduce (*)

1. View a customer in the admin for whom there is no active quote.
2. Click on the 'Shopping Cart' tab.

Expected result (*)

1. Nothing shows in the grid, as there is no active quote for which to show items.

Actual result (*)

1. All products added to Magento show, giving the false impression that this is the contents of the customer's basket, whereas actually it's the contents of the catalog.

[m2-assistant]

Hi @mustdobetter. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@mustdobetter do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

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[m2-assistant]

Hi @krishprakash. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
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[m2-assistant]

Hi @rav-redchamps. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.4-develop branch

  Details

  - Add the comment @magento give me 2.4-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

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[rav-redchamps]

@magento give me 2.4-develop instance

[rav-redchamps]

@magento give me 2.4-develop instance

[magento-engcom-team]

Hi @rav-redchamps. Thank you for your request. I'm working on Magento 2.4-develop instance for you