Arabic invoice pdf issue Magento 2.3.0 showing as Arabic letters but not correct

[bibin-alwafaa]

Preconditions (*)

Magento 2.3.0 & 2.3-develop
The store should be in Arabic

Steps to reproduce (*)

1. Place an order in Arabic store
2. Customer fill the address and name all in Arabic
3. Login to the admin panel and open orders
4. Create an invoice against the order
5. Download the invoice pdf and compare the content in the admin side with the invoice pdf

Expected result (*)

same as content below
eg: الإسم ابو بدر المطيري

Actual result (*)

here it's showing in different data
eg : يريطملا ردب وبا

[m2-assistant]

Hi @Alwafaa123. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Alwafaa123 do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

---

• Join Magento Community Engineering Slack and ask your questions in #github channel.

[AnnaShepa]

Hi @Alwafaa123 thank you for the report. Please provide more information. I don't see what the problem you have exactly. More information about reporting you can find here

[bibin-alwafaa]

Preconditions ()
Magento 2.3.0
The store should be in Arabic
Steps to reproduce ()

1. Place an order in Arabic store
2. Customer fill the address and name all in Arabic
3. Login to the admin panel and open orders
4. Create an invoice against the order
5. Download the invoice pdf and compare the content in the admin side with the invoice pdf
   Expected result ()
   same as content below
   eg: الإسم ابو بدر المطيري
   
   Actual result ()
   here it's showing in different data
   eg : يريطملا ردب وبا
   

[AnnaShepa]

@magento give me 2.3-develop instance

[magento-engcom-team]

Hi @AnnaShepa. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @AnnaShepa, here is your Magento instance.
Admin access: https://i-25769-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

[staniag]

@magento i am working on it

[bibin-alwafaa]

@sagaltsev got any solution?

[m2-assistant]

Hi @engcom-Charlie. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

  Details

  If the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

• 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 4. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 5. Add label Issue: Confirmed once verification is complete.

• 6. Make sure that automatic system confirms that report has been added to the backlog.