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Magento 2.2.4 Product sorting list by price on category page wrong when configurable product has special price set by mass action. #15609

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viniciusbordinhao-redstage opened this issue May 30, 2018 · 19 comments
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Area: Product Component: ConfigurableProduct Component: Indexer Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P3 May be fixed according to the position in the backlog. Progress: ready for dev Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch

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@viniciusbordinhao-redstage

Preconditions

  1. Magento 2.2.4

Steps to reproduce

  1. Add a special price to configurable product using mass action.
  2. Re-index price

Expected result

  1. It is expected that catalog category page show products sorted by price correctly, taking account that special price of the configurable product should not make difference to price indexer process

Actual result

  1. Indexer process is using configurable product special price to update catalog_product_index_price letting the category page sorting products in the wrong way.
    issue_magento
@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label May 30, 2018
@engcom-backlog-nickolas engcom-backlog-nickolas added Issue: Clear Description Gate 2 Passed. Manual verification of the issue description passed Issue: Ready for Work Gate 4. Acknowledged. Issue is added to backlog and ready for development Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reproduced on 2.2.x The issue has been reproduced on latest 2.2 release Reproduced on 2.3.x The issue has been reproduced on latest 2.3 release Component: ConfigurableProduct Component: Indexer labels Jul 10, 2018
@engcom-backlog-nickolas

Hello @viniciusbordinhao-redstage, thank you for your report.
We've acknowledged the issue and added to our backlog.

@engcom-backlog-nickolas engcom-backlog-nickolas removed their assignment Jul 10, 2018
@dudzio12
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Making product price updates via massaction leeds to a problem:
If configurable product was selected, the price for it will be updated - it is wrong behaviour since in Magento 2 there is no way to update price in configurable product (unlike in 1.9).

Then it leeds to generating price indexes for configurable product with prices from itself and not from it's associated products.

We've managed to fix that issue by blocking price updates from massacion and implementing 4 additional fields inside configurable product (price, special price, special from, special to) which update all associated products.

@gediminaskv
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I think this issue is related to #14443 and #7367

@kanduvisla
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Possibly related to #18264 as well.

@ghost
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ghost commented Apr 26, 2019

@engcom-backlog-nickolas any updates

@ravi-chandra3197 ravi-chandra3197 added the Progress: PR Created Indicates that Pull Request has been created to fix issue label Dec 23, 2019
@m2-community-project m2-community-project bot added Progress: PR Created Indicates that Pull Request has been created to fix issue and removed Progress: PR Created Indicates that Pull Request has been created to fix issue Progress: ready for dev labels Sep 3, 2020
@engcom-Bravo
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Hi @viniciusbordinhao-redstage,

Thank you for reporting and collaboration.

Verified the issue on Magento 2.4-develop instance and the issue is reproducible.Kindly refer the screenshots.

Steps to reproduce

  • Add a special price to configurable product using mass action.
  • Re-index price
Screenshot 2024-04-22 at 14 29 42 Screenshot 2024-04-22 at 14 29 23

category page sorting products in the wrong way.

Hence Confirming the issue.

Thanks.

@engcom-Bravo engcom-Bravo removed Issue: Cannot Reproduce Cannot reproduce the issue on the latest `2.4-develop` branch Progress: ready for dev labels Apr 22, 2024
@engcom-Bravo engcom-Bravo removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Progress: ready for dev Priority: P2 A defect with this priority could have functionality issues which are not to expectations. labels Apr 22, 2024
@engcom-Bravo engcom-Bravo added Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed and removed Progress: ready for dev labels Apr 22, 2024
@engcom-Bravo engcom-Bravo added Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Reported on 2.4.x Indicates original Magento version for the Issue report. and removed Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed labels Apr 22, 2024
@github-jira-sync-bot
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✅ Jira issue https://jira.corp.adobe.com/browse/AC-11843 is successfully created for this GitHub issue.

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m2-assistant bot commented Apr 22, 2024

✅ Confirmed by @engcom-Bravo. Thank you for verifying the issue.
Issue Available: @engcom-Bravo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.

@github-jira-sync-bot
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❌ Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-11843

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@github-jira-sync-bot
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❌ Cannot export the issue. This GitHub issue is already linked to Jira issue(s): https://jira.corp.adobe.com/browse/AC-11843

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Labels
Area: Product Component: ConfigurableProduct Component: Indexer Issue: Confirmed Gate 3 Passed. Manual verification of the issue completed. Issue is confirmed Priority: P3 May be fixed according to the position in the backlog. Progress: ready for dev Reported on 2.4.x Indicates original Magento version for the Issue report. Reproduced on 2.4.x The issue has been reproduced on latest 2.4-develop branch
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Status: Ready for Development