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Password request not finding local admin password #234

Answered by ryannewington
newguy127 asked this question in Q&A
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@newguy127 AMS reads both new laps and old laps passwords from the directory, it doesn't matter what operating system put them there.

If you are setting the message that the requested computer does not have a local admin password, that's because AMS does not have permission to read the attributes (or in the case of windows laps may not have permission to decrypt them). Check the access-manager-web-app.log file to see if its a decryption issue or not.

Unfortunately, querying an attribute you don't have permission to read, just appears to the app as if the attribute is blank. But as you have visually confirmed that the passwords do exist, the only possible answer is a permissions issue.

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