dotdigital Engagement Cloud for Magento 2

Chat module

Requirements

• This module requires the Dotdigitalgroup_Email module v4.3.0+ [Note: the 4.1.0 version shipped with Magento 2.3.4 can also be used]

Activation

• To enable the module, run:

composer require dotmailer/dotmailer-magento2-extension-chat
bin/magento setup:upgrade

• Ensure you have set valid API credentials in Configuration > dotdigital > Account Settings
• Turn on the chat bubble by enabling chat in Configuration > dotdigital > Chat Settings

1.0.2

Bug fixes

• Access tokens for the Chat API are now refreshed when they expire.
• We resolved some access control issues relating to non-admin user accounts.

1.0.1

What's new

• We've changed the Chat menu item to dotdigital Chat in the Marketing menu.

1.0.0

What’s new

• Engagement Cloud Chat is now available for Magento merchants. Existing clients can enable chat via Engagement Cloud > Chat Settings to start using this new channel.