[🔌 Provider]: BMC Helix

[koratvivek]

Describe the provider you want to add

BMC Helix Operations Management (BHOM) is an AIOps and observability platform that manages alerts, events, and incidents. The integration would allow Keep to push alerts/events into BMC Helix via its Event Ingestion API and receive alerts/events back into Keep using Helix Webhooks.

• Push alerts to Helix (POST /events)
• Receive alerts from Helix (POST /webhooks)

Describe your use case
This integration will enable two-way communication between Keep and BMC Helix:

• Keep can send alerts into BMC Helix for centralized event management.
• Keep can receive events back from Helix in real-time using webhooks, ensuring both platforms stay synchronized.
  This would help streamline workflows, enable alert correlation, and create unified incident visibility.

Are you already using Keep?
Yes

Additional context

• Swagger API documentation is available from the Helix instance at:
  https://<helix-instance>/api/vX.Y/openapi.json
https://<helix-instance>/swagger-ui

• Core endpoints:

POST /events → ingest alerts into Helix

POST /webhooks → register webhook to send alerts back to Keep

GET /events and GET /events/{id} → query events if needed

This integration would allow Keep to act as both a publisher and subscriber for alerts, aligning perfectly with Helix’s event APIs.
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