Problem
Needly has no re-engagement path. A user who stops visiting for a week has no reason to come back, and Needly has no way to tell them something needs them.
Email is also the only channel that reaches somebody who has not installed the PWA, linked Slack, or kept a tab open.
Scope
A scheduled digest, sent at a user-chosen time in the user's timezone.
Content: what needs you now, grouped by action type; what became at risk since the last digest; what you cleared; what is waiting on others.
Acceptance criteria
Notes
The skip-when-empty rule is what separates a digest people keep from one they filter. It is not optional.
Problem
Needly has no re-engagement path. A user who stops visiting for a week has no reason to come back, and Needly has no way to tell them something needs them.
Email is also the only channel that reaches somebody who has not installed the PWA, linked Slack, or kept a tab open.
Scope
A scheduled digest, sent at a user-chosen time in the user's timezone.
Content: what needs you now, grouped by action type; what became at risk since the last digest; what you cleared; what is waiting on others.
Acceptance criteria
List-UnsubscribeNotes
The skip-when-empty rule is what separates a digest people keep from one they filter. It is not optional.