402 Payment Required despite available token balance

[gregoryams84-lang]

Description

Requests to the Reader API are returning 402 Payment Required, even though the account/API key shows an available token balance in the dashboard. This happens both with my original key and with a newly generated key (created via a private/incognito browser session), which suggests the issue is not tied to a specific key but possibly to something on the account or billing side.

Steps to reproduce

1. Generate or use an existing Jina API key with available token balance.
2. Send a request to the Reader endpoint (read_url) via the MCP server (https://mcp.jina.ai/v1), using the key in the Authorization: Bearer <key> header.
3. Observe the response.

Expected behavior

The request should succeed and return the extracted content, since the account has available tokens.

Actual behavior

The API returns HTTP 402 Payment Required.

Environment

• Endpoint: Reader (read_url) via MCP server, https://mcp.jina.ai/v1
• API key: ends in ...95Q10
• Token balance: available (not zero) per dashboard
• Tested with two different keys (original + newly generated), same result on both

Additional notes

I found other reports of the same 402 error occurring despite available/topped-up balances in this repo's issue history, so this may not be an isolated case. Any guidance on what's causing this would be appreciated.

[benjamin029959]

@gregoryams84-lang Have you been able to resolve this issue?

[gregoryams84-lang]

ainda nao obtive retorno. Alguem sabe como resolver ?

[benjamin029959]

@gregoryams84-lang We're here to help with any questions or concerns you may have about this issue. For personalized support, feel free to reach out to us via : Web Support or connect directly with our live support team.