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GerHobbelt committed Dec 7, 2023
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Expand Up @@ -79,31 +79,24 @@ It needs some technical experience. See the [DEVELOPER-INFO](DEVELOPER-INFO.md)
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# WARNING NOTICE for Commercial Qiqqa users with a user account and Web Libraries

## 🆘 ❓ I previously used v79 with one or more libraries. I also have a web account.
## 🆘 ❓ I had a commercial Qiqqa user account and Web Libraries (a.k.a. cloud storage). Can it be accessed / recovered?

Note this from the qiqqa.com commercial website (emphasis mine):

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**After 10 years of your support we have decided to make Qiqqa open source so that it can be grown and extended by its community of thousands of active users.**

***NB: We will be discontinuing Web Library support for Qiqqa at the end of 2020. So you’ll have one year within which to install the latest version of Open Source Qiqqa (which is improving daily), migrate your Web Libraries into Intranet Libraries, and enjoy all the Premium and Premium+ features of Qiqqa for free (except Web Libraries)!***

## Web Libraries (Commercial Qiqqa *cloud storage*) will be discontinued 'at the end of 2020'.

**The only way to access your REMOTE = CLOUD-STORED libraries is by using Qiqqa v79, as the Cloud access code was never open sourced.**

The way that Open Source Qiqqa (v80 and later) *appear* to access your Web Libraries is by discovering the **local copies** of those libraries, which Commercial Qiqqa (v79 and older) kept (*manually*) synchronized. That way, Qiqqa continues to provide access to your *former* Web Libraries. (See also [#4](https://github.com/jimmejardine/qiqqa-open-source/issues/4).)

**Therefore, if you *doubt* or *know* your local copy of your Web Library to be *out of sync* with your cloud-based Web Library (because you or others updated/synced that cloud-based library from other machines after your last sync action on this one) you MUST install Commercial Qiqqa v79 ([available here](https://github.com/GerHobbelt/qiqqa-open-source/releases/tag/v79) among other places) to log into your Qiqqa cloud account, synchronize your Web Libraries with your local copy and then re-install Qiqqa Open Source (v82 preferentially).**
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Qiqqa versions v79, v80 and v82 can be installed over one another without issue as they are binary compatible re Qiqqa local library files, so there's no expected harm done in installing v79 over v82, particularly if you limit your activity to syncing Web Libraries.
## Web Libraries (Commercial Qiqqa *cloud storage*) have been discontinued in 2021.

(By the way: the `setup.exe` will certainly yak about you installing Qiqqa over a 'newer' version. Disregard and continue.)
While the original announcement of the Qiqqa commercial entity said 'at the end of 2020', the cloud store remained on-line for a while longer, which has helped a few lucky members of the community recover their data.

Then, once you re-installed v82, it will discover your local Web Library copy again (now synchronized) and you should be good to go.
At the time of this writing, December 2023, there's not much we can do to recover any of that old Qiqqa data if it was stored in the cloud: **it is lost forever if you do not also have LOCAL backups** from back then. For further reading, please see [Issue #358](https://github.com/jimmejardine/qiqqa-open-source/issues/358).

Do note that the *name* of the library as shown in v82 might be [UUID-like](https://en.wikipedia.org/wiki/Universally_unique_identifier#Format) gobbledigook instead of the proper title you gave it back in the day of Commercial Qiqqa and v79. The contents should be available untrammeled though.


## 🆘 ❓ Got a question?
Expand All @@ -120,7 +113,7 @@ When you find an issue which addresses your problem, see if the discussion there

## 🆘 ❓ After several years I returned to research; I have an older Qiqqa library which I would like restored. Can you help?

(Very) probably we can.
Maybe we can. Please also read [the section further above about commercial Qiqqa Web Accounts](https://github.com/jimmejardine/qiqqa-open-source/tree/master#--i-had-a-commercial-qiqqa-user-account-and-web-libraries-aka-cloud-storage-can-it-be-accessed--recovered); it may be relevant to you.

While folks have emailed me ([GerHobbelt](https://github.com/GerHobbelt)) directly, the more prudent approach would be to [*file an issue* as mentioned in the 'Need help?' section further above](https://github.com/jimmejardine/qiqqa-open-source/issues) as email may easily inadvertedly get lost or regrettably go unread and 'disappear' in the torrent of email I receive daily. GitHub issues are here and will *stay* here, enabling me (*and others*) to respond when we have time. Issues *do not disappear* in an overflowing bucket.

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