I’m a Certified Product Owner (CSPO) with 7 years of experience and a Bachelor’s Degree in Information Systems, fascinated with new technologies, solving problems, incrementally improving products, and gathering feedback improvements. I’ve been working for years as a Product Owner, and Scrum Business Analyst interested in Agile methodologies.
- Pronouns: she/her 👩🦰
- Studying new product approaches and data 👀
| Product | Business | Description | Achievements |
|---|---|---|---|
| Marketplace | B2B2C | Responsible for improving and enriching the seller experience throughout their journey within the platform (e.g. managing their orders, tracking orders, search for previous orders, onboarding) | • Improving usability and order tracking performance and decreasing customer service tickets by 30% •Increasing one-day registration completion rate 4% to 9% in 3 months •Increasing the efficiency of full activation by 10% in 3 months. |
| Healthcare | B2G | Responsible for integrating the systems of the basic health units with the National Health Data Network, is a national health data interoperability platform | •Integration with the National Health Data Network to send millions results of covid19 exams and vaccination to all citizens and health professionals for consultation |
| Financial | B2B | Responsible for developing and commercializes technological solutions for the payroll loan market. | • Bootstrapped a design system creating a better visual identity for the product and improving its usability and accessibility |