Release 10.3.0

intercom · Sep 22, 2021 · 248db98 · 248db98
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diff --git a/CHANGELOG.md b/CHANGELOG.md
@@ -1,3 +1,20 @@
+## 10.3.0 
+###### Release Date: 22-09-2021
+
+Reduce customer inquiries for your team and provide faster resolutions for your customers – without sacrificing a great experience. We’ve redesigned our Messenger with an integrated help center experience that increases customer engagement by up to 3x to help you deliver the best self-serve support.
+
+### 🚀  Enhancements
+* A new article search card on your Messenger’s home screen.
+* There are now two conversation cards, just as with our web Messenger; one for existing and one for new conversations. This gives more emphasis to existing conversations, reducing the chance of duplicates being created.
+* Optionally require specific customers to attempt to self-serve to answer their question before they can reach out to a teammate.
+* Place the article search card at the top of the Messenger home screen to give your self-serve content more prominence.
+* Uncover insights and opportunities to optimize your self-serve support by using our updated Articles reporting.
+* A number of improvements for accessibility features in the Messenger, with more coming in future updates.
+* If you’ve set a custom icon for the Intercom launcher, that icon will now be used in your app as well.
+* Support for iOS 15 is also included in this release.
+
+![IMG_3473](https://user-images.githubusercontent.com/31664218/134324507-1b239870-4923-4b63-b3f3-58952e62d0da.PNG)
+
 ## 10.2.0 
 ###### Release Date: 20-09-2021
 

diff --git a/Intercom.podspec b/Intercom.podspec
@@ -1,6 +1,6 @@
 Pod::Spec.new do |s|
   s.name                = 'Intercom'
-  s.version             = '10.2.0'
+  s.version             = '10.3.0'
   s.summary             = 'The Intercom iOS SDK, for integrating Intercom into your iOS application.'
   s.license             = { :type => "Apache 2.0", :file => "LICENSE" }
   s.authors             = {"Brian Boyle"=>"brian.boyle@intercom.io", "Mike McNamara"=>"mike.mcnamara@intercom.io", "Katherine Brennan"=>"katherine.brennan@intercom.io", "Himanshi Goyal"=>"himanshi.goyal@intercom.io"}

diff --git a/Intercom.xcframework/ios-arm64_armv7/Intercom.framework/Info.plist b/Intercom.xcframework/ios-arm64_armv7/Intercom.framework/Info.plist
diff --git a/Intercom.xcframework/ios-arm64_armv7/Intercom.framework/Intercom b/Intercom.xcframework/ios-arm64_armv7/Intercom.framework/Intercom
diff --git a/...k/ios-arm64_armv7/Intercom.framework/Intercom.bundle/images/reply_time_icon.png b/...k/ios-arm64_armv7/Intercom.framework/Intercom.bundle/images/reply_time_icon.png
diff --git a/...os-arm64_armv7/Intercom.framework/Intercom.bundle/images/reply_time_icon@2x.png b/...os-arm64_armv7/Intercom.framework/Intercom.bundle/images/reply_time_icon@2x.png
diff --git a/...os-arm64_armv7/Intercom.framework/Intercom.bundle/images/reply_time_icon@3x.png b/...os-arm64_armv7/Intercom.framework/Intercom.bundle/images/reply_time_icon@3x.png
diff --git a/...mework/ios-arm64_armv7/Intercom.framework/Modules/Intercom.swiftmodule/arm.swiftinterface b/...mework/ios-arm64_armv7/Intercom.framework/Modules/Intercom.swiftmodule/arm.swiftinterface
@@ -16,6 +16,10 @@ import os
   @objc @_Concurrency.MainActor(unsafe) weak public var startConversationDelegate: HelpCenterStartConversationViewDelegate?
   @objc deinit
 }
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class StartConversationCard : ConversationCard {
+  @_Concurrency.MainActor(unsafe) @objc override public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc deinit
+}
 @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class AvailableTeammatesView : UIKit.UIStackView {
   @objc deinit
 }
@@ -26,6 +30,11 @@ import os
   @objc @_Concurrency.MainActor(unsafe) public func heightForCard(width: CoreGraphics.CGFloat) -> CoreGraphics.CGFloat
   @objc deinit
 }
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class InboxCell : UIKit.UITableViewCell {
+  @objc @_Concurrency.MainActor(unsafe) public func configure(name: Swift.String, sentTime: Swift.String, summary: Swift.String, adminsToShow: [Intercom_Private.ICMParticipant], unread: Swift.Bool, showDividerLine: Swift.Bool)
+  @_Concurrency.MainActor(unsafe) @objc override dynamic public func traitCollectionDidChange(_ previousTraitCollection: UIKit.UITraitCollection?)
+  @objc deinit
+}
 @_inheritsConvenienceInitializers @objc @_Concurrency.MainActor(unsafe) public class TouchTransparentCollectionView : UIKit.UICollectionView {
   @_Concurrency.MainActor(unsafe) @objc override dynamic public func point(inside point: CoreGraphics.CGPoint, with event: UIKit.UIEvent?) -> Swift.Bool
   @_Concurrency.MainActor(unsafe) @objc override dynamic public init(frame: CoreGraphics.CGRect, collectionViewLayout layout: UIKit.UICollectionViewLayout)
@@ -81,6 +90,52 @@ extension Intercom {
   public class func fetchHelpCenterCollection(_ collectionId: Swift.String, completion: @escaping (Swift.Result<HelpCenterCollectionContent, ICMHelpCenterDataError>) -> Swift.Void)
   public class func searchHelpCenter(_ searchTerm: Swift.String, completion: @escaping (Swift.Result<[HelpCenterArticleSearchResult], ICMHelpCenterDataError>) -> Swift.Void)
 }
+@objc public protocol ConversationCardInfoProtocol {
+  @objc var prominantStyling: Swift.Bool { get }
+  @objc var accessToTeammateEnabled: Swift.Bool { get }
+  @objc var hasRecentConversations: Swift.Bool { get }
+  @objc var hasOtherConversations: Swift.Bool { get }
+  @objc var startConversationCardDisplayed: Swift.Bool { get }
+}
+@objc public class ConversationCardInfo : ObjectiveC.NSObject, ConversationCardInfoProtocol {
+  @objc final public let prominantStyling: Swift.Bool
+  @objc public var startConversationCardDisplayed: Swift.Bool
+  @objc public var accessToTeammateEnabled: Swift.Bool {
+    @objc get
+  }
+  @objc public var hasRecentConversations: Swift.Bool {
+    @objc get
+  }
+  @objc public var hasOtherConversations: Swift.Bool {
+    @objc get
+  }
+  @objc public init(prominantStyling: Swift.Bool = false, config: Intercom_Private.ICMConfigProtocol = ICMConfig.shared(), dataManager: Intercom_Private.ICMDataManagerProtocol = ICMDataManager.shared())
+  @objc deinit
+}
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class ConversationHistoryCard : ConversationCard, Intercom_Private.ICMRecentConversationsViewControllerDelegate {
+  @objc @_Concurrency.MainActor(unsafe) public var recentConversationsVC: Intercom_Private.ICMRecentConversationsViewController
+  @_Concurrency.MainActor(unsafe) @objc public func reloadConversationHistoryCard()
+  @_Concurrency.MainActor(unsafe) @objc public func navigate(toViewController viewController: UIKit.UIViewController)
+  @_Concurrency.MainActor(unsafe) @objc override public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc deinit
+}
+@objc public protocol ConversationCardDelegate {
+  @objc func startNewConversation()
+  @objc func viewPreviousConversations()
+  @objc func reloadConversationHistoryCard()
+  @objc func navigateToViewController(_ viewController: UIKit.UIViewController)
+}
+@_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class ConversationCard : UIKit.UIView {
+  @objc @_Concurrency.MainActor(unsafe) public static var maxRecentConversationsCount: Swift.Int
+  @objc @_Concurrency.MainActor(unsafe) public static var viewPadding: CoreGraphics.CGFloat
+  @objc @_Concurrency.MainActor(unsafe) public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc @_Concurrency.MainActor(unsafe) public func heightForCard(width: CoreGraphics.CGFloat) -> CoreGraphics.CGFloat
+  @_Concurrency.MainActor(unsafe) @objc override dynamic public func traitCollectionDidChange(_ previousTraitCollection: UIKit.UITraitCollection?)
+  @objc deinit
+}
+extension ConversationCard : SeeAllConversationsViewDelegate {
+  @_Concurrency.MainActor(unsafe) @objc dynamic public func viewPreviousConversations()
+}
 @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class HelpCenterContainerViewController : UIKit.UIViewController {
   @objc @_Concurrency.MainActor(unsafe) public convenience init(withCollections collectionIds: [Swift.String])
   @objc @_Concurrency.MainActor(unsafe) public convenience init(withCollection collectionId: Swift.String)
@@ -93,3 +148,6 @@ extension Intercom {
 extension HelpCenterContainerViewController : Intercom_Private.ICMErrorViewDelegate {
   @_Concurrency.MainActor(unsafe) @objc dynamic public func didSelectErrorAction()
 }
+@objc public protocol SeeAllConversationsViewDelegate {
+  @objc func viewPreviousConversations()
+}
diff --git a/...rm64_armv7/Intercom.framework/Modules/Intercom.swiftmodule/arm64-apple-ios.swiftinterface b/...rm64_armv7/Intercom.framework/Modules/Intercom.swiftmodule/arm64-apple-ios.swiftinterface
@@ -16,6 +16,10 @@ import os
   @objc @_Concurrency.MainActor(unsafe) weak public var startConversationDelegate: HelpCenterStartConversationViewDelegate?
   @objc deinit
 }
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class StartConversationCard : ConversationCard {
+  @_Concurrency.MainActor(unsafe) @objc override public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc deinit
+}
 @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class AvailableTeammatesView : UIKit.UIStackView {
   @objc deinit
 }
@@ -26,6 +30,11 @@ import os
   @objc @_Concurrency.MainActor(unsafe) public func heightForCard(width: CoreGraphics.CGFloat) -> CoreGraphics.CGFloat
   @objc deinit
 }
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class InboxCell : UIKit.UITableViewCell {
+  @objc @_Concurrency.MainActor(unsafe) public func configure(name: Swift.String, sentTime: Swift.String, summary: Swift.String, adminsToShow: [Intercom_Private.ICMParticipant], unread: Swift.Bool, showDividerLine: Swift.Bool)
+  @_Concurrency.MainActor(unsafe) @objc override dynamic public func traitCollectionDidChange(_ previousTraitCollection: UIKit.UITraitCollection?)
+  @objc deinit
+}
 @_inheritsConvenienceInitializers @objc @_Concurrency.MainActor(unsafe) public class TouchTransparentCollectionView : UIKit.UICollectionView {
   @_Concurrency.MainActor(unsafe) @objc override dynamic public func point(inside point: CoreGraphics.CGPoint, with event: UIKit.UIEvent?) -> Swift.Bool
   @_Concurrency.MainActor(unsafe) @objc override dynamic public init(frame: CoreGraphics.CGRect, collectionViewLayout layout: UIKit.UICollectionViewLayout)
@@ -81,6 +90,52 @@ extension Intercom {
   public class func fetchHelpCenterCollection(_ collectionId: Swift.String, completion: @escaping (Swift.Result<HelpCenterCollectionContent, ICMHelpCenterDataError>) -> Swift.Void)
   public class func searchHelpCenter(_ searchTerm: Swift.String, completion: @escaping (Swift.Result<[HelpCenterArticleSearchResult], ICMHelpCenterDataError>) -> Swift.Void)
 }
+@objc public protocol ConversationCardInfoProtocol {
+  @objc var prominantStyling: Swift.Bool { get }
+  @objc var accessToTeammateEnabled: Swift.Bool { get }
+  @objc var hasRecentConversations: Swift.Bool { get }
+  @objc var hasOtherConversations: Swift.Bool { get }
+  @objc var startConversationCardDisplayed: Swift.Bool { get }
+}
+@objc public class ConversationCardInfo : ObjectiveC.NSObject, ConversationCardInfoProtocol {
+  @objc final public let prominantStyling: Swift.Bool
+  @objc public var startConversationCardDisplayed: Swift.Bool
+  @objc public var accessToTeammateEnabled: Swift.Bool {
+    @objc get
+  }
+  @objc public var hasRecentConversations: Swift.Bool {
+    @objc get
+  }
+  @objc public var hasOtherConversations: Swift.Bool {
+    @objc get
+  }
+  @objc public init(prominantStyling: Swift.Bool = false, config: Intercom_Private.ICMConfigProtocol = ICMConfig.shared(), dataManager: Intercom_Private.ICMDataManagerProtocol = ICMDataManager.shared())
+  @objc deinit
+}
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class ConversationHistoryCard : ConversationCard, Intercom_Private.ICMRecentConversationsViewControllerDelegate {
+  @objc @_Concurrency.MainActor(unsafe) public var recentConversationsVC: Intercom_Private.ICMRecentConversationsViewController
+  @_Concurrency.MainActor(unsafe) @objc public func reloadConversationHistoryCard()
+  @_Concurrency.MainActor(unsafe) @objc public func navigate(toViewController viewController: UIKit.UIViewController)
+  @_Concurrency.MainActor(unsafe) @objc override public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc deinit
+}
+@objc public protocol ConversationCardDelegate {
+  @objc func startNewConversation()
+  @objc func viewPreviousConversations()
+  @objc func reloadConversationHistoryCard()
+  @objc func navigateToViewController(_ viewController: UIKit.UIViewController)
+}
+@_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class ConversationCard : UIKit.UIView {
+  @objc @_Concurrency.MainActor(unsafe) public static var maxRecentConversationsCount: Swift.Int
+  @objc @_Concurrency.MainActor(unsafe) public static var viewPadding: CoreGraphics.CGFloat
+  @objc @_Concurrency.MainActor(unsafe) public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc @_Concurrency.MainActor(unsafe) public func heightForCard(width: CoreGraphics.CGFloat) -> CoreGraphics.CGFloat
+  @_Concurrency.MainActor(unsafe) @objc override dynamic public func traitCollectionDidChange(_ previousTraitCollection: UIKit.UITraitCollection?)
+  @objc deinit
+}
+extension ConversationCard : SeeAllConversationsViewDelegate {
+  @_Concurrency.MainActor(unsafe) @objc dynamic public func viewPreviousConversations()
+}
 @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class HelpCenterContainerViewController : UIKit.UIViewController {
   @objc @_Concurrency.MainActor(unsafe) public convenience init(withCollections collectionIds: [Swift.String])
   @objc @_Concurrency.MainActor(unsafe) public convenience init(withCollection collectionId: Swift.String)
@@ -93,3 +148,6 @@ extension Intercom {
 extension HelpCenterContainerViewController : Intercom_Private.ICMErrorViewDelegate {
   @_Concurrency.MainActor(unsafe) @objc dynamic public func didSelectErrorAction()
 }
+@objc public protocol SeeAllConversationsViewDelegate {
+  @objc func viewPreviousConversations()
+}
diff --git a/...work/ios-arm64_armv7/Intercom.framework/Modules/Intercom.swiftmodule/arm64.swiftinterface b/...work/ios-arm64_armv7/Intercom.framework/Modules/Intercom.swiftmodule/arm64.swiftinterface
@@ -16,6 +16,10 @@ import os
   @objc @_Concurrency.MainActor(unsafe) weak public var startConversationDelegate: HelpCenterStartConversationViewDelegate?
   @objc deinit
 }
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class StartConversationCard : ConversationCard {
+  @_Concurrency.MainActor(unsafe) @objc override public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc deinit
+}
 @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class AvailableTeammatesView : UIKit.UIStackView {
   @objc deinit
 }
@@ -26,6 +30,11 @@ import os
   @objc @_Concurrency.MainActor(unsafe) public func heightForCard(width: CoreGraphics.CGFloat) -> CoreGraphics.CGFloat
   @objc deinit
 }
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class InboxCell : UIKit.UITableViewCell {
+  @objc @_Concurrency.MainActor(unsafe) public func configure(name: Swift.String, sentTime: Swift.String, summary: Swift.String, adminsToShow: [Intercom_Private.ICMParticipant], unread: Swift.Bool, showDividerLine: Swift.Bool)
+  @_Concurrency.MainActor(unsafe) @objc override dynamic public func traitCollectionDidChange(_ previousTraitCollection: UIKit.UITraitCollection?)
+  @objc deinit
+}
 @_inheritsConvenienceInitializers @objc @_Concurrency.MainActor(unsafe) public class TouchTransparentCollectionView : UIKit.UICollectionView {
   @_Concurrency.MainActor(unsafe) @objc override dynamic public func point(inside point: CoreGraphics.CGPoint, with event: UIKit.UIEvent?) -> Swift.Bool
   @_Concurrency.MainActor(unsafe) @objc override dynamic public init(frame: CoreGraphics.CGRect, collectionViewLayout layout: UIKit.UICollectionViewLayout)
@@ -81,6 +90,52 @@ extension Intercom {
   public class func fetchHelpCenterCollection(_ collectionId: Swift.String, completion: @escaping (Swift.Result<HelpCenterCollectionContent, ICMHelpCenterDataError>) -> Swift.Void)
   public class func searchHelpCenter(_ searchTerm: Swift.String, completion: @escaping (Swift.Result<[HelpCenterArticleSearchResult], ICMHelpCenterDataError>) -> Swift.Void)
 }
+@objc public protocol ConversationCardInfoProtocol {
+  @objc var prominantStyling: Swift.Bool { get }
+  @objc var accessToTeammateEnabled: Swift.Bool { get }
+  @objc var hasRecentConversations: Swift.Bool { get }
+  @objc var hasOtherConversations: Swift.Bool { get }
+  @objc var startConversationCardDisplayed: Swift.Bool { get }
+}
+@objc public class ConversationCardInfo : ObjectiveC.NSObject, ConversationCardInfoProtocol {
+  @objc final public let prominantStyling: Swift.Bool
+  @objc public var startConversationCardDisplayed: Swift.Bool
+  @objc public var accessToTeammateEnabled: Swift.Bool {
+    @objc get
+  }
+  @objc public var hasRecentConversations: Swift.Bool {
+    @objc get
+  }
+  @objc public var hasOtherConversations: Swift.Bool {
+    @objc get
+  }
+  @objc public init(prominantStyling: Swift.Bool = false, config: Intercom_Private.ICMConfigProtocol = ICMConfig.shared(), dataManager: Intercom_Private.ICMDataManagerProtocol = ICMDataManager.shared())
+  @objc deinit
+}
+@_inheritsConvenienceInitializers @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class ConversationHistoryCard : ConversationCard, Intercom_Private.ICMRecentConversationsViewControllerDelegate {
+  @objc @_Concurrency.MainActor(unsafe) public var recentConversationsVC: Intercom_Private.ICMRecentConversationsViewController
+  @_Concurrency.MainActor(unsafe) @objc public func reloadConversationHistoryCard()
+  @_Concurrency.MainActor(unsafe) @objc public func navigate(toViewController viewController: UIKit.UIViewController)
+  @_Concurrency.MainActor(unsafe) @objc override public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc deinit
+}
+@objc public protocol ConversationCardDelegate {
+  @objc func startNewConversation()
+  @objc func viewPreviousConversations()
+  @objc func reloadConversationHistoryCard()
+  @objc func navigateToViewController(_ viewController: UIKit.UIViewController)
+}
+@_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class ConversationCard : UIKit.UIView {
+  @objc @_Concurrency.MainActor(unsafe) public static var maxRecentConversationsCount: Swift.Int
+  @objc @_Concurrency.MainActor(unsafe) public static var viewPadding: CoreGraphics.CGFloat
+  @objc @_Concurrency.MainActor(unsafe) public init(cardInfo: ConversationCardInfoProtocol, delegate: ConversationCardDelegate)
+  @objc @_Concurrency.MainActor(unsafe) public func heightForCard(width: CoreGraphics.CGFloat) -> CoreGraphics.CGFloat
+  @_Concurrency.MainActor(unsafe) @objc override dynamic public func traitCollectionDidChange(_ previousTraitCollection: UIKit.UITraitCollection?)
+  @objc deinit
+}
+extension ConversationCard : SeeAllConversationsViewDelegate {
+  @_Concurrency.MainActor(unsafe) @objc dynamic public func viewPreviousConversations()
+}
 @_hasMissingDesignatedInitializers @objc @_Concurrency.MainActor(unsafe) public class HelpCenterContainerViewController : UIKit.UIViewController {
   @objc @_Concurrency.MainActor(unsafe) public convenience init(withCollections collectionIds: [Swift.String])
   @objc @_Concurrency.MainActor(unsafe) public convenience init(withCollection collectionId: Swift.String)
@@ -93,3 +148,6 @@ extension Intercom {
 extension HelpCenterContainerViewController : Intercom_Private.ICMErrorViewDelegate {
   @_Concurrency.MainActor(unsafe) @objc dynamic public func didSelectErrorAction()
 }
+@objc public protocol SeeAllConversationsViewDelegate {
+  @objc func viewPreviousConversations()
+}