[Question]: Unable to find term.freq file

[jiangSunset]

Self Checks

• I have searched for existing issues search for existing issues, including closed ones.
• I confirm that I am using English to submit this report (Language Policy).
• Non-english title submitions will be closed directly ( 非英文标题的提交将会被直接关闭 ) (Language Policy).
• Please do not modify this template :) and fill in all the required fields.

Describe your problem

The file uploaded to my knowledge base shows that it has been parsing continuously, causing me to be unable to start the Q&A. Upon checking the logs, there were no errors reported, only a warning log. I suspect it may be due to the inability to find term.freq. Have any brothers encountered this problem.
Warning log:
2025-03-13 11:09:30,259 WARNING 9652 Load term.freq FAIL!
2025-03-13 11:09:30,269 WARNING 9652 Load term.freq FAIL!
Related code snippet: termw_eight.py file. Checked that there is no term.freq file in the rag/res directory
fnm = os.path.join(get_project_base_directory(), "rag/res")
try:
self.df = load_dict(os.path.join(fnm, "term.freq"))
except Exception:
logging.warning("Load term.freq FAIL!")

[KevinHuSh]

You could ignore warning message.

[jiangSunset]

You could ignore warning message.

But my dataset has been in the process of parsing from yesterday until today, and I don't know which step went wrong, so I looked at it from the log because this warning is related to the word frequency information file.

[KevinHuSh]

Task executor is not up successfully. Or, redis connection is broken.

[ichigo-xin]

I am experiencing the same issue. When I upload a file, it remains stuck in processing. I checked the logs and saw that my deployed embedding model has been called, but why is it still processing indefinitely?

[jiangSunset]

Task executor is not up successfully. Or, redis connection is broken.
The following is the log output after I call parsing, and the interface Redis is also connected. What other aspects do I need to investigate

2025-03-13 16:03:58,347 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:03:58] "POST /v1/document/run HTTP/1.1" 200 -
2025-03-13 16:03:58,372 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:03:58] "GET /v1/document/list?kb_id=d48d2b4ffee811efb802d843ae67bc80&keywords=&page_size=10&page=1 HTTP/1.1" 200 -
2025-03-13 16:04:13,399 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:04:13] "GET /v1/document/list?kb_id=d48d2b4ffee811efb802d843ae67bc80&keywords=&page_size=10&page=1 HTTP/1.1" 200 -
2025-03-13 16:04:28,424 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:04:28] "GET /v1/document/list?kb_id=d48d2b4ffee811efb802d843ae67bc80&keywords=&page_size=10&page=1 HTTP/1.1" 200 -
2025-03-13 16:04:43,453 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:04:43] "GET /v1/document/list?kb_id=d48d2b4ffee811efb802d843ae67bc80&keywords=&page_size=10&page=1 HTTP/1.1" 200 -
2025-03-13 16:04:58,547 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:04:58] "GET /v1/document/list?kb_id=d48d2b4ffee811efb802d843ae67bc80&keywords=&page_size=10&page=1 HTTP/1.1" 200 -
2025-03-13 16:05:13,575 INFO 16888 127.0.0.1 - - [13/Mar/2025 16:05:13] "GET /v1/document/list?kb_id=d48d2b4ffee811efb802d843ae67bc80&keywords=&page_size=10&page=1 HTTP/1.1" 200 -

[jiangSunset]

I am experiencing the same issue. When I upload a file, it remains stuck in processing. I checked the logs and saw that my deployed embedding model has been called, but why is it still processing indefinitely?

I didn't even call the/app/embeddings interface when parsing the file. May I ask which step I missed in the model configuration

[ichigo-xin]

I've noticed something interesting: although my document upload keeps showing as 'PARSING', I can still find and use the corresponding document in the chat.
I guess, it make mistake while acknowledging the message queue result.