[Question]: Knowledge base permission problem

[xiaogangdengdai]

Describe your problem

The following service scenarios are supported？
Employees in both development and test departments can upload files to the same knowledge base. However, when the development staff searches, only the contents of the files uploaded by the development staff are retrieved.
How should it be configured? Is there a workaround to this feature? Thank you very much!

[KevinHuSh]

Since they can only access files uploaded by themself then it's meaning less for them to upload files into the same KB, isn't it?
Or, test dep. can access all while deploy dep. can only access themself?
If it's in that way, deploy dep. can set up a 'team' KB to share with test dep.