LookupError: Tenant not found

[liuxc1]

Is there an existing issue for the same bug?

• I have checked the existing issues.

RAGFlow workspace code commit ID

0.16

RAGFlow image version

0.16

Other environment information

Actual behavior

agflow-server | 2025-02-13 19:31:22,637 INFO 19 172.21.0.6 - - [13/Feb/2025 19:31:22] "GET /v1/document/thumbnails?doc_ids=b8430e0ee9ad11efb74d0242ac150006 HTTP/1.1" 200 -
ragflow-server | Traceback (most recent call last):
ragflow-server | File "/ragflow/api/apps/conversation_app.py", line 230, in stream
ragflow-server | for ans in chat(dia, msg, True, **req):
ragflow-server | File "/ragflow/api/db/services/dialog_service.py", line 362, in chat
ragflow-server | for ans in chat_mdl.chat_streamly(prompt, msg[1:], gen_conf):
ragflow-server | File "/ragflow/api/db/services/llm_service.py", line 299, in chat_streamly
ragflow-server | if not TenantLLMService.increase_usage(
ragflow-server | File "/ragflow/.venv/lib/python3.10/site-packages/peewee.py", line 3128, in inner
ragflow-server | return fn(*args, **kwargs)
ragflow-server | File "/ragflow/api/db/services/llm_service.py", line 176, in increase_usage
ragflow-server | raise LookupError("Tenant not found")
ragflow-server | LookupError: Tenant not found

Expected behavior

No response

Steps to reproduce

agflow-server  | 2025-02-13 19:31:22,637 INFO     19 172.21.0.6 - - [13/Feb/2025 19:31:22] "GET /v1/document/thumbnails?doc_ids=b8430e0ee9ad11efb74d0242ac150006 HTTP/1.1" 200 -
ragflow-server  | Traceback (most recent call last):
ragflow-server  |   File "/ragflow/api/apps/conversation_app.py", line 230, in stream
ragflow-server  |     for ans in chat(dia, msg, True, **req):
ragflow-server  |   File "/ragflow/api/db/services/dialog_service.py", line 362, in chat
ragflow-server  |     for ans in chat_mdl.chat_streamly(prompt, msg[1:], gen_conf):
ragflow-server  |   File "/ragflow/api/db/services/llm_service.py", line 299, in chat_streamly
ragflow-server  |     if not TenantLLMService.increase_usage(
ragflow-server  |   File "/ragflow/.venv/lib/python3.10/site-packages/peewee.py", line 3128, in inner
ragflow-server  |     return fn(*args, **kwargs)
ragflow-server  |   File "/ragflow/api/db/services/llm_service.py", line 176, in increase_usage
ragflow-server  |     raise LookupError("Tenant not found")
ragflow-server  | LookupError: Tenant not found

Additional information

No response

[ColasDAD]

我也遇到过同样的问题，在产生的响应信息不多时，这个问题不会发生。但是当响应信息比较长时，就一定会发生，并且和响应信息的长度无关，不管是1000字还是2000字的响应信息，都会在快响应结束时报错，并且已经响应的信息会被全部清空。

[xxzxb]

我也遇到过这样的问题。

[15053285989]

同样, 用的是open ai兼容接口的自部署的deepseek-r1

[Yu-Zhouz]

我也是遇到过，输出部分内容后出现提示ERROR: Tenant not found，不知道如何解决，猜测可能是网络接口不稳定导致的

[ColasDAD]

已经给出修改代码了，参考下面修改api/db/services/llm_service.py即可解决。
849d9eb

[xxzxb]

我的解决办法是Modeling Setting里，把Max Tokens这个选项disable掉。

[crazywen]

同样遇到了，使用本地的ollama的 qwen2.5:7b

[diametrical]

我的解决办法是Modeling Setting里，把Max Tokens这个选项disable掉。

请问这个选项在哪呀？ 我没有找到。 谢谢！

[xxzxb]

我的解决办法是Modeling Setting里，把Max Tokens这个选项disable掉。

请问这个选项在哪呀？ 我没有找到。 谢谢！

[diametrical]

我的解决办法是Modeling Setting里，把Max Tokens这个选项disable掉。

请问这个选项在哪呀？ 我没有找到。 谢谢！

谢谢 找到了，果然没问题了

[yeslcj]

我的解决办法是Modeling Setting里，把Max Tokens这个选项disable掉。

请问这个选项在哪呀？ 我没有找到。 谢谢！

谢谢 找到了，果然没问题了

遇到同样的问题，按这种方法设置了，问题还是没依旧，请问大神还有解决方法吗？

[youzhang123]

已经给出修改代码了，参考下面修改api/db/services/llm_service.py即可解决。 849d9eb

May I ask if copying this code to your own project and restarting it is sufficient, or if you need to pull the image again