Cannot Start Remote Control Session -- Manjaro KDE #917
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Description
Describe the bug
When launching a screen control session to a Manjaro KDE desktop installation, the session cannot be started and an error appears.
To Reproduce
Steps to reproduce the behavior:
- Install the Remotely Agent on a Manjaro KDE client using the Deployment Script under
/deploy
. - Confirm the client connects to the Remotely Server and appears as an online client.
- Click [client] > Actions > Remote Control.
- Remotely will say "Starting Remote Control" and then wait.
- After about 10-15 seconds, the above "Session failed to start" error will appear and the session will not start.
Remotely Version
Server (can be found on about page): 2024.07.16.1109
Agent (can be found in device card): 2024.07.16.1109
Expected Behavior
The remote control session should launch properly.
Screenshots
If applicable, add screenshots to help explain your problem.
Desktop (please complete the following information):
- OS: Manjaro KDE 24.0.4 "Wynsdey"
- Browser: Firefox 128.0
Additional Context
- All other (Windows) clients work without issue. I have not tried on any other Linux installations, but can.
- I know Remotely stores client logs in
/var/log/remotely
but I'm uncertain which ones should be included or what content of them should be redacted for security. Can provide on request.
Thank you! And thanks again for all of your hard work on this incredible application!
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