This project is a comprehensive data analysis of AtliQ Hospitality, focusing on understanding business performance across different dimensions like booking platforms, room categories, and guest ratings. The goal of the project is to provide actionable insights to improve the company’s overall operations and revenue generation.
The goal of this project was to:
- Identify key factors affecting revenue and customer retention.
- Leverage data-driven strategies to optimize performance.
- Create a roadmap for sustained growth in the competitive luxury hotel sector.
The project used the following datasets:
- Bookings.csv: Data about customer bookings.
- Rooms.csv: Information on different room types and categories.
- Hotels.csv: Data about various hotel locations and their characteristics.
- Revenue.csv: Financial data related to the revenue generated by each booking.
- Data Cleaning:
- Handled missing values using
Pandas
. - Removed duplicate entries.
- Standardized column names for consistency.
- Handled missing values using
- Data Transformation:
- Converted dates and categorical data into usable formats.
- Derived new metrics (e.g., weekend vs weekday occupancy).
- Feature Engineering:
- Grouped and aggregated data by room types, cities, and booking platforms.
- Pandas: For data manipulation and cleaning.
- NumPy: For numerical operations.
- Exploratory Data Analysis (EDA):
- Analyzed occupancy patterns, revenue trends, and customer ratings using
Matplotlib
.
- Analyzed occupancy patterns, revenue trends, and customer ratings using
- Data Aggregation:
- Grouped data by categories like room types, days of the week, and cities to identify trends.
- Presidential Rooms: The most preferred, with a 59.28% occupancy rate.
- Premium & Elite Suites: High-performing categories after presidential rooms.
- Weekends: 72.34% occupancy, compared to weekdays at 50.88%.
- Mumbai: Generated ₹668.56M, leading revenue contributions across cities.
- Delhi: Topped with an average rating of 3.78.
- Makeyourtrip: The most popular booking platform among customers.
-
Increase Marketing for Presidential Rooms:
Leverage the popularity of presidential rooms to promote premium packages. -
Focus on Weekend Campaigns:
Introduce weekend-only offers to maximize occupancy. -
Strengthen Presence in Mumbai:
Double down on high-performing cities like Mumbai to optimize revenue. -
Maintain Service Standards in Delhi:
Use Delhi as a benchmark for customer service to improve ratings in other cities. -
Collaborate with 'Makeyourtrip':
Offer exclusive deals and promotions on the most preferred booking platform.
This project was implemented using:
- Python: For data analysis and transformations.
- Pandas: For data manipulation and cleaning.
- Matplotlib & Seaborn: For creating insightful visualizations.
- Jupyter Notebook: As the environment for running the code and showcasing the process.
By the end of this project:
- Gained a deeper understanding of the hospitality industry’s data.
- Provided actionable insights that could help AtliQ Hospitality optimize their operations.
- Strengthened skills in data cleaning, transformation, and visualization.