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iliastzanis/README.md

Hi there πŸ‘‹ I'm Ilias Tzanis

I'm a Software Engineer focused on application development, REST API integrations, automation, testing, and production troubleshooting.

Currently, I work at Omilia as a Conversational AI Application Developer, where I develop and maintain enterprise conversational applications, translate business requirements into application logic and integrations, and support applications across development, testing, and production environments.

I also have previous experience in second-level technical support and IT operations, giving me a strong understanding of debugging, monitoring, incident management, and production systems.


πŸš€ What I Work On

  • Application Development: Building and maintaining application logic and end-to-end workflows using JavaScript and JSON.
  • REST API Integrations: Integrating external services, mapping JSON requests and responses, validating data, and handling transformations.
  • Automation & Scripting: Writing JavaScript and Bash scripts for application functionality, workflow automation, and environment configuration.
  • Automated Testing: Creating and executing automated test scenarios to identify regressions and support reliable releases.
  • Production Troubleshooting: Investigating logs, operational data, and application behavior to diagnose and resolve production issues.
  • Technical Collaboration: Working with QA, infrastructure engineers, and project stakeholders across development, testing, and production environments.

πŸ› οΈ Tech Stack

Category Technologies & Tools
Programming & Scripting JavaScript, Bash, Python, SQL, HTML, CSS
Application Development REST APIs, JSON, Data Mapping & Transformation, Application Logic
Testing & Debugging Automated Testing, Regression Testing, Debugging, Log Analysis
Dev Tools Git, GitHub, GitLab, Jira
Monitoring & Operations Grafana, ServiceNow, Linux/Unix, Incident Management
Conversational AI Omilia OCP Platform, Conversational Applications, IVR Workflows
Web WordPress

πŸ’Ό Experience

Software Engineer – Conversational AI Application Developer Omilia | March 2025 – Present

  • Develop and maintain conversational AI applications for enterprise clients.
  • Build application logic, REST API integrations, and end-to-end data flows.
  • Write JavaScript and Bash scripts for functionality and automation.
  • Create automated test scenarios and investigate application regressions.
  • Diagnose production issues through application logs and operational data.
  • Collaborate with QA, infrastructure, and project teams throughout the software lifecycle.

IT Consultant & SL2 Support European Dynamics | June 2024 – February 2025

  • Provided second-level technical support for enterprise applications.
  • Monitored system health and application performance using Grafana and logging tools.
  • Investigated application errors, performance issues, and recurring incidents.
  • Managed incidents and service requests through ServiceNow.
  • Collaborated with development and infrastructure teams to resolve complex issues.

πŸŽ“ Education

MSc in Big Data & Networked Systems Ionian University | 2024

Thesis: Bitcoin Price Prediction Using Deep Learning

Developed and compared ARIMAX, Support Vector Machine, and LSTM models for Bitcoin price forecasting using Python-based data processing and time-series analysis.

BSc in Informatics Ionian University | 2022

Thesis: Mapography – Mobile Crowdsensing Application

Developed a collaborative mobile application prototype using React Native, Expo, and AWS Amplify.


🌍 Languages

  • πŸ‡¬πŸ‡· Greek β€” Native
  • πŸ‡¬πŸ‡§ English β€” Professional
  • πŸ‡©πŸ‡ͺ German β€” B2

🀝 Let's Connect

I'm always interested in software engineering, backend development, API integrations, automation, and building reliable applications.

πŸ’Ό LinkedIn

Pinned Loading

  1. MScThesis-IonianUniversity MScThesis-IonianUniversity Public

    My Diploma Thesis for my MSc in Big Data & Networked Systems at Ionian University.

    Jupyter Notebook 2

  2. LocalTaste-App LocalTaste-App Public

    LocalTaste is a user-friendly mobile application aimed at showcasing the vibrant culinary heritage of the island of Corfu.

    Dart 2

  3. BScThesis-IonianUniversity BScThesis-IonianUniversity Public

    My Diploma Thesis for my BSc in Informatics at Ionian University

    JavaScript

  4. flutter-installation-guide-GR flutter-installation-guide-GR Public

    Instructions on installing Flutter for Windows, in Greek language.