ICTCore core is open source unified communications framework for developers and integrators to rapidly develop ICT based applications using their existing development skills. By using ICTCore, developer can create communication based applications such as Auto attendant, Fax to Email, Click to Call etc.. they can program custom business logic that can control incoming and outgoing communication instances.
ICTCore having primary focus on integrated and automated communications. ICTCore goal is to be a common server-side software / back-end for CTI (computer telephony integration) related projects. Further as a framework it can be extended to develop new communication solution and services using user's existing development skills and infrastructure.
ICTCore is a PHP and Linux based service application which support multiple gateway interfaces like Freeswitch, Kannel and Sendmail further it offers inbound and outbound transmissions for voice, fax, sms and email. However main feature of ICTCore is its unified way of integration which allow different kind of services to interact with each other, for example a message can trigger a call or an inbound fax can be forwarded over email.
Following are few projects developed over ICTCore communications framework
- ICTFax open source fax server software.
- ICTDialer open source auto dialer software.
- ICTCRM open source CRM with unified communications.
ICTCore allow developers to use multiple communication methods / services like Call, FAX, Messaging or Email, plus it also allow them to integrate these services with each other, like SMS notification after each call or email to fax.
- ICTCore cover all major communication methods
- Allow integration between different kind of communication methods
- Uses unified terminology and share-able resources for all its services
ICTCore have builtin support for few most commonly used scenarios, However ICTCore architecture allow developers to easily implement their own custom scenarios and requirements.
- Flexible programs and logic to allow custom scenario
- Uses one program per scenario approach
- Various builtin programs for common scenarios
- Complete activity and result log for reporting purpose
- APIs and developer guide to build new program for custom scenarios
ICTCore is build for developers, ICTCore allows developers to
- Introduce new program and scenarios or modify the existing one
- Add support for new software switch, pbx and gateways
- Develop completely new communication methods
- REST APIs
- Third party termination / origination support
- RPM based installation
Currently ICTCore binaries are available for CentOs 7, 8 and RockyLinux 8, To install ICTCore you need a freshly installed server and then you can follow the instructions mentioned in following. If you are looking for source code you can find it at github ICTCore: Open Source Unified Communications Framework
- First of all we need to install ict and epel repositories
yum install -y https://service.ictinnovations.com/repo/7/ict-release-7-4.el7.centos.noarch.rpm
yum install -y https://files.freeswitch.org/repo/yum/centos-release/freeswitch-release-repo-0-1.noarch.rpm
yum install -y epel-release
- Install ICTCore
yum update
yum install ictcore ictcore-voice ictcore-fax ictcore-email
-
Create a new database and database user for ictcore
-
Initiate / populate newly created database using scripts from
/usr/ictcore/db/* -
Update
/etc/ictcore.confand/etc/odbc.inifor database access -
Restart HTTP / Apache server
Disable the current PHP version and enable required PHP from remi repo
yum module disable php:7.2
yum install dnf-utils http://rpms.remirepo.net/enterprise/remi-release-8.rpm
yum module enable php:remi-7.4
Install the Okey repository for FreeSWITCH from this link
rpm -ivh http://repo.okay.com.mx/centos/8/x86_64/release/okay-release-1-5.el8.noarch.rpm
Install ICTCore packages
yum install ictcore ictcore-fax ictcore-email ictcore-voice ictcore-freeswitch
- Install FastCGI Process Manager
yum install -y php php-fpm php-gd php-mysqlnd php-imap
Configure the document root in apache configuration file /etc/httpd/conf/httpd.conf
DocumentRoot "/usr/ictfax"
#
# Relax access to content within /var/www.
#
<Directory "/var/www">
AllowOverride None
# Allow open access:
Require all granted
</Directory>
# Further relax access to the default document root:
<Directory "/usr/ictfax">
Update /etc/httpd/conf.modules.d/00-mpm.conf like following
#LoadModule mpm_prefork_module modules/mod_mpm_prefork.so
LoadModule mpm_event_module modules/mod_mpm_event.so
Change PHP_ADMIN_VALUE open_basedir line into from /etc/httpd/conf.d/ictcore.conf file
SetEnv PHP_ADMIN_VALUE "open_basedir = /usr/ictcore/:/usr/bin:/bin:/tmp/"
Install Imagic
yum install -y ImageMagick ImageMagick-devel
pecl install imagick
echo "extension=imagick.so" > /etc/php.d/imagick.ini
Install mcrypt
yum install --enablerepo=epel php-devel php-pear libmcrypt libmcrypt-devel
pecl install mcrypt
echo 'extension=mcrypt.so' > /etc/php.d/mcrypt.ini
Disable selinux and restart the services
setenforce 0
service httpd restart
service php-fpm restart
Setup the ICTCore database
USE ictfax;
GRANT ALL PRIVILEGES ON ictfax.* TO ictfaxuser@localhost IDENTIFIED BY 'plsChangeIt';
FLUSH PRIVILEGES;
source /usr/ictcore/db/database.sql;
source /usr/ictcore/db/email.sql;
source /usr/ictcore/db/fax.sql;
source /usr/ictcore/db/voice.sql;
source /usr/ictcore/db/data/role_user.sql;
source /usr/ictcore/db/data/role_admin.sql;
source /usr/ictcore/db/data/demo_users.sql;
Open the file /etc/ictcore.conf and find out the [db] section and replace user, password and database name in the following lines:
user = ictfaxuser
pass = plsChangeIt
name = ictfax
Configure EMAIL TO FAX / FAX TO EMAIL SERVICE (OPTIONAL)"
echo "ictcore" >> /etc/mail/trusted-users
echo "apache" >> /etc/mail/trusted-users
echo "FAX_DOMAIN.COM" >> /etc/mail/local-host-names
echo '@FAX_DOMAIN.COM ictcore' >> /etc/mail/virtusertable
to apply email related changes
/etc/mail/make
Configure the email-2-fax services
cd /usr/ictcore/bin/sendmail
./email_to_fax
Restart sendmail service so changes can take affect
chkconfig sendmail on
service sendmail restart
In case if document not uploading then install "libtiff-tools" package
yum install libtiff-tools -y
Following is an example about sending fax by using ICTCore
// prepare a program with fax document
$faxProgram = new Sendfax();
$faxProgram->file_name = '/some/pdf/file.pdf';
$faxProgram->save();
$faxProgram->compile();
// create a transmission
$contact_id = 12;
$account_id = 1;
$faxTransmission = $faxProgram->transmission_create($contact_id, $account_id);
// schedule transmission
$faxTransmission->schedule(array('delay' => 3600)); // in seconds
// or dispatch immediately
$faxTransmission->send();
We believe in leveraging open source in telecommunications, providing a free platform for simple and advanced CTI applications. ICTCore was built by people like you, and we need your help to make ICTCore better! Why not participate in a useful project today? Please check docs folder to learn how to begin.
The ICTCore is open-sourced software licensed under the MPLv2 license.
Website: ICTCore website
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