Unable to retrieve session token response: Request failed with status code 404

[jonbe242]

Seems like Plejd have changed their API.

2023-01-22 10:18:56 ERR [plejd-api] Unable to retrieve session token response: Request failed with status code 404 Error: Request failed with status code 404 at createError (/plejd/node_modules/axios/lib/core/createError.js:16:15) at settle (/plejd/node_modules/axios/lib/core/settle.js:17:12) at IncomingMessage.handleStreamEnd (/plejd/node_modules/axios/lib/adapters/http.js:269:11) at IncomingMessage.emit (events.js:326:22) at endReadableNT (_stream_readable.js:1241:12) at processTicksAndRejections (internal/process/task_queues.js:84:21)

The add-on fallbacks to cached data so this is no major issue right now.

[Jakewelsh91]

Having the similar issue, did you manage to find a fix?

'''
[plejd-api] Unable to retrieve session token response: Request failed with status code 404
Error: Request failed with status code 404
'''

[ZynThaX]

Having the same issue when setting up a new HA.
Any way I could help with the troubleshooting?

[SweVictor]

We would need someone to explore the new Plejd API if the old one is gone. And document it. Presumably the gateway uses it if you have one.

…

On Fri, Mar 3, 2023, 19:08 Jonas Jinbäck ***@***.***> wrote: Having the same issue when setting up a new HA. Any way I could help with the troubleshooting? — Reply to this email directly, view it on GitHub <#264 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AADNWQ7BVPHBHA3EKY37PVDW2IXP5ANCNFSM6AAAAAAUC4GUPI> . You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

[Emlben]

Hi, fresh user trying to set p this addon today after been using klalis for years but now moving to HAOS with addons.
I get stuck on this issue today.
Unfortuntely I can not assist on this but I would just like to ask:
Should I hope for this to be solved?
Is there any workaround by manually fetching units and token from my old klali-install and edit some file?

Thank you to everyone who has contributed to this!

[SweVictor]

Hi,
I just debugged the startup - everything seems to work on my end. Relevant logs from a recent startup

2023-08-14 14:20:25 VRB [plejd-main] Log level set to verbose
Starting Plejd addon and reading configuration...
2023-08-14 14:20:25 VRB [plejd-main] Log level set to verbose
2023-08-14 14:20:25 INF [plejd-main] Plejd add-on, version 0.9.1
2023-08-14 14:20:25 VRB [plejd-main] Addon info: {"name":"Plejd","version":"0.9.1","slug":"plejd","description":"Adds support for the Swedish home automation devices from Plejd.","url":"https://github.com/icanos/hassio-plejd/","arch":["armhf","armv7","aarch64","amd64","i386"],"startup":"application","boot":"auto","host_network":true,"host_dbus":true,"apparmor":false}
2023-08-14 14:20:25 INF [device-comm] Starting Plejd communication handler.
2023-08-14 14:20:25 INF [plejd-ble] Starting Plejd BLE Handler, resetting all device states.
2023-08-14 14:20:25 INF [plejd-main] Main Plejd addon init()...
2023-08-14 14:20:25 INF [plejd-api] init()
2023-08-14 14:20:25 INF [plejd-api] Getting cached api response from disk
2023-08-14 14:20:25 DBG [plejd-api] Prefer cache? false
2023-08-14 14:20:25 DBG [plejd-api] Cache exists? Yes, created 2023-08-14T12:20:11.980Z
2023-08-14 14:20:25 INF [plejd-api] login()
2023-08-14 14:20:25 INF [plejd-api] logging into [site]
2023-08-14 14:20:25 DBG [plejd-api] sending POST to https://cloud.plejd.com/parse/login
2023-08-14 14:20:25 INF [plejd-api] got session token response
2023-08-14 14:20:25 INF [plejd-api] Get all Plejd sites for account...
2023-08-14 14:20:25 DBG [plejd-api] sending POST to https://cloud.plejd.com/parse/functions/getSiteList
2023-08-14 14:20:26 INF [plejd-api] Got site list response with 2: [site 1], [site 2]
2023-08-14 14:20:26 INF [plejd-api] Site found matching configuration name [site 1]
2023-08-14 14:20:26 INF [plejd-api] Get site details for UUID...
2023-08-14 14:20:26 DBG [plejd-api] sending POST to https://cloud.plejd.com/parse/functions/getSiteById
...

Is anyone still having problems? Otherwise I suggest closing this. Note in the middle "got session token response".

I know we've seen issues in the past with the Plejd API being inaccessible for a day or two and then being up again.

[SweVictor]

If anyone continues to have problems, please

• Follow the troubleshooting instructions in README
• Make sure you can reach the URL for the session token request (login - shown in the log)

[SweVictor]

Closing due to inactivity