AVM FRITZ!Box Tools: Connection Error

[slartibartfass]

The problem

Fritzbox 7590 Firmware 8.0 wont integrate to HA

What version of Home Assistant Core has the issue?

core-2024.10.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Fritz!Box Tools

Link to integration documentation on our website

https://www.home-assistant.io/integrations/fritz

Diagnostics information

home-assistant_fritz_2024-11-04T21-22-43.233Z.log

Example YAML snippet

No response

Anything in the logs that might be useful for us?

Logger: aiohttp.server
Quelle: /usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py:448
Erstmals aufgetreten: 22:11:46 (2 Vorkommnisse)
Zuletzt protokolliert: 22:11:58

Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 477, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 559, in _handle
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 210, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 85, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin
    return await func(self, request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 222, in post
    return await super().post(request, flow_id)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper
    return await method(view, request, data, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 122, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 370, in async_configure
    result = await self._async_configure(flow_id, user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 417, in _async_configure
    result = await self._async_handle_step(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 520, in _async_handle_step
    result: _FlowResultT = await getattr(flow, method)(user_input)
                           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/fritz/config_flow.py", line 201, in async_step_confirm
    error = await self.hass.async_add_executor_job(self.fritz_tools_init)
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/fritz/config_flow.py", line 103, in fritz_tools_init
    and not connection.call_action("X_AVM-DE_UPnP1", "GetInfo")["NewEnable"]
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/fritzconnection.py", line 456, in call_action
    return self.soaper.execute(service, action_name, arguments)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/soaper.py", line 286, in execute
    return handle_response(response)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/soaper.py", line 268, in handle_response
    raise_fritzconnection_error(response)
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/soaper.py", line 191, in raise_fritzconnection_error
    raise exception(message)
fritzconnection.core.exceptions.FritzInternalError: UPnPError: 
errorCode: 820
errorDescription: Internal Error

Additional information

No response

[home-assistant]

Hey there @AaronDavidSchneider, @chemelli74, @mib1185, mind taking a look at this issue as it has been labeled with an integration (fritz) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of fritz can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign fritz Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

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---

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[mib1185]

did it work before you updated to FritzOS 8?

This upnp internal error 820 is mostly related to issues within the Fritzbox itself - see similar previous issue reports:
https://github.com/home-assistant/core/issues?q=label%3A%22integration%3A+fritz%22+upnp+820+is%3Aclosed

[slartibartfass]

did it work before you updated to FritzOS 8?

Yes it worked with FritzOS 7.x - but then it suddenly stopped working without changes/updates to FritzOS.
So this could be related to a HA-Update.

TR-064 and UPNP are activated and Username/Password are correct.

I restartet both: Homeassisant & Fritzbox - but no change.

My Fritz Repeater 2400 can connect without errors

[mib1185]

Yes it worked with FritzOS 7.x - but then it suddenly stopped working without changes/updates to FritzOS.

so it also worked already with FritzOS 8?

[slartibartfass]

so it also worked already with FritzOS 8?

No, it does not worked ever with final 8.0 but with the latest AVM Labor Firmware for 8.0

[mib1185]

so as soon as you updated the fritzbox from Lab-Version 8 to final version 8 it stopped working?

[Swimmer71]

Same issue here: update my 7590 to Firmware 8, then changed box to 7690 with latest beta 7.9. Can not integrate the box, although user and password were set correct

[Swimmer71]

What I wanted to say: Integration does not work with Firmware 8, and even not with beta 7.9

[Swimmer71]

Everything is working again after beta 7.9 117019 from today

[mib1185]

@Swimmer71 you issue seems to be different (you've an upnp 401 error, but this issue report is about a upnp 820 error) please open a new issue report, but in as much details as possible, also please consider the troubleshooting section of the integrations documentation, thx 👍
i've hide your comments, to keep the overview in this thread

[slartibartfass]

I reflashed the v.8 Firmware for the Fritzbox, i restartet Homeassistant and try to reintegrate Fritzbox 7590.

Still the same Error:

<name>X_AVM-DE_WPSEnable</name>
2024-11-22 14:30:26.617 DEBUG (SyncWorker_9) [fritzconnection] 
http://192.168.10.1:49000/upnp/control/x_upnp
2024-11-22 14:30:26.617 DEBUG (SyncWorker_9) [fritzconnection] b'<?xml version="1.0" encoding="utf-8"?><s:Envelope s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:s="http://schemas.xmlsoap.org/soap/envelope/"><s:Body><u:GetInfo xmlns:u="urn:dslforum-org:service:X_AVM-DE_UPnP:1"></u:GetInfo></s:Body></s:Envelope>'
2024-11-22 14:30:26.682 DEBUG (SyncWorker_9) [fritzconnection] response status: 500
2024-11-22 14:30:26.682 DEBUG (SyncWorker_9) [fritzconnection] <?xml version="1.0"?>
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/" s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring>UPnPError</faultstring>
<detail>
<UPnPError xmlns="urn:dslforum-org:control-1-0">
<errorCode>820</errorCode>
<errorDescription>Internal Error</errorDescription>
</UPnPError>
</detail>
</s:Fault>
</s:Body>
</s:Envelope>
2024-11-22 14:30:26.686 ERROR (MainThread) [aiohttp.server] Error handling request
Traceback (most recent call last):
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_protocol.py", line 477, in _handle_request
    resp = await request_handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_app.py", line 567, in _handle
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/aiohttp/web_middlewares.py", line 117, in impl
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/security_filter.py", line 92, in security_filter_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/forwarded.py", line 210, in forwarded_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/request_context.py", line 26, in request_context_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/ban.py", line 86, in ban_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/auth.py", line 242, in auth_middleware
    return await handler(request)
           ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/headers.py", line 32, in headers_middleware
    response = await handler(request)
               ^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/http.py", line 73, in handle
    result = await handler(request, **request.match_info)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/decorators.py", line 81, in with_admin
    return await func(self, request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/config/config_entries.py", line 222, in post
    return await super().post(request, flow_id)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/http/data_validator.py", line 74, in wrapper
    return await method(view, request, data, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/helpers/data_entry_flow.py", line 122, in post
    result = await self._flow_mgr.async_configure(flow_id, data)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 367, in async_configure
    result = await self._async_configure(flow_id, user_input)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 414, in _async_configure
    result = await self._async_handle_step(
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/data_entry_flow.py", line 517, in _async_handle_step
    result: _FlowResultT = await getattr(flow, method)(user_input)
                           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/fritz/config_flow.py", line 206, in async_step_confirm
    error = await self.async_fritz_tools_init()
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/fritz/config_flow.py", line 79, in async_fritz_tools_init
    return await self.hass.async_add_executor_job(self.fritz_tools_init)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/concurrent/futures/thread.py", line 58, in run
    result = self.fn(*self.args, **self.kwargs)
             ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/src/homeassistant/homeassistant/components/fritz/config_flow.py", line 106, in fritz_tools_init
    and not connection.call_action("X_AVM-DE_UPnP1", "GetInfo")["NewEnable"]
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/fritzconnection.py", line 456, in call_action
    return self.soaper.execute(service, action_name, arguments)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/soaper.py", line 286, in execute
    return handle_response(response)
           ^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/soaper.py", line 268, in handle_response
    raise_fritzconnection_error(response)
  File "/usr/local/lib/python3.12/site-packages/fritzconnection/core/soaper.py", line 191, in raise_fritzconnection_error
    raise exception(message)
fritzconnection.core.exceptions.FritzInternalError: UPnPError: 
errorCode: 820
errorDescription: Internal Error

home-assistant_fritz_2024-11-22T13-30-31.573Z.log

[Swimmer71]

My 7590 with V8 also had the problem, but strange that my new 7690 with Beta 7.90-117019 works, I mean I could integrate it.

(But my posts are obviously off-topic although I had the same connection error. Only the UPNP error is different but I am sure it is due to the same Fritz problem ;-))