Nothing happens until a button is pressed multiple times

[Quintasan]

In my say_hello.yml.erb file I have the following reply

- reply_type: text
  text: "Nasz profil na Facebooku domyślnie obsługuje bot przyjmujący rezerwacje. Jeżeli nie uda mu się Ciebie obsłużyć to kontrolę przejmie ktoś z załogi Incognito :). Co chcesz zrobić?"
  buttons:
    - type: payload
      text: "Rezerwacja stolika."
      payload: "reservation"
    - type: payload
      text: "Mam inne pytanie."
      payload: "other"

The options do show up, clicking them sends the message but nothing happens in my bot for some reason.

The only thing I get in the Stealth server log is:

14:52:03 sidekiq.1 | [previous_session] User 1023058087818337: setting to hello->say_hello
14:52:03 sidekiq.1 | [session] User 1023058087818337: setting session to hello->get_selection
14:52:03 sidekiq.1 | 2019-02-10T13:52:03.867Z 21448 TID-grr2o3b8g Stealth::Services::HandleMessageJob JID-7810baeeb7d061e9850f1c8e INFO: done: 1.923 sec
14:52:04 web.1     | [incoming] Received webhook from facebook
14:52:04 web.1     | [incoming] Received webhook from facebook
14:52:09 web.1     | [incoming] Received webhook from facebook

Only after clicking it more than once (sometime it takes 2 time, sometimes I have to click on it over 9000 times) something does happen:

14:58:05 web.1     | [incoming] Received webhook from facebook
14:58:05 sidekiq.1 | 2019-02-10T13:58:05.413Z 21448 TID-grr2nrzqc Stealth::Services::HandleMessageJob JID-6aa3a86387ae9ae75a70056f INFO: start
14:58:05 sidekiq.1 | I, [2019-02-10T14:58:05.414264 #21448]  INFO -- : ---------------------------------------DUPA:
14:58:05 sidekiq.1 | [previous_session] User 1023058087818337: skipping setting to hello->get_selection because it is the same as current_session
14:58:05 sidekiq.1 | [session] User 1023058087818337: setting session to hello->get_selection

What am I doing wrong?

[mgomes]

I haven't seen this before, but payloads can be a little tricky because of some unexpected things. I can't say for sure until you paste your bot_controller.rb here, but here is what I do for Facebook:

class BotController < Stealth::Controller

  before_action :current_user

  def route
    if current_message.payload.present?
      handle_payloads
      current_message.payload = nil
      return
    end

    if current_session.present?
      step_to session: current_session
    else
      step_to flow: 'hello', state: 'say_hello'
    end
  end

  private

    def handle_payloads
      case current_message.payload
      when 'developer_restart', 'new_user'
        step_to flow: 'hello', state: 'say_hello'
      when 'something_else'
        step_to flow: 'some_other', state: 'state'
      end
    end

    def current_user
      @current_user ||= begin
        user = User.find_by(recipient_id: current_user_id)

        unless user.present?
          user = persist_current_user
        end

        user
      end
    end

    def persist_current_user
      fb_profile = Stealth::Services::Facebook::Client.fetch_profile(
        recipient_id: current_user_id
      )

      User.create!(
        recipient_id: current_user_id,
        first_name: fb_profile['first_name'],
        last_name: fb_profile['last_name'],
        profile_pic: fb_profile['profile_pic'],
      )
    end

end

The key is that payloads are handled globally like this before the user is even routed. So in the route method, I check if there is a payload and if so route accordingly. One important thing to not forget is to set currrent_message.payload to nil. This ensures whatever method you end up routing to doesn't have to deal with that same payload logic.

[Quintasan]

It's rather plain

class BotController < Stealth::Controller
  include Logging

  helper :all

  def route
    logger.info "---------------------------------------DUPA: #{current_message.message}"
    if current_session.present?
      step_to session: current_session
    else
      step_to flow: 'hello', state: 'say_hello'
    end
  end

end

[Quintasan]

I have updated to a similar version of what you have but I still had to click the button twice to get any reaction at all.

23:24:01 web.1     | [incoming] Received webhook from facebook
23:24:35 web.1     | [incoming] Received webhook from facebook
23:24:35 sidekiq.1 | 2019-02-10T22:24:35.871Z 26377 TID-gpuf4l1n5 Stealth::Services::HandleMessageJob JID-26af63a1cc4f6a87026ce9bc INFO: start
23:24:35 sidekiq.1 | I, [2019-02-10T23:24:35.872147 #26377]  INFO -- : ---------------------------------------DUPA:
23:24:35 sidekiq.1 | [previous_session] User 1023058087818337: skipping setting to hello->get_selection because it is the same as current_session
23:24:35 sidekiq.1 | [session] User 1023058087818337: setting session to hello->get_selection
23:24:35 sidekiq.1 | [previous_session] User 1023058087818337: setting to hello->get_selection
23:24:35 sidekiq.1 | [session] User 1023058087818337: setting session to reservation->ask_for_date
23:24:36 sidekiq.1 | [facebook] Transmitting. Response: 200: {"recipient_id":"1023058087818337","message_id":"m_J1RYWM26l8sXlDV-7oRM9TBWw9_3akcE0vMYl82HgIXe5he61iXZ7A3S2T5MTuC9vXR7_1NEB8s_wFZjIgYzWw"}

[Quintasan]

@mgomes I can give you developer access to the facebook application if this would help you with anything since it's something I'm doing in my spare time

[mgomes]

Can you confirm that for each time you press the a button you get a corresponding webhook from Facebook? Let's start there. I think something is up with how those are coming in.

[Quintasan]

Yes, every time I press a button, write a message I get an information about incoming webhook in Stealth server console. pon., 11 lut 2019, 17:17: Mauricio Gomes <notifications@github.com> napisał(a):

…

Can you confirm that for each time you press the a button you get a corresponding webhook from Facebook? Let's start there. I think something is up with how those are coming in. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub <#29 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AGPH_fSywm-Y5XRtYj6CVQQ8azoIgUxjks5vMZesgaJpZM4azEjo> .