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Description
Code of Conduct
- I agree to follow this project's Code of Conduct
Is there an existing issue for this?
- I have searched the existing issues
Version
10.0.18
Bug description
When transferring a ticket, it adds another existing file to the destination entity. Because it only searches for the name of the ticket. If the document title is configured for the entity, all files will have the same name.
Relevant log output
Page URL
No response
Steps To reproduce
- Create a ticket with attached document
- Transfer the ticket to another entity
Your GLPI setup information
Instruções de instalação e configuração
GLPI 10.0.18 ( => /var/www/html/verdanadesk) Installation mode: GIT Current language:pt_BR
Server
Operating system: Linux PEVTCMTVM001 6.1.0-33-arm64 #1 SMP Debian 6.1.133-1 (2025-04-10) aarch64
PHP 8.2.28 fpm-fcgi (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apcu, bcmath, bz2, calendar, cgi-fcgi,
ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, igbinary, imap, intl, json, ldap, libxml,
mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, random, readline, redis, session, shmop, soap, sockets,
sodium, sqlite3, standard, sysvmsg, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)
Setup: max_execution_time="60" memory_limit="1024M" post_max_size="20M" safe_mode="" session.save_handler="files"
upload_max_filesize="6M"
disable_functions="pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wifcontinued,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_get_handler,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,pcntl_async_signals,pcntl_unshare,"