WGPU won't start on specific windows computer

[isXander]

Description
Fails to create the surface on Windows 10 machine

thread 'main' panicked at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\wgpu-core-0.19.0\src\instance.rs:521:39:
called `Option::unwrap()` on a `None` value
stack backtrace:
   0: std::panicking::begin_panic_handler
             at /rustc/82e1608dfa6e0b5569232559e3d385fea5a93112/library\std\src\panicking.rs:645
   1: core::panicking::panic_fmt
             at /rustc/82e1608dfa6e0b5569232559e3d385fea5a93112/library\core\src\panicking.rs:72
   2: core::panicking::panic
             at /rustc/82e1608dfa6e0b5569232559e3d385fea5a93112/library\core\src\panicking.rs:127
   3: enum2$<core::option::Option<enum2$<core::result::Result<wgpu_core::any_surface::AnySurface,wgpu_hal::InstanceError> > > >::unwrap<enum2$<core::result::Result<wgpu_core::any_surface::AnySurface,wgpu_hal::InstanceError> > >
             at /rustc/82e1608dfa6e0b5569232559e3d385fea5a93112\library\core\src\option.rs:931
   4: wgpu_core::global::Global<wgpu_core::identity::IdentityManagerFactory>::instance_create_surface<wgpu_core::identity::IdentityManagerFactory>
             at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\wgpu-core-0.19.0\src\instance.rs:521
   5: wgpu::backend::wgpu_core::impl$7::instance_create_surface
             at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\wgpu-0.19.1\src\backend\wgpu_core.rs:529
   6: wgpu::context::impl$5::instance_create_surface<wgpu::backend::wgpu_core::ContextWgpuCore>
             at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\wgpu-0.19.1\src\context.rs:1995
   7: wgpu::Instance::create_surface_unsafe
             at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\wgpu-0.19.1\src\lib.rs:2051
   8: wgpu::Instance::create_surface<alloc::sync::Arc<winit::window::Window,alloc::alloc::Global> >
             at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\wgpu-0.19.1\src\lib.rs:1984
   9: wgpu_test::impl$4::new::async_fn$0
             at D:\a\RustGameEngine\RustGameEngine\src\lib.rs:167
  10: wgpu_test::run::async_fn$0
             at D:\a\RustGameEngine\RustGameEngine\src\lib.rs:496
  11: pollster::block_on<enum2$<wgpu_test::run::async_fn_env$0> >
             at C:\Users\runneradmin\.cargo\registry\src\index.crates.io-6f17d22bba15001f\pollster-0.3.0\src\lib.rs:128
  12: wgpu_test::main
             at D:\a\RustGameEngine\RustGameEngine\src\main.rs:4
  13: core::ops::function::FnOnce::call_once<void (*)(),tuple$<> >
             at /rustc/82e1608dfa6e0b5569232559e3d385fea5a93112\library\core\src\ops\function.rs:250
  14: core::hint::black_box
             at /rustc/82e1608dfa6e0b5569232559e3d385fea5a93112\library\core\src\hint.rs:286
note: Some details are omitted, run with `RUST_BACKTRACE=full` for a verbose backtrace.

Repro steps
This is produced with the following source...
isXander/VoxelEngine@f63f938

At home on my own machine, it works, another similar machine works, my mac works. This computer does not.
I have enabled all backends.

Expected vs observed behavior
Crashes on unwrap, should run.

Extra materials

Platform

• Windows 10
• WGPU version listed in the commit cargo.toml

OsName                                     : Microsoft Windows 10 Education
OsType                                     : WINNT
OsOperatingSystemSKU                       : 121
OsVersion                                  : 10.0.19045
OsCSDVersion                               :
OsBuildNumber                              : 19045
OsHotFixes                                 : {KB5034466, KB5022502, KB5011048, KB5012170...}
OsBootDevice                               : \Device\HarddiskVolume1
OsSystemDevice                             : \Device\HarddiskVolume2
OsSystemDirectory                          : C:\windows\system32
OsSystemDrive                              : C:
OsWindowsDirectory                         : C:\windows
OsCountryCode                              : 44
OsCurrentTimeZone                          : 0
OsLocaleID                                 : 0809
OsLocale                                   : en-GB
OsLocalDateTime                            : 23/02/2024 14:50:22
OsLastBootUpTime                           : 21/02/2024 09:35:38
OsUptime                                   : 2.05:14:43.7469388
OsBuildType                                : Multiprocessor Free
OsCodeSet                                  : 1252
OsDataExecutionPreventionAvailable         : True
OsDataExecutionPrevention32BitApplications : True
OsDataExecutionPreventionDrivers           : True
OsDataExecutionPreventionSupportPolicy     : OptIn
OsDebug                                    : False
OsDistributed                              : False
OsEncryptionLevel                          : 256
OsForegroundApplicationBoost               : Maximum
OsTotalVisibleMemorySize                   : 16693720
OsFreePhysicalMemory                       : 11175300
OsTotalVirtualMemorySize                   : 19184088
OsFreeVirtualMemory                        : 13183424
OsInUseVirtualMemory                       : 6000664
OsTotalSwapSpaceSize                       :
OsSizeStoredInPagingFiles                  : 2490368
OsFreeSpaceInPagingFiles                   : 2481716
OsPagingFiles                              : {C:\pagefile.sys}
OsHardwareAbstractionLayer                 : 10.0.19041.3636
OsInstallDate                              : 26/07/2023 17:22:17
OsManufacturer                             : Microsoft Corporation
OsMaxNumberOfProcesses                     : 4294967295
OsMaxProcessMemorySize                     : 137438953344
OsMuiLanguages                             : {en-GB, en-US}
OsNumberOfLicensedUsers                    :
OsNumberOfProcesses                        : 194
OsNumberOfUsers                            : 5
OsOrganization                             : llt
OsArchitecture                             : 64-bit
OsLanguage                                 : en-GB
OsProductSuites                            : {TerminalServicesSingleSession}
OsOtherTypeDescription                     :
OsPAEEnabled                               :
OsPortableOperatingSystem                  : False
OsPrimary                                  : True
OsProductType                              : WorkStation
OsRegisteredUser                           : Windows User
OsSerialNumber                             : 00328-20021-50733-AA538
OsServicePackMajorVersion                  : 0
OsServicePackMinorVersion                  : 0
OsStatus                                   : OK
OsSuites                                   : {TerminalServices, TerminalServicesSingleSession}
OsServerLevel                              :

Information about your OS, version of wgpu, your tech stack, etc.

[Wumpf]

Almost certainly fixed in

• Fix panic when creating a surface while no backend is available #5166

Worth noting though that this would only happen if there's no backend available that can create a surface.
Any chance you can check again wgpu trunk?

[isXander]

Almost certainly fixed in

• Fix panic when creating a surface while no backend is available #5166

Worth noting though that this would only happen if there's no backend available that can create a surface. Any chance you can check again wgpu trunk?

This is a school PC. But regardless, why would this Windows 10 PC not have DX, VK or GL??

Can test it again during the week.

[cwfitzgerald]

It should at least have WARP on DX12, as that's a system component

[cwfitzgerald]

Closing as fixed