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No apps can be installed, any app i try to install i just get the message "Not running" #1881

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nimafanniasl opened this issue Jul 13, 2024 · 3 comments

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@nimafanniasl
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nimafanniasl commented Jul 13, 2024

Hey, I've installed umbrelOS (The x86) version but when I try to install any apps this happens:
Screencast from 2024-07-13 20-56-28.webm
When i click on the icon in the Home Screen, Nothing happens! Also after a few minutes, the app disappeares from the home screen too.

@a4004
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a4004 commented Jul 26, 2024

Hey @nimafanniasl,

Sorry to hear you're having issues with app installations. Could you try the following:

umbreld client apps.update.mutate --appId jellyfin

Then following that can you right click the app icon on the home screen and click "Start" and see if that works? If after that step, it still won't start could you provide the logs for the app and also umbrelOS.

To provide logs for apps

  • Right click the app icon on the home screen and click "Troubleshoot", you should see a window pop up and show you some diagnostic information.

To provide logs for umbrelOS

  • Go to Settings → Troubleshoot → umbrelOS, you should see a window pop up and show you some diagnostic information.
  • For a more comprehensive set of logs, open the umbrelOS Terminal and type sudo journalctl -u umbrel.service > ~/logs.txt then use this command scp umbrel@umbrel.local:/home/umbrel/logs.txt . on your PC to copy the log file to your PC and then upload it here.

Many thanks

@nimafanniasl
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Hey! Thanks for the response, I forgot to close this issue. The problem was the sanctions on docker in Iran, after replacing the docker mirrors it got fixed.

But from my understanding the system updates by downloading the full image of the filesystem and applying that. If that's the case, is there a better way to change files in the filesystem?

Thanks.

@a4004
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a4004 commented Jul 26, 2024

Hey @nimafanniasl

The data directory in ~/umbrel/data/storage is persistent between updates and will allow you to store files for all your apps, etc.

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