fix(billing): Remove upgrade prompt for Business plan users on trial ended banner #102466
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…ended banner Fixes BIL-1508 When product trials end, users on paid Business plans were incorrectly seeing "Keep using more by upgrading your plan" which was confusing since they're already on a Business plan. This change updates the trial ended banner to show different messages based on the user's plan: - Business plan users: "Your unlimited [Product] trial ended." (no upgrade prompt) - Team plan users: "Your unlimited [Product] trial ended. Keep using more by upgrading your plan." (shows upgrade prompt) - Free plan users: "Your unlimited [Product] trial ended. Keep using more by upgrading your plan." (shows upgrade prompt) The button behavior remains unchanged (Request Upgrade / Update Plan based on billing role), only the message text is updated for Business plan users. This fix ensures Business plan users see appropriate messaging without confusing upgrade prompts, while Team plan users are still encouraged to upgrade to Business.
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vbro
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| getProductName(product ?? trial.category) | ||
| ); | ||
| } else { | ||
| // For free and Team plan users, show the upgrade prompt |
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Is it still confusing for Team users, because they can still have some reserved volume or PAYG?
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No it shouldn't. Previously we show this CTA for everyone regardless of their plan type. We maintain the same intention; but omit the CTA for business tiered plans.
vbro
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Jesse-Box
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Nov 12, 2025
…ended banner (#102466) Closes https://linear.app/getsentry/issue/BIL-1508/update-product-trial-ended-copy When product trials end, users on paid Business plans were incorrectly seeing "Keep using more by upgrading your plan" which was confusing since they're already on a Business plan. This change updates the trial ended banner to show different messages based on the user's plan: - Business plan users: "Your unlimited [Product] trial ended." (no upgrade prompt) - Team plan users: "Your unlimited [Product] trial ended. Keep using more by upgrading your plan." (shows upgrade prompt) - Free plan users: "Your unlimited [Product] trial ended. Keep using more by upgrading your plan." (shows upgrade prompt) The button behavior remains unchanged (Request Upgrade / Update Plan based on billing role), only the message text is updated for Business plan users. This fix ensures Business plan users see appropriate messaging without confusing upgrade prompts, while Team plan users are still encouraged to upgrade to Business.
andrewshie-sentry
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Nov 13, 2025
…ended banner (#102466) Closes https://linear.app/getsentry/issue/BIL-1508/update-product-trial-ended-copy When product trials end, users on paid Business plans were incorrectly seeing "Keep using more by upgrading your plan" which was confusing since they're already on a Business plan. This change updates the trial ended banner to show different messages based on the user's plan: - Business plan users: "Your unlimited [Product] trial ended." (no upgrade prompt) - Team plan users: "Your unlimited [Product] trial ended. Keep using more by upgrading your plan." (shows upgrade prompt) - Free plan users: "Your unlimited [Product] trial ended. Keep using more by upgrading your plan." (shows upgrade prompt) The button behavior remains unchanged (Request Upgrade / Update Plan based on billing role), only the message text is updated for Business plan users. This fix ensures Business plan users see appropriate messaging without confusing upgrade prompts, while Team plan users are still encouraged to upgrade to Business.
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Closes https://linear.app/getsentry/issue/BIL-1508/update-product-trial-ended-copy
When product trials end, users on paid Business plans were incorrectly seeing "Keep using more by upgrading your plan" which was confusing since they're already on a Business plan.
This change updates the trial ended banner to show different messages based on the user's plan:
The button behavior remains unchanged (Request Upgrade / Update Plan based on billing role), only the message text is updated for Business plan users.
This fix ensures Business plan users see appropriate messaging without confusing upgrade prompts, while Team plan users are still encouraged to upgrade to Business.