Allow configurability of Slack Issue Alerts to remove some information

[mfn]

Environment

SaaS (https://sentry.io/)

Steps to Reproduce

The new sentry slack notifications consume a LOT more screen space:

from

to

Is there any way to get back a more brief version which conserves more screen estate?

They really consume a lot more height now and reduce the overall visibility of the channel they're posted too.

(I suspect it's related to #61455)

Expected Result

Actual Result

Product Area

Settings - Integrations

Link

No response

DSN

No response

Version

No response

[getsantry]

Assigning to @getsentry/support for routing ⏲️

[getsantry]

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

[Dhrumil-Sentry]

HI @mfn - We released these changes to early access customers. Thanks for this feedback.

This was a tradeoff we had to make to add more context to slack. (Here's a list of GH issues being addressed by these changes: #64116)

I'd love to understand what content from the following is unnecessary for you:

• Default tags?
• Event and user counts?

One option we're considering is making this configurable so you can avoid the blocks you don't need

[span]

I agree. Our slack channel for alerts have become very chaotic since these changes. I am currently trying to find a way to revert and it seems exiting early access will do it. I did not know we were in early access, and I did not expect early access to change formatting without warning or prompting.

For our use case, we only want the bare minimum. The previous alerts contained more than enough information for us. We simply check the incoming alert, assign it, and the assignee then opens the link to dig through the error. The extra, and formatted tags, does nothing for us. We only get alerts from prod. We are always running the latest version and usually have several releases every day.

The bare bones, text only formatting, was perfect for us, although even it contained more information then we needed. Now there are so many different "things" popping out, at least my eyes cannot focus on anything. I suppose allowing customers complete control over the message with a template would satisfy mostly everyone, but would perhaps be too much work.

Perhaps a middle ground where the more detailed message can be one alternative, while there is also an option for a "minimal version", that simply warns and then allows for assignment.