[zackpollard]

Part 2/7, based on #45: add staff-only investigation retries with an optional prompt, original issue and recent conversation, bypass triage and preserve queue acknowledgement after announcement failures; validated with 155 bot tests and Columbo race tests.

[futo-kritika]

Confidence Score: 4/5

[Medium risk] In agent.go, a staff retry with no extra prompt still appends "Additional staff request:" followed by nothing. The reported P2 touches this only as a missing test, and the review does not address the dangling label. The risk rating rests on ordinary application logic across the Discord bot and the Columbo worker, which a revert undoes, plus an internal staff-only endpoint guarded by role checks.

Approved

Findings

• packages/columbo/internal/agent/agent.go:164 Test that retry context actually reaches the model · tests

Earlier findings (1 resolved)

• packages/futo-backups-bot/src/services/support.service.ts:543 Preserve the queued acknowledgement if the announcement fails · reliability · resolved

Summary

Adds staff-triggered investigation retries with prompts and recent ticket context.

SupportService routes staff commands and modal submissions into retry requests containing the original issue and bounded recent conversation. Columbo's worker bypasses triage for staff requests, while Runner.Investigate adds the retry context to its model message. The latest change catches staff-announcement failures in SupportService so they do not replace the queued acknowledgement with the generic interaction error.

What's good

• The announcement-failure regression test verifies that accepted investigations still receive a queued acknowledgement.

Review context · 0/6 commands

• Commands run: none

_{Reviews (2) · Last reviewed commit: "feat(futo-backups-bot): repeat investiga..." · openai/gpt-6.1-sol · $0.39}

[futo-kritika]

kritika: confidence 4/5 with medium risk at f0e75a3.

[futo-kritika]

kritika: confidence 4/5 with medium risk at d494ac5.