Documentation: Slack issue template (airbytehq#4337)

* slack issue template docs

* abhi comments and add section items

docs/troubleshooting/README.md

@@ -1,2 +1,30 @@
 # Troubleshooting
 
+This section is aimed at collecting common issues users have to provide quick solutions. 
+There are some sections you can find:
+- [On Deployment](on-deployment.md): 
+- [On Setting up a New Connection](new-connection.md)
+- [On Running a Sync](running-sync.md)
+- [On Upgrading](on-upgrading.md)
+
+
+If you don't see your issue listed in those sections, you can send a message in our #issues Slack channel.
+Using the template bellow will allow us to address your issue quickly and will give us full understanding of your situation.
+
+
+## Slack Issue Template
+
+**Is this your first time deploying Airbyte**: No / Yes <br>
+**OS Version / Instance**: Ubuntu 18.04, Mac OS, Windows, GCP , EC2 micro.a4 <br>
+**Memory / Disk**: 16Gb / 1Tb SSD <br>
+**Deployment**: Docker / Kubernetes <br>
+**Airbyte Version**: 0.26.2-alpha <br>
+**Source name/version**: File 0.24 <br>
+**Destination name/version**: Postgres 0.3.0 <br>
+**Step**: Setting new connection, source / On sync <br>
+**Description**: I'm trying to sync for the first time and the process doesn't finish. I had enabled CDC and other cool features. <br>
+
+Add the logs and other relevant information in the message thread.
+Below is an example:
+
+![](../.gitbook/assets/issue-example.png)