Agentforce Mobile Service 262.0

⚙️ Agentforce Mobile Service for iOS 262.0 (v6.1.3)

This release modularizes the voice provider architecture and hardens session management with token validation and memory fixes.

✨ Enhancements

• Voice Provider Registry: Added support for multiple voice providers in AgentforceVoiceRegistry, decoupling voice implementations from the core service.
• Token Validation: Added validation of the Guest auth token URL at configuration time.

🛠️ Fixes

• Memory Leak: Fixed a socket memory leak by invalidating URLSession on SSE close.

Agentforce Mobile Service 260.5

What's New in v5.5.3

Features

• Added clientName to support attribution of AgentforceSDK

Public Interface Changes

• Removed MIAW API code from the SDK

Bug Fixes

• Fixed transcription bug in MIAW Voice
• Messages are now marked as Read only when seen
• Ensured delegates are set for MIAWAgentforceServiceImpl to support voice level display
• Fixed re-entrancy of voice agent when mode switching within a conversation

Agentforce Mobile Service 260.4

⚙️ Agentforce Mobile Service for iOS 260.4 (v5.5.3)

This update introduces proof-of-concept support for Agentforce Voice via Service Cloud and refines message notification logic to prevent redundancy.

✨ Enhancements

• Voice Integration: Introduced initial proof-of-concept code for Agentforce Voice via Service Cloud.
• Notification Logic: Updated message status logic to mark messages as "Read" only after they have been viewed by the user.
• Input Handling: Added a dedicated handler for select input types.
• Localization: Updated locale support for additional international regions.
• Dependency Management: Performed general Podfile maintenance and updated it to consume InAppSDK-Core libraries via source.
• Code Cleanup: Removed legacy code from the repository to streamline the project.

🛠️ Fixes

• Push Notifications: Resolved an issue where redundant push notifications were sent for messages that had already been read.
• Voice Stability: Fixed a transcription bug in MIAW Voice and resolved re-entrancy issues when switching modes within a conversation.
• Delegate Management: Ensured delegates are correctly set for MIAWAgentforceServiceImpl to support voice level displays.

Agentforce Mobile Service 260.3

⚙️ Agentforce Mobile Service 260.3 (v5.1.0)

This update introduces modularization for voice capabilities and upgrades minimum platform requirements to support the latest iOS features and performance standards.

✨ Enhancements

• Minimum Deployment: Updated the minimum deployment target to iOS 17.0.
• Project Configuration: Updated the podspec and package manifests to align with versioning and deployment changes.
• Voice Capability: Modularized the Voice feature within AgentforceService to allow for more flexible integrations.
• Core SDK Integration: Improved the integration architecture by consuming the In-App Core SDK as a submodule.
• Dependency Management: Added support for CocoaPods consumption of the forked iOS In-App SDK.

🛠️ Fixes

• Cancellation Handling: Improved the logic for handling user-initiated cancel scenarios to ensure session stability.

Agentforce Mobile Service 260.2

This maintenance update provides critical fixes for connectivity scenarios and backports compatibility improvements for iOS 17.

• Feature Flags: Enabled the Lightning type flag for CLT (Chat Lightning) integrations.

• Chat Flow: Resolved an issue where new conversations would fail to initiate after ending a chat via the opt-out flow.

• Connectivity: Improved SDK behavior and error handling when the device has no active internet connection.

• Compatibility: Backported critical fixes to ensure full compatibility with iOS 17.

• Network: Fixed a bug causing intermittent network interruptions during active sessions.

Agentforce Mobile Service 260.1

⚙️ iOS Service 260.1 (v4.9.11)

A specialized update for the Service layer that synchronizes core API capabilities and performance markers with the main SDK.

✨ Enhancements

• API Exposure: Mirroring the main SDK, this version exposes the forceRefresh (for recentConversations) and destroyStorage APIs.
• Advanced Messaging: Integrated support for Form message experience types and choice-based selection logic.
• Performance Tracking: Added the AgentVoiceResponseTime instrumentation marker for service-level monitoring.

🛠️ Fixes

• Session & Context: Improved the reset page context behavior and ensured the Welcome message is suppressed during the initiation of a MIAW session.
• Data Integrity: Implemented logic to detect and prevent duplicate conversation entries and refined the destroyStorage cleanup routine.
• Lifecycle Consistency: Resolved "End Chat" logic bugs and fixed an issue where new conversations failed to start after a user opted out of a session.
• Project Configuration: Updated the minimum deployment target and optimized the podspec for better dependency resolution.

Agentforce Mobile Service 258.4.1

⚙️ Agentforce Mobile Service 258.4.1

🛠️ Fixes

• resolves #2

Agentforce Mobile Service 258.4

⚙️ Service (iOS) Agentforce SDK 258.4

This service update enables core support for Secure Forms, User Verification, and Pre-Chat, alongside new data handling for Rich Media and queue management.

✨ Enhancements

• MIAW Pre-Chat Support: Added comprehensive support for Pre-Chat forms, including the handling of Hidden Pre-Chat Fields. The service now intelligently submits remote configuration or initiates conversation creation based on the presence of visible or hidden fields.
• Queue Management: Added support for retrieving and displaying Queue Position and Estimated Wait Time (EWT).
• Rich Media Support: Enabled support for Audio and Video attachments within MIAW conversations.
• Secure Forms: Added support for the Secure Forms messaging component model.
• User Verification: Introduced the initial implementation for MIAW User Verification.
• Restoration: Added functionality to restore existing conversations for Service Agents.
• Message Handling: Updated updateMessages to support sending non-streaming messages.

🛠️ Fixes

• Components: Cherry-picked a fix for the Radio component.
• Options: Resolved an issue regarding option handling.
• SMICore: Updated the SMICore internal dependency.

Agentforce Mobile Service 258.2

Agentforce Mobile Service 258.2

⚙️ iOS Service v4.3.1

This service update provides foundational support for new component types and improved service connection management.

✨ Enhancements

• Service Agent Button: Added support for service agent buttons.
• Service Startup Improvements: Introduced functionality to automatically stop the core client when the app enters the background and restart it when the app returns to the foreground.
• Template Values: Added support for Template values.

Agentforce Mobile Service 258.1

This service release adds support for MIAW Button Components and new context variables.

🛠️ Fixes
Resolved an issue with VoiceUI transcript generation.
Includes a general customer-reported bug fix.