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Fleet fails to upload package due to missing version #23541

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rebeccaui opened this issue Nov 5, 2024 · 3 comments
Open

Fleet fails to upload package due to missing version #23541

rebeccaui opened this issue Nov 5, 2024 · 3 comments
Labels
~backend Backend-related issue. bug Something isn't working as documented customer-deebradel customer-preston #g-mdm MDM product group #g-software Software product group :release Ready to write code. Scheduled in a release. See "Making changes" in handbook. ~released bug This bug was found in a stable release.
Milestone
4.62.0-tentative

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@rebeccaui
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Fleet version: 4.58

Web browser and operating system: Cross-platform

💥  Actual behavior

Fleet could not read the version of the package while trying to install.
image

🧑‍💻  Steps to reproduce

  1. Use this link to acquire Logitech package https://download01.logi.com/web/ftp/pub/techsupport/options/options_installer.exe
  2. Upload package to Fleet, and a version error will show.

🕯️ More info (optional)

N/A
@rebeccaui rebeccaui added bug Something isn't working as documented #g-mdm MDM product group :incoming New issue in triage process. labels Nov 5, 2024
@JoStableford
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Linked to Unthread ticket:

Metadata Reading Issues: App Identification Problems #3447)

@lukeheath lukeheath added the ~released bug This bug was found in a stable release. label Nov 8, 2024
@rebeccaui rebeccaui added the :release Ready to write code. Scheduled in a release. See "Making changes" in handbook. label Dec 12, 2024
@rebeccaui rebeccaui assigned rebeccaui and georgekarrv and unassigned rebeccaui Dec 12, 2024
@georgekarrv georgekarrv added this to the 4.62.0-tentative milestone Dec 17, 2024
@georgekarrv georgekarrv mentioned this issue Dec 17, 2024
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@georgekarrv
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Please make sure when fixing this to double check the linked ticket installer as well.

@georgekarrv georgekarrv removed their assignment Dec 17, 2024
@lukeheath lukeheath added the #g-software Software product group label Dec 19, 2024
@ksatter
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ksatter commented Dec 23, 2024

Customer preston is also seeing this error with this package:

#23541

@mostlikelee mostlikelee added ~backend Backend-related issue. and removed :incoming New issue in triage process. labels Dec 23, 2024
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Labels
~backend Backend-related issue. bug Something isn't working as documented customer-deebradel customer-preston #g-mdm MDM product group #g-software Software product group :release Ready to write code. Scheduled in a release. See "Making changes" in handbook. ~released bug This bug was found in a stable release.
Milestone
4.62.0-tentative
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@georgekarrv @lukeheath @mostlikelee @ksatter @rebeccaui @JoStableford